I chose to stay at this hotel based on my team’s recommendation which I booked 3 rooms but unfortunately, my experience was disappointing from the moment I arrived.
I won’t comment on the door or reception staff, but I had specifically booked a deluxe non-smoking room for two people and even included this request in the additional notes on 訂房網站. However, upon arrival, I was given a smoking room with a strong odor and a quilt cover stained with bright yellow urine marks. To make matters worse, the bathroom amenities were only set up for one person. When I requested additional items, the staff insisted that my booking was for a single guest. I had to show them proof from both my booking confirmation and the 訂房網站 request form before they only gave one additional toothbrush.
Regarding non-smoking room, I again raised my concerns in the mid-afternoon, the receptionist informed me at around 8:30 PM that they could move me to another non-smoking room which I kindly declined because I dont have time to pack again as I am have other business meetings in that evening.
Due to the overwhelming smoke smell and the unacceptable hygiene condition of the bedsheets, I was unable to sleep all night.
As for the morning breakfast, I was once again disappointed by the poor service. I ordered an egg, but it was poorly prepared—its appearance was unappetising, almost resembling vomit. To make matters worse, when the restaurant staff brought it over, liquid from the eggs was dripping through their hands and onto the floor. It was extremely unhygienic and unacceptable.
To be honest, I was deeply disappointed by the hotel’s failure to maintain even basic standards of professionalism and hygiene, let alone the expectations of a four-star establishment.
I sincerely hope the hotel improves its professionalism and, most importantly, its basic hygiene. I had planned to stay again due to its convenient location near Shwedagon Pagoda, but my experience made me reconsider.
訪客用戶
夫妻/情侶出遊
高級房
入住於2025年01月
4.7
很棒
評價於:2025年01月31日
Great hotel, very friendly staff and a nice view on the Shewadagon pagoda
It’s a very traditional hotel. Got everything. The staffs are very friendly and the room is very clean. The location is quite near to Shwedagon pagoda and a few restaurant nearby. Stay was very pleasant.
Would stay again. Great location, close to area famous landmark by walking distance. Room need sound proof due to noise from street and near by park especially on morning. Also room key needed to be updated. Like old style bulk key chain back in the 80's . Great breakfast buffet and enjoy it. Staff are very attentive and helpful. Overall, very pleased with stay.
Hana Bich Hoa
商務出差
高級房
入住於2024年07月
5.0
超讚
評價於:2024年07月14日
The room is very beautiful and comfortable, the space was vintage and comfortable
I chose to stay at this hotel based on my team’s recommendation which I booked 3 rooms but unfortunately, my experience was disappointing from the moment I arrived.
I won’t comment on the door or reception staff, but I had specifically booked a deluxe non-smoking room for two people and even included this request in the additional notes on 訂房網站. However, upon arrival, I was given a smoking room with a strong odor and a quilt cover stained with bright yellow urine marks. To make matters worse, the bathroom amenities were only set up for one person. When I requested additional items, the staff insisted that my booking was for a single guest. I had to show them proof from both my booking confirmation and the 訂房網站 request form before they only gave one additional toothbrush.
Regarding non-smoking room, I again raised my concerns in the mid-afternoon, the receptionist informed me at around 8:30 PM that they could move me to another non-smoking room which I kindly declined because I dont have time to pack again as I am have other business meetings in that evening.
Due to the overwhelming smoke smell and the unacceptable hygiene condition of the bedsheets, I was unable to sleep all night.
As for the morning breakfast, I was once again disappointed by the poor service. I ordered an egg, but it was poorly prepared—its appearance was unappetising, almost resembling vomit. To make matters worse, when the restaurant staff brought it over, liquid from the eggs was dripping through their hands and onto the floor. It was extremely unhygienic and unacceptable.
To be honest, I was deeply disappointed by the hotel’s failure to maintain even basic standards of professionalism and hygiene, let alone the expectations of a four-star establishment.
I sincerely hope the hotel improves its professionalism and, most importantly, its basic hygiene. I had planned to stay again due to its convenient location near Shwedagon Pagoda, but my experience made me reconsider.
訪客用戶
夫妻/情侶出遊 高級房
入住於2025年01月
4.7
很棒
評價於:2025年01月31日
Great hotel, very friendly staff and a nice view on the Shewadagon pagoda
It’s a very traditional hotel. Got everything. The staffs are very friendly and the room is very clean. The location is quite near to Shwedagon pagoda and a few restaurant nearby. Stay was very pleasant.
Would stay again. Great location, close to area famous landmark by walking distance. Room need sound proof due to noise from street and near by park especially on morning. Also room key needed to be updated. Like old style bulk key chain back in the 80's . Great breakfast buffet and enjoy it. Staff are very attentive and helpful. Overall, very pleased with stay.
Hana Bich Hoa
商務出差 高級房
入住於2024年07月
5.0
超讚
評價於:2024年07月14日
The room is very beautiful and comfortable, the space was vintage and comfortable
Tthatsanai_
好友出遊
高級房
入住於2025年05月
匿名用戶
商務出差
寶塔豪華房
入住於2025年01月
訪客用戶
夫妻/情侶出遊
高級房
入住於2025年01月
陳武漢
其他
高級房
入住於2025年09月
HaohanhaiyangHH-HYang
獨自出遊
高級房
入住於2024年08月
May MM
家庭出遊
入住於2025年04月
1360570****
商務出差
高級房
入住於2025年06月
M16665****
獨自出遊
高級房
入住於2025年03月
訪客用戶
夫妻/情侶出遊
高級房
入住於2024年10月
Hana Bich Hoa
商務出差
高級房
入住於2024年07月
Tthatsanai_
好友出遊 高級房
入住於2025年05月
匿名用戶
商務出差 寶塔豪華房
入住於2025年01月
訪客用戶
夫妻/情侶出遊 高級房
入住於2025年01月
陳武漢
其他 高級房
入住於2025年09月
HaohanhaiyangHH-HYang
獨自出遊 高級房
入住於2024年08月
May MM
家庭出遊
入住於2025年04月
1360570****
商務出差 高級房
入住於2025年06月
M16665****
獨自出遊 高級房
入住於2025年03月
訪客用戶
夫妻/情侶出遊 高級房
入住於2024年10月
Hana Bich Hoa
商務出差 高級房
入住於2024年07月