The first day when we arrived on the 13th of August , the guy at the front desk was very friendly and polite.The hotel is located near tram and train station and bus station so it is was very convenient to go anywhere. Tram is 4mins walk away ,10mins walk to supermarket and train station. And 15mins by tram to the Zurich airport .
Hotel cleanliness is an issue, very dusty floor,dirty sink,and dirty toilet bowl. I even asked twice the receptionist the guy on duty if they can clean our room and put a fresh towel but no one came to clean.Room service is not 24hrs. Air conditioning doesn’t cool the room down. No tv channels. Hotel service is below standard.
Merlyn from London
I booked a room with breakfast included. However, during check-in I was told breakfast was not included. I need to verified my booking with the email voucher to the front desk and she amended it. Regretfully, the next few days, I need to re-verify with front desk again because the waiter/waitress said breakfast was not included.
The property description mentioned that each category is provided with air-conditioning but I cannot operate the temperature and fan speed because they are centrally controlled. Also, in the room details mentioned that slippers are provided but was not.
The first day when we arrived on the 13th of August , the guy at the front desk was very friendly and polite.The hotel is located near tram and train station and bus station so it is was very convenient to go anywhere. Tram is 4mins walk away ,10mins walk to supermarket and train station. And 15mins by tram to the Zurich airport .
Hotel cleanliness is an issue, very dusty floor,dirty sink,and dirty toilet bowl. I even asked twice the receptionist the guy on duty if they can clean our room and put a fresh towel but no one came to clean.Room service is not 24hrs. Air conditioning doesn’t cool the room down. No tv channels. Hotel service is below standard.
Merlyn from London
I booked a room with breakfast included. However, during check-in I was told breakfast was not included. I need to verified my booking with the email voucher to the front desk and she amended it. Regretfully, the next few days, I need to re-verify with front desk again because the waiter/waitress said breakfast was not included.
The property description mentioned that each category is provided with air-conditioning but I cannot operate the temperature and fan speed because they are centrally controlled. Also, in the room details mentioned that slippers are provided but was not.
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訪客用戶
獨自出遊 無障礙大床房
入住於2026年05月
訪客用戶
夫妻/情侶出遊 無障礙大床房
入住於2025年08月
匿名用戶
家庭出遊 標準雙床房
入住於2025年05月
訪客用戶
好友出遊 庭院景標準雙床房
入住於2025年05月
匿名用戶
商務出差 標準雙床房
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訪客用戶
商務出差 標準大床房
入住於2025年09月
訪客用戶
商務出差 標準雙床房
入住於2025年06月
匿名用戶
家庭出遊 大型標準特大床房
入住於2025年05月
訪客用戶
家庭出遊 庭院景標準雙床房
入住於2024年12月
訪客用戶
商務出差 標準房
入住於2025年05月