Room was nice and not too far walk from the city centre.
But after checking my bank account the day after I noticed the hotel had taken £50.00 from my account.
When I called to check, I was told it was a deposit to protect against damage to the room.
I was not made aware this was being taken and did not give any authority for them to take the payment.
I found this very concerning and I now have to wait a few days to receive the refund.
So please be warned before booking..
訪客用戶
家庭出遊
入住於2023年01月
5.0
超讚
評價於:2023年01月30日
Great check in, room was immaculate. grandchildren loved the room. lots of shops and cafe shops. A lovely pub opposite which serve’s lovely food. the only downfall is no breakfast
Room was nice and not too far walk from the city centre.
But after checking my bank account the day after I noticed the hotel had taken £50.00 from my account.
When I called to check, I was told it was a deposit to protect against damage to the room.
I was not made aware this was being taken and did not give any authority for them to take the payment.
I found this very concerning and I now have to wait a few days to receive the refund.
So please be warned before booking..
訪客用戶
家庭出遊
入住於2023年01月
5.0
超讚
評價於:2023年01月30日
Great check in, room was immaculate. grandchildren loved the room. lots of shops and cafe shops. A lovely pub opposite which serve’s lovely food. the only downfall is no breakfast
訪客用戶
家庭出遊
標準三人間
入住於2023年12月
Gary
夫妻/情侶出遊
標準三人間
入住於2023年12月
訪客用戶
家庭出遊
入住於2023年01月
訪客用戶
家庭出遊
豪華三人間
入住於2023年07月
訪客用戶
家庭出遊 標準三人間
入住於2023年12月
Gary
夫妻/情侶出遊 標準三人間
入住於2023年12月
訪客用戶
家庭出遊
入住於2023年01月
訪客用戶
家庭出遊 豪華三人間
入住於2023年07月