We arrived at hotel to find that our room did not have beds. I requested a room with beds, since I am unable to sleep on floor due to my illness of Ménière’s disease. I literally requested a room with beds. Unfortunately they said they were fully booked and could not make changes. We had a big family reunion and my cousin was kind enough to offer his room to us. Also, during checkout they gave us a bill with room charges, karaoke and drink fees. We thought that the room was already charged and that we only had to pay for drinks and karaoke. Eventually, it was settled after 30 minutes. They need to be more organized.
訪客用戶
夫妻/情侶出遊 和式房 10席tatami 禁菸
入住於2025年08月
0.5
評價於:2025年08月10日
別定 不接送 通話態度差 前台日語説的特別快
訪客用戶
家庭出遊 和式房 10席tatami 禁菸
入住於2026年04月
3.7
評價於:2026年04月13日
We arrived at hotel to find that our room did not have beds. I requested a room with beds, since I am unable to sleep on floor due to my illness of Ménière’s disease. I literally requested a room with beds. Unfortunately they said they were fully booked and could not make changes. We had a big family reunion and my cousin was kind enough to offer his room to us. Also, during checkout they gave us a bill with room charges, karaoke and drink fees. We thought that the room was already charged and that we only had to pay for drinks and karaoke. Eventually, it was settled after 30 minutes. They need to be more organized.
訪客用戶
夫妻/情侶出遊
和式房 10席tatami 禁菸
入住於2025年08月
訪客用戶
家庭出遊
和式房 10席tatami 禁菸
入住於2026年04月
訪客用戶
夫妻/情侶出遊 和式房 10席tatami 禁菸
入住於2025年08月
訪客用戶
家庭出遊 和式房 10席tatami 禁菸
入住於2026年04月