Easy check in and great room. Beds were very clean and comfy with extra duvets. An iron was included in the room which was great and the bathroom had a jacuzzi bath. Location is near tram stop and only about 10min from the centre. Also great view from the room.
訪客用戶
夫妻/情侶出遊
標準一室房
入住於2025年04月
1.5
評價於:2025年04月08日
Al llegar no podía acceder a la habitación q estaba afuera del edificio (un horror). Tratamos de contactar al Hotel y no podíamos, les pedí que me manden wp y ellos me responden q los llame x teléfono. Nunca se contactaron. Al final pudimos llamar nosotros y encima nos responden q en Suiza se habla solo alemán. Una falta de empatia con el pasajero total. La habitación, una vergüenza. El peor alojamiento q he conocido. Persiana rota,. Sin servicio de tv x cable, radiador de calefacción sin funcionar, no había ni perchero ni perchas ni lugar donde colgar una campera, sin secador, luz de la cama rota, 1 solo tenedor, 1 sola cucharita, en el baño hay una cortina q aparte de estar rota se te pega al cuerpo cuando te bañas.
Inconcebible un lugar así.
訪客用戶
家庭出遊
標準三人一室公寓
入住於2025年09月
0.8
評價於:2025年10月01日
避雷避雷避雷。酒店沒電梯,行李上樓很難。很破很舊,房間比圖片上看起來還要多30年歷史。重點是自助Check in 的密碼有問題,弄了一個小時,也聯繫不上酒店的人。問了隔壁房間的住戶,每一個人都有這個問題。非常麻煩,瑞士住過最爛的酒店。
Guten Tag,
als wir im Zimmer waren und auf dem Tisch meinen neuen Mac Book und 2 IPhone 16 deponiert haben kippte die Tischplatte um weil sie gar nicht mehr befestigt war. Das Ergebnis sind 3 Display Schäden. Wer bezahlt uns diesen Schaden?
匿名用戶
夫妻/情侶出遊
標準一室房
入住於2025年06月
1.7
評價於:2025年07月02日
I am very disappointed with my recent stay here. I booked this accommodation 3 months in advance, expecting a smooth experience. Unfortunately, several issues made my stay very unpleasant:
1. Despite my early booking, I was given a room on the upper floor with no lift, which was very inconvenient especially when carrying luggage.
2. Upon arrival, the password key provided was wrong. This caused a lot of stress, wasting my time and energy while trying to access my room.
3. I requested to borrow a Type J socket adapter since I was coming from abroad and needed it to charge my phone. Sadly, they refused to help, even though this is a basic necessity for international travelers.
4. It was summer and the room was very hot. I asked if I could borrow a stand fan, but they also refused this request, showing no concern for guest comfort.
Overall, I am very disappointed with the poor service and lack of customer care. I hope the management will seriously improve their services, especially in assisting guests with basic needs.
訪客用戶
家庭出遊
標準三人一室公寓
入住於2024年12月
2.2
評價於:2024年12月21日
Look I wouldn’t say 1 Star is fair because it was warm and had beds but that was it. Problems include broken light fittings, dirty throughout, broken kettle, stove top not working. The electrical outlet near the stove or working so we had to move the microwave to another point.
It was similar to basic student accomodation. I guess the price pint reflected this but broken items and dirtiness are not acceptable.
The help number just rang out as well when I tried to call about parking options .
Easy check in and great room. Beds were very clean and comfy with extra duvets. An iron was included in the room which was great and the bathroom had a jacuzzi bath. Location is near tram stop and only about 10min from the centre. Also great view from the room.
訪客用戶
夫妻/情侶出遊 標準一室房
入住於2025年04月
1.5
評價於:2025年04月08日
Al llegar no podía acceder a la habitación q estaba afuera del edificio (un horror). Tratamos de contactar al Hotel y no podíamos, les pedí que me manden wp y ellos me responden q los llame x teléfono. Nunca se contactaron. Al final pudimos llamar nosotros y encima nos responden q en Suiza se habla solo alemán. Una falta de empatia con el pasajero total. La habitación, una vergüenza. El peor alojamiento q he conocido. Persiana rota,. Sin servicio de tv x cable, radiador de calefacción sin funcionar, no había ni perchero ni perchas ni lugar donde colgar una campera, sin secador, luz de la cama rota, 1 solo tenedor, 1 sola cucharita, en el baño hay una cortina q aparte de estar rota se te pega al cuerpo cuando te bañas.
Inconcebible un lugar así.
訪客用戶
家庭出遊 標準三人一室公寓
入住於2025年09月
0.8
評價於:2025年10月01日
避雷避雷避雷。酒店沒電梯,行李上樓很難。很破很舊,房間比圖片上看起來還要多30年歷史。重點是自助Check in 的密碼有問題,弄了一個小時,也聯繫不上酒店的人。問了隔壁房間的住戶,每一個人都有這個問題。非常麻煩,瑞士住過最爛的酒店。
Guten Tag,
als wir im Zimmer waren und auf dem Tisch meinen neuen Mac Book und 2 IPhone 16 deponiert haben kippte die Tischplatte um weil sie gar nicht mehr befestigt war. Das Ergebnis sind 3 Display Schäden. Wer bezahlt uns diesen Schaden?
匿名用戶
夫妻/情侶出遊 標準一室房
入住於2025年06月
1.7
評價於:2025年07月02日
I am very disappointed with my recent stay here. I booked this accommodation 3 months in advance, expecting a smooth experience. Unfortunately, several issues made my stay very unpleasant:
1. Despite my early booking, I was given a room on the upper floor with no lift, which was very inconvenient especially when carrying luggage.
2. Upon arrival, the password key provided was wrong. This caused a lot of stress, wasting my time and energy while trying to access my room.
3. I requested to borrow a Type J socket adapter since I was coming from abroad and needed it to charge my phone. Sadly, they refused to help, even though this is a basic necessity for international travelers.
4. It was summer and the room was very hot. I asked if I could borrow a stand fan, but they also refused this request, showing no concern for guest comfort.
Overall, I am very disappointed with the poor service and lack of customer care. I hope the management will seriously improve their services, especially in assisting guests with basic needs.
訪客用戶
家庭出遊 標準三人一室公寓
入住於2024年12月
2.2
評價於:2024年12月21日
Look I wouldn’t say 1 Star is fair because it was warm and had beds but that was it. Problems include broken light fittings, dirty throughout, broken kettle, stove top not working. The electrical outlet near the stove or working so we had to move the microwave to another point.
It was similar to basic student accomodation. I guess the price pint reflected this but broken items and dirtiness are not acceptable.
The help number just rang out as well when I tried to call about parking options .
加利福尼亞豪斯酒店
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