Had a great stay at Deep Blue Hot Springs.
The room was spacious and had a balcony.
The breakfast was just a really basic spread. Nothing fancy. Better off spending the money elsewhere, like at a cafe in Warrnambool.
The hot springs were great! Really recommend it to anyone staying here 👍🏻
Great service and has all the amenities. The hot springs at twilight 10/10.
匿名用戶
商務出差
入住於2025年05月
4.0
評價於:2025年05月20日
Good location. Friendly staffs. No complimentary water and parking.
伍悅彪
家庭出遊
入住於2025年06月
4.2
很好
評價於:2025年06月15日
Very Good
訪客用戶
家庭出遊
入住於2025年06月
2.7
評價於:2025年06月09日
Poor Service and Lack of Attention to Guest Requests
I made a specific request for a soft mattress at the time of booking due to a lower back injury. Unfortunately, I received no response or acknowledgment. I followed up with another request before my arrival—again, no reply.
Upon checking in, I was told by the receptionist, "We don't have such option!" If I had known my request would be ignored, I would have chosen a different accommodation more suited to my needs.
Additionally, when I called to ask for some tea bags, the receptionist responded with a blunt "Okay" and immediately hung up. There was no courtesy, no follow-up, and no sense of customer care.
This lack of attention and professionalism was disappointing and unacceptable. I hope steps are taken to improve communication with guests and to train staff in basic customer service skills.
Mikalay
家庭出遊
入住於2025年03月
5.0
超讚
評價於:2025年03月28日
Very good hotel with direct access to hot springs. Free parking is also available.
Had a great stay at Deep Blue Hot Springs.
The room was spacious and had a balcony.
The breakfast was just a really basic spread. Nothing fancy. Better off spending the money elsewhere, like at a cafe in Warrnambool.
The hot springs were great! Really recommend it to anyone staying here 👍🏻
Great service and has all the amenities. The hot springs at twilight 10/10.
匿名用戶
商務出差
入住於2025年05月
4.0
評價於:2025年05月20日
Good location. Friendly staffs. No complimentary water and parking.
伍悅彪
家庭出遊
入住於2025年06月
4.2
很好
評價於:2025年06月15日
Very Good
訪客用戶
家庭出遊
入住於2025年06月
2.7
評價於:2025年06月09日
Poor Service and Lack of Attention to Guest Requests
I made a specific request for a soft mattress at the time of booking due to a lower back injury. Unfortunately, I received no response or acknowledgment. I followed up with another request before my arrival—again, no reply.
Upon checking in, I was told by the receptionist, "We don't have such option!" If I had known my request would be ignored, I would have chosen a different accommodation more suited to my needs.
Additionally, when I called to ask for some tea bags, the receptionist responded with a blunt "Okay" and immediately hung up. There was no courtesy, no follow-up, and no sense of customer care.
This lack of attention and professionalism was disappointing and unacceptable. I hope steps are taken to improve communication with guests and to train staff in basic customer service skills.
Mikalay
家庭出遊
入住於2025年03月
5.0
超讚
評價於:2025年03月28日
Very good hotel with direct access to hot springs. Free parking is also available.
深藍溫泉酒店
(Deep Blue Hotel & Hot Springs)附近飯店推薦
常見問題
深藍溫泉酒店的入住和退房時間是什麼?
入住時間:14:00以後 退房時間:07:00-10:00
深藍溫泉酒店是否提供早餐?
飯店提供早餐。
深藍溫泉酒店提供哪些設施及服務?
溫泉,泳池,停車場,運動場,SPA
深藍溫泉酒店附近有什麼熱門景點?
Deep Blue Hot Springs Warrnambool(約0.1公里),瓦南布爾(約2.8公里),羅根海灘觀鯨平台(約4.2公里)
Good 1
夫妻/情侶出遊
入住於2026年01月
訪客用戶
家庭出遊
入住於2025年08月
LHZ92
好友出遊
入住於2025年05月
luxfowl
夫妻/情侶出遊
入住於2025年03月
訪客用戶
家庭出遊
兩臥頂層房
入住於2025年09月
訪客用戶
家庭出遊
入住於2025年06月
匿名用戶
商務出差
入住於2025年05月
伍悅彪
家庭出遊
入住於2025年06月
訪客用戶
家庭出遊
入住於2025年06月
Mikalay
家庭出遊
入住於2025年03月
Good 1
夫妻/情侶出遊
入住於2026年01月
訪客用戶
家庭出遊
入住於2025年08月
LHZ92
好友出遊
入住於2025年05月
luxfowl
夫妻/情侶出遊
入住於2025年03月
訪客用戶
家庭出遊 兩臥頂層房
入住於2025年09月
訪客用戶
家庭出遊
入住於2025年06月
匿名用戶
商務出差
入住於2025年05月
伍悅彪
家庭出遊
入住於2025年06月
訪客用戶
家庭出遊
入住於2025年06月
Mikalay
家庭出遊
入住於2025年03月