這是一家很有品牌的酒店,環境和服務,品質保證。
我們辦理入宿後,進了房間,一股淡淡香煙味撲鼻而來。投訴後,櫃枱馬上換了一間空氣清新的房給我們。這提醒我們日後訂房,一定要註明non-smoking room.
酒店早餐好吃、多元、整體擺盤賞心悅目。健身房設備非常非常好。距離重要上城區景點挺近,步行15分鐘可達。
Hotel worth the price.I enjoyed the stay very much.
Fiona Yung
夫妻/情侶出遊
豪華大床房
入住於2025年08月
5.0
超讚
評價於:2025年08月14日
地點優越,check in 快,有停車場(20歐元/24小時 或2歐元/小時),其中兩部升降機可由房間樓層直達停車場。床褥軟硬適中,冷氣夠涼,只是要小心浴缸會比較滑,但可要求提供防滑墊(免費的)。
Howtowinthelottery
夫妻/情侶出遊
豪華特大床房
入住於2025年07月
4.7
很棒
評價於:2025年07月14日
Located about 15-20 minutes walk from the central bus station or about 5 minutes via taxi. A mix of tram and walking would take you 15-20 minutes.
Surrounded by a pizza takeaway, coffee shop, bakery and mini mart.
About 20 minutes walk to the main town centre or take the tram just outside the hotel. You can take a taxi which is generally outside.
The surrounding area is safe but looks a bit run down because of graffiti.
The hotel reception is immaculate. Customer service is really good and you can leave your bag if you check in early (3pm check in). The first floor has a pool (free), limited gym (free) and spa (paid). Restaurant and bar at the ground floor.
The room is immaculate but looks a bit dated. King size bed is very comfortable and a bonus. Blankets are comfortable and weighted. Air conditioning is strong but a bit loud.
Kettle, free coffee/tea, complimentary waters, iron/ironing board, hair dryer, robes/slippers, and towels available.
Shower is strong with two different heads. The shower sprays everywhere on the outside floor due to a poor glass shower curtain.
Noise? Rather quiet but can hear noisy people shouting in the corridor.
TV is old and dated.
Plugs on both sides of the bed (European style).
Overall, a decent hotel for the price.
I recently stayed at the Sheraton in Zagreb and found the experience to be quite average. While the staff were friendly, the accommodations were disappointing, especially for a hotel rated 5 stars—it had more of a 3-star look and feel.
The lack of windows made the rooms feel stuffy, and the carpet was noticeably dirty. The bathroom was small, the TV was outdated and small, and not all channels worked. The rooms overall felt old and in need of renovation, which was a stark contrast to the beautifully renovated front desk area downstairs. The bright, modern lobby clashed with the dark, outdated corridors and old rooms, leaving much to be desired.
I had hoped for better given the brand's reputation. While the service was good, the overall accommodations did not live up to the rating or expectations.
訪客用戶
家庭出遊
一臥室行政特大床套房
入住於2025年08月
5.0
超讚
評價於:2025年09月16日
Good ,comfortable and easy for going out to the city
Samy 67
好友出遊
豪華雙床房
入住於2025年07月
4.0
評價於:2025年07月24日
L’hôtel est bien placé, propre et le petit déjeuner est top.
訪客用戶
夫妻/情侶出遊
豪華特大床房
入住於2025年08月
4.7
很棒
評價於:2025年08月30日
Great room and facilities at the hotel. Concierge was very helpful when we arrived taking our luggage up to our room while we parked the car. Location good, has a tram stop outside and about 15 minute tram ride to centre of Zagreb. Has an indoor swimming pool.
匿名用戶
好友出遊
豪華雙床房
入住於2025年04月
5.0
超讚
評價於:2025年04月29日
Super good and we have a happy stay
German Sanchez
夫妻/情侶出遊
豪華大床房
入住於2025年07月
4.5
很好
評價於:2025年07月16日
It’s a quite nice hotel, with good facilities, including a well equipped gym and indoor swimming pool. The only thing “not so good” is that is a little bit on the far side to the city center (around 1km - 15 min walk). But overall quite good
Liz Msia
好友出遊 豪華雙床房
入住於2025年11月
5.0
超讚
評價於:2025年11月09日
這是一家很有品牌的酒店,環境和服務,品質保證。
我們辦理入宿後,進了房間,一股淡淡香煙味撲鼻而來。投訴後,櫃枱馬上換了一間空氣清新的房給我們。這提醒我們日後訂房,一定要註明non-smoking room.
酒店早餐好吃、多元、整體擺盤賞心悅目。健身房設備非常非常好。距離重要上城區景點挺近,步行15分鐘可達。
Hotel worth the price.I enjoyed the stay very much.
