華沙酒店 (Hotel Warszawa)

設計超級贊，值得一去的酒店。去老城區也很方便，早餐也不錯，選項挺多，就是上餐速度慢了點。兩個缺點：洗臉盆有點小，外加窗簾不遮光（建議更換），很影響睡眠。

地理位置絕佳，但是我想問的是有服務嗎？有服務嗎？這樣的服務在歐洲可以生存，如果在國內估計早就關門大吉了。退房的時候查房都要查半小時，讓人硬等著，按金就是不退，真的很無語，根本不管你去機場時間是不是來得及。説話一副愛答不理的死樣子！白羊翻上天

比較有設計感的酒店，樓下的西餐廳不錯，

Wszystko super

Good and tasty breakfast, a lot of fruits, natural juices, tasty high quality coffe, there is out milk too.. Noce rooms, spa working 24 hours, but it is a little, gym very simple and dark…

Очень стильный отель! Всё продумано до мелочей! Если уж и останавливаться в Варшаве, то только здесь!

在歐洲的最後一個晚上，也算是個完美的結局，體驗非常好，服務也特別周到

Perfekte Ambiente !

Super Hotel !

I stay in Warsaw very frequently and have chosen this hotel around 8 times. Before that, I stayed in many other hotels, so I have a solid basis for comparison. Unfortunately, this will probably be my last stay here. Overall, the hotel is good — stylish design, great location, spacious rooms, and reasonable pricing. However, there are too many recurring issues and small frustrations that significantly impact the experience. Main concerns: 1. Reception attitude The staff is polite but not service-oriented. They simply follow procedures without any willingness to help. It often feels like you are a guest in their space rather than a paying customer. Early check-in? No. Late check-out? No. Anything outside strict rules — always no. 2. Operational atmosphere You constantly encounter staff in elevators (housekeeping, logistics, etc.), which breaks the premium hotel feeling. 3. Room issues (repeated over multiple stays) • Bad smell in the room → had to relocate • No stable hot water (7th floor): water constantly switching between hot and cold. Reported twice — nothing was fixed. On the third attempt, I was told “everything is fine,” which clearly wasn’t true. I stayed three days like this. • Another stay: clogged shower drain. Reported twice — never fixed. 4. Housekeeping behavior • Staff enter the room almost immediately after knocking — no time to respond. • Even when I return to the room, they continue cleaning as if I should wait outside. This is unacceptable. 5. Fitness facilities The biggest downside — there is no proper gym. The “fitness room” is extremely poor and not usable for a serious workout. 6. Lobby There is no proper lobby space, which is unusual for a hotel of this level. 7. Maintenance Small things are frequently broken in rooms — toilet brush holders, soap holders, etc. Individually minor, but collectively very noticeable Conclusion: The hotel has strong fundamentals — design, location, room size, and price. But the accumulation of these recurring issues and lack of service mindset makes the overall experience disappointing. I gave this place multiple chances, but I will likely choose a different hotel for future stays.