Very disappointing stay – does not meet Hilton standards
We travel to Warsaw at least twice a year and usually stay at Airport Hotel Okęcie, where we are always very satisfied. This time, as it was fully booked, we decided to try Hampton by Hilton due to its proximity to the airport and the offered shuttle service. Unfortunately, our experience was extremely disappointing.
– The reception staff were unfriendly and unwelcoming. There was no greeting or effort to make guests feel comfortable, which created a very cold first impression.
– The room was very small, with an unpleasant smell. The chair was broken and stained, the beds were uncomfortable, and the pillows were tiny — not suitable for adults. The overall condition of the room felt outdated and poorly maintained.
– Dinner at the restaurant was shockingly overpriced for the quality. We paid almost €50 for a Caesar salad with five shrimp and a burger. The food was bland and of poor quality, far below what one would expect from a Hilton brand.
– Breakfast was even worse: extremely limited choice and very poor quality. The scrambled eggs had a strong fishy taste, making them inedible. We only managed to have some yogurt before leaving.
We have stayed in many hotels across Europe, but this was, sadly, the worst experience so far. The standards here do not reflect Hilton’s reputation. We would not choose this hotel again, even for free.
Das Hotel liegt in sehr guter Lage zum Flughafen (Erreichbar per Shuttle oder Bus).
Der Check In war freundlich und schnell.
Das Zimmer war ausreichend groß und komfortabel. Auch das Bad war nicht zu klein und bot alles Nötige (inkl. Haartrockner).
Zudem gibt es ein kostenloses Frühstück, welches nicht nur kalte, sondern auch warme Speisen wie Rührei, Kartoffeln anbietet. Sogar Waffeln kann man selbst im Waffeleisen backen. Gerne werden wir dieses Hotel wieder für unseren Aufenthalt am Warschauer Flughafen nutzen!
Very disappointing stay – does not meet Hilton standards
We travel to Warsaw at least twice a year and usually stay at Airport Hotel Okęcie, where we are always very satisfied. This time, as it was fully booked, we decided to try Hampton by Hilton due to its proximity to the airport and the offered shuttle service. Unfortunately, our experience was extremely disappointing.
– The reception staff were unfriendly and unwelcoming. There was no greeting or effort to make guests feel comfortable, which created a very cold first impression.
– The room was very small, with an unpleasant smell. The chair was broken and stained, the beds were uncomfortable, and the pillows were tiny — not suitable for adults. The overall condition of the room felt outdated and poorly maintained.
– Dinner at the restaurant was shockingly overpriced for the quality. We paid almost €50 for a Caesar salad with five shrimp and a burger. The food was bland and of poor quality, far below what one would expect from a Hilton brand.
– Breakfast was even worse: extremely limited choice and very poor quality. The scrambled eggs had a strong fishy taste, making them inedible. We only managed to have some yogurt before leaving.
We have stayed in many hotels across Europe, but this was, sadly, the worst experience so far. The standards here do not reflect Hilton’s reputation. We would not choose this hotel again, even for free.
Das Hotel liegt in sehr guter Lage zum Flughafen (Erreichbar per Shuttle oder Bus).
Der Check In war freundlich und schnell.
Das Zimmer war ausreichend groß und komfortabel. Auch das Bad war nicht zu klein und bot alles Nötige (inkl. Haartrockner).
Zudem gibt es ein kostenloses Frühstück, welches nicht nur kalte, sondern auch warme Speisen wie Rührei, Kartoffeln anbietet. Sogar Waffeln kann man selbst im Waffeleisen backen. Gerne werden wir dieses Hotel wieder für unseren Aufenthalt am Warschauer Flughafen nutzen!
Lvturensheng
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商務出差 無障礙大床房
入住於2025年09月
訪客用戶
家庭出遊 大床房
入住於2025年08月
訪客用戶
商務出差 大床房
入住於2025年12月
UNCLE yechun
商務出差 大床房
入住於2025年08月
訪客用戶
家庭出遊 大床房(帶梳化床)
入住於2025年08月
匿名用戶
商務出差 大床房
入住於2025年12月
訪客用戶
商務出差 大床房
入住於2026年03月
訪客用戶
家庭出遊 大床房(帶梳化床)
入住於2025年08月
匿名用戶
商務出差 大床房(帶梳化床)
入住於2025年02月
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商務出差 大床房(帶梳化床)
入住於2026年01月