Fiona Yung
夫妻/情侶出遊 豪華大床房
入住於2025年08月
5.0
超讚
評價於:2025年08月14日
地點優越,check in 快,有停車場(20歐元/24小時 或2歐元/小時),其中兩部升降機可由房間樓層直達停車場。床褥軟硬適中,冷氣夠涼,只是要小心浴缸會比較滑,但可要求提供防滑墊(免費的)。
Howtowinthelottery
夫妻/情侶出遊 豪華特大床房
入住於2025年07月
4.7
很棒
評價於:2025年07月14日
Located about 15-20 minutes walk from the central bus station or about 5 minutes via taxi. A mix of tram and walking would take you 15-20 minutes.
Surrounded by a pizza takeaway, coffee shop, bakery and mini mart.
About 20 minutes walk to the main town centre or take the tram just outside the hotel. You can take a taxi which is generally outside.
The surrounding area is safe but looks a bit run down because of graffiti.
The hotel reception is immaculate. Customer service is really good and you can leave your bag if you check in early (3pm check in). The first floor has a pool (free), limited gym (free) and spa (paid). Restaurant and bar at the ground floor.
The room is immaculate but looks a bit dated. King size bed is very comfortable and a bonus. Blankets are comfortable and weighted. Air conditioning is strong but a bit loud.
Kettle, free coffee/tea, complimentary waters, iron/ironing board, hair dryer, robes/slippers, and towels available.
Shower is strong with two different heads. The shower sprays everywhere on the outside floor due to a poor glass shower curtain.
Noise? Rather quiet but can hear noisy people shouting in the corridor.
TV is old and dated.
Plugs on both sides of the bed (European style).
Overall, a decent hotel for the price.
I recently stayed at the Sheraton in Zagreb and found the experience to be quite average. While the staff were friendly, the accommodations were disappointing, especially for a hotel rated 5 stars—it had more of a 3-star look and feel.
The lack of windows made the rooms feel stuffy, and the carpet was noticeably dirty. The bathroom was small, the TV was outdated and small, and not all channels worked. The rooms overall felt old and in need of renovation, which was a stark contrast to the beautifully renovated front desk area downstairs. The bright, modern lobby clashed with the dark, outdated corridors and old rooms, leaving much to be desired.
I had hoped for better given the brand's reputation. While the service was good, the overall accommodations did not live up to the rating or expectations.
訪客用戶
家庭出遊 一臥室行政特大床套房
入住於2025年08月
5.0
超讚
評價於:2025年09月16日
Good ,comfortable and easy for going out to the city
Samy 67
好友出遊 豪華雙床房
入住於2025年07月
4.0
評價於:2025年07月24日
L’hôtel est bien placé, propre et le petit déjeuner est top.
訪客用戶
夫妻/情侶出遊 豪華特大床房
入住於2025年08月
4.7
很棒
評價於:2025年08月30日
Great room and facilities at the hotel. Concierge was very helpful when we arrived taking our luggage up to our room while we parked the car. Location good, has a tram stop outside and about 15 minute tram ride to centre of Zagreb. Has an indoor swimming pool.
匿名用戶
好友出遊 豪華雙床房
入住於2025年04月
5.0
超讚
評價於:2025年04月29日
Super good and we have a happy stay
German Sanchez
夫妻/情侶出遊 豪華大床房
入住於2025年07月
4.5
很好
評價於:2025年07月16日
It’s a quite nice hotel, with good facilities, including a well equipped gym and indoor swimming pool. The only thing “not so good” is that is a little bit on the far side to the city center (around 1km - 15 min walk). But overall quite good
Liz Msia
好友出遊
豪華雙床房
入住於2025年11月
Fiona Yung
夫妻/情侶出遊
豪華大床房
入住於2025年08月
Howtowinthelottery
夫妻/情侶出遊
豪華特大床房
入住於2025年07月
Babella
夫妻/情侶出遊
豪華大床房
入住於2025年08月
-Nancy-
夫妻/情侶出遊
豪華特大床房
入住於2025年04月
訪客用戶
家庭出遊
一臥室行政特大床套房
入住於2025年08月
Samy 67
好友出遊
豪華雙床房
入住於2025年07月
訪客用戶
夫妻/情侶出遊
豪華特大床房
入住於2025年08月
匿名用戶
好友出遊
豪華雙床房
入住於2025年04月
German Sanchez
夫妻/情侶出遊
豪華大床房
入住於2025年07月
Liz Msia
好友出遊 豪華雙床房
入住於2025年11月
Fiona Yung
夫妻/情侶出遊 豪華大床房
入住於2025年08月
Howtowinthelottery
夫妻/情侶出遊 豪華特大床房
入住於2025年07月
Babella
夫妻/情侶出遊 豪華大床房
入住於2025年08月
-Nancy-
夫妻/情侶出遊 豪華特大床房
入住於2025年04月
訪客用戶
家庭出遊 一臥室行政特大床套房
入住於2025年08月
Samy 67
好友出遊 豪華雙床房
入住於2025年07月
訪客用戶
夫妻/情侶出遊 豪華特大床房
入住於2025年08月
匿名用戶
好友出遊 豪華雙床房
入住於2025年04月
German Sanchez
夫妻/情侶出遊 豪華大床房
入住於2025年07月