Had a great stay at Deep Blue Hot Springs.
The room was spacious and had a balcony.
The breakfast was just a really basic spread. Nothing fancy. Better off spending the money elsewhere, like at a cafe in Warrnambool.
The hot springs were great! Really recommend it to anyone staying here 👍🏻
Great service and has all the amenities. The hot springs at twilight 10/10.
匿名用戶
商務出差
入住於2025年05月
4.0
評價於:2025年05月20日
Good location. Friendly staffs. No complimentary water and parking.
伍悅彪
家庭出遊
入住於2025年06月
4.2
很好
評價於:2025年06月15日
Very Good
訪客用戶
家庭出遊
入住於2025年06月
2.7
評價於:2025年06月09日
Poor Service and Lack of Attention to Guest Requests
I made a specific request for a soft mattress at the time of booking due to a lower back injury. Unfortunately, I received no response or acknowledgment. I followed up with another request before my arrival—again, no reply.
Upon checking in, I was told by the receptionist, "We don't have such option!" If I had known my request would be ignored, I would have chosen a different accommodation more suited to my needs.
Additionally, when I called to ask for some tea bags, the receptionist responded with a blunt "Okay" and immediately hung up. There was no courtesy, no follow-up, and no sense of customer care.
This lack of attention and professionalism was disappointing and unacceptable. I hope steps are taken to improve communication with guests and to train staff in basic customer service skills.
訪客用戶
家庭出遊
入住於2025年03月
5.0
超讚
評價於:2025年03月28日
Very good hotel with direct access to hot springs. Free parking is also available.
訪客用戶
夫妻/情侶出遊
入住於2025年04月
2.0
評價於:2025年04月26日
Our stay was disappointing. The bed and pillows were extremely uncomfortable. both my partner and I experienced back pain that lasted for several days after.
The breakfast was very average considering the cost of $25 per day, and definitely not worth the price.
Additionally, the TV in the room was a “smart TV,” but it was not connected to the internet. We asked reception for assistance to connect it so we could watch Netflix or YouTube, but were told it was “as it is” and that connection was not possible. Upon checking, we found that the network access had been deliberately blocked, which was quite frustrating.
Overall, not a pleasant experience, especially given the price point.
Had a great stay at Deep Blue Hot Springs.
The room was spacious and had a balcony.
The breakfast was just a really basic spread. Nothing fancy. Better off spending the money elsewhere, like at a cafe in Warrnambool.
The hot springs were great! Really recommend it to anyone staying here 👍🏻
Great service and has all the amenities. The hot springs at twilight 10/10.
匿名用戶
商務出差
入住於2025年05月
4.0
評價於:2025年05月20日
Good location. Friendly staffs. No complimentary water and parking.
伍悅彪
家庭出遊
入住於2025年06月
4.2
很好
評價於:2025年06月15日
Very Good
訪客用戶
家庭出遊
入住於2025年06月
2.7
評價於:2025年06月09日
Poor Service and Lack of Attention to Guest Requests
I made a specific request for a soft mattress at the time of booking due to a lower back injury. Unfortunately, I received no response or acknowledgment. I followed up with another request before my arrival—again, no reply.
Upon checking in, I was told by the receptionist, "We don't have such option!" If I had known my request would be ignored, I would have chosen a different accommodation more suited to my needs.
Additionally, when I called to ask for some tea bags, the receptionist responded with a blunt "Okay" and immediately hung up. There was no courtesy, no follow-up, and no sense of customer care.
This lack of attention and professionalism was disappointing and unacceptable. I hope steps are taken to improve communication with guests and to train staff in basic customer service skills.
訪客用戶
家庭出遊
入住於2025年03月
5.0
超讚
評價於:2025年03月28日
Very good hotel with direct access to hot springs. Free parking is also available.
訪客用戶
夫妻/情侶出遊
入住於2025年04月
2.0
評價於:2025年04月26日
Our stay was disappointing. The bed and pillows were extremely uncomfortable. both my partner and I experienced back pain that lasted for several days after.
The breakfast was very average considering the cost of $25 per day, and definitely not worth the price.
Additionally, the TV in the room was a “smart TV,” but it was not connected to the internet. We asked reception for assistance to connect it so we could watch Netflix or YouTube, but were told it was “as it is” and that connection was not possible. Upon checking, we found that the network access had been deliberately blocked, which was quite frustrating.
Overall, not a pleasant experience, especially given the price point.
深藍溫泉酒店
(Deep Blue Hotel & Hot Springs)附近飯店推薦
常見問題
深藍溫泉酒店的入住和退房時間是什麼?
入住時間:14:00以後 退房時間:07:00-10:00
深藍溫泉酒店是否提供早餐?
飯店提供早餐。
深藍溫泉酒店提供哪些設施及服務?
溫泉,泳池,停車場,運動場,SPA
深藍溫泉酒店附近有什麼熱門景點?
Deep Blue Hot Springs Warrnambool(約0.1公里),瓦南布爾(約2.8公里),旗桿山海洋村(約1.3公里)
1370131****
家庭出遊
入住於2025年08月
LHZ92
好友出遊
入住於2025年05月
luxfowl
夫妻/情侶出遊
入住於2025年03月
_CFT010000001981****
家庭出遊
兩臥頂層房
入住於2025年09月
訪客用戶
家庭出遊
入住於2025年06月
匿名用戶
商務出差
入住於2025年05月
伍悅彪
家庭出遊
入住於2025年06月
訪客用戶
家庭出遊
入住於2025年06月
訪客用戶
家庭出遊
入住於2025年03月
訪客用戶
夫妻/情侶出遊
入住於2025年04月
1370131****
家庭出遊
入住於2025年08月
LHZ92
好友出遊
入住於2025年05月
luxfowl
夫妻/情侶出遊
入住於2025年03月
_CFT010000001981****
家庭出遊 兩臥頂層房
入住於2025年09月
訪客用戶
家庭出遊
入住於2025年06月
匿名用戶
商務出差
入住於2025年05月
伍悅彪
家庭出遊
入住於2025年06月
訪客用戶
家庭出遊
入住於2025年06月
訪客用戶
家庭出遊
入住於2025年03月
訪客用戶
夫妻/情侶出遊
入住於2025年04月