The staff were very friendly and helpful during my stay with them. I had noticed a bedsheet was not completely clean, but I was able to find cleaning staff easily and they were able to resolve the problem quickly. The Epic Transfers and Tours staff were especially helpful when I had an incident with a taxi driver that was unpleasant to me. The rooftop pool and bar was nice in appearance and the bar was nicely used, but the pool water was cold and nobody was using it. Additionally, although being a non-smoking hotel, there appeared to be old bins at the lifts / elevators with the cigarette ashtray-like tops on them; to be a non-smoking location, it needs to be clearly demonstrated as being just that, particularly where some countries still allow smoking in their hotels. The biggest concern outside the hotel rooms, though, was the buffet breakfasts, which sometimes had soiled tongs used by other guests that were not being replaced quickly enough with clean tongs; food safety needs to be a serious concern for any establishment serving food.
The room itself looked rather clean, had a patio looking at the wooded area out back; however, the patio door was not easy to lock and this was a bit of a concern with insects being readily present. There was also a sofa that could convert into a sofa bed, but it looked like it had a dent in the left arm. The bathroom was often stocked with new toiletries, perhaps too often as I was receiving a new bar of soap every day, but there was also mould trying to seep through the grouting behind the sink; I did inspect this and it seemed to be contained completely within the grouting, but it is a concern to be resolved soon. Additionally, though, the bathroom would sometimes smell horrible, as if you could smell sewage from the ventilation; there was a floor drain that could be the cause of this, but the ceiling ventilation looked like it needed cleaning and it was not sealed properly to the ceiling, either. There was a toilet paper holder, but it was poorly placed and it was evident it replaced another toilet roll holder that was in the correct location. Inside the shower, there was what appeared to be a stain running vertically down the wall where the shower head was located. The towels were kept clean and most had proper hotel labels on them, but some had the name of the hotel written on them, seemingly with a permanent marker, which was quite strange, especially for a hotel with a 4* rating.
The hotel has a 4* rating on 訂房網站 and has the amenities to be that, but the quality of those amenities needs to support their existence; otherwise, they cannot be considered