艾塔格蘭德酒店 (Grand Hotel Aita)

The only thing we liked was the location and the sea view from the room. It's the only hotel that's located right by the sea and with its own beach. All other hotels in this resort are located across the street from the sea. The standard room 326, where we stayed for 4 nights, was terrible. The mattress was pushed through, and in the morning it felt like you'd been beaten all night. The safe was out of order. The shower was missing and water was spreading all over the bathroom floor. When we asked to fix the problems, the hotel manager only promised but did nothing. About the faulty safe, she said, "Don't worry, they don't steal from us." On the first morning of our breakfast stay, we were required to pay for tea and coffee, although I said breakfast was included in the reservation. I complained to the administrator, and she told the restaurant not to charge us for tea and coffee anymore. In the days that followed, at breakfasts, the wait staff at the restaurant looked at us like we had stolen something from them. On the third day, we were told that the black tea was over and they didn't even apologize. Overall, the atmosphere at the hotel was not friendly towards us. On the beach, some of the deck chairs were in faulty condition, the shower didn't work for the first three days of our arrival. The hotel doesn't give out beach towels, and that was a problem for us. The hotel staff saw and informed the administrator that I took a face towel to the beach, so the administrator not only scolded me, but also changed towels in our room the next days for old, washed and even without the hotel logo, it seems to me, towels were given to us forgotten by previous guests. Unfortunately, the Grand Hotel Aita is not a hotel you want to return to.

The only thing we liked was the location and the sea view from the room. It's the only hotel that's located right by the sea and with its own beach. All other hotels in this resort are located across the street from the sea. The standard room 326, where we stayed for 4 nights, was terrible. The mattress was pushed through, and in the morning it felt like you'd been beaten all night. The safe was out of order. The shower was missing and water was spreading all over the bathroom floor. When we asked to fix the problems, the hotel manager only promised but did nothing. About the faulty safe, she said, "Don't worry, they don't steal from us." On the first morning of our breakfast stay, we were required to pay for tea and coffee, although I said breakfast was included in the reservation. I complained to the administrator, and she told the restaurant not to charge us for tea and coffee anymore. In the days that followed, at breakfasts, the wait staff at the restaurant looked at us like we had stolen something from them. On the third day, we were told that the black tea was over and they didn't even apologize. Overall, the atmosphere at the hotel was not friendly towards us. On the beach, some of the deck chairs were in faulty condition, the shower didn't work for the first three days of our arrival. The hotel doesn't give out beach towels, and that was a problem for us. The hotel staff saw and informed the administrator that I took a face towel to the beach, so the administrator not only scolded me, but also changed towels in our room the next days for old, washed and even without the hotel logo, it seems to me, towels were given to us forgotten by previous guests. Unfortunately, the Grand Hotel Aita is not a hotel you want to return to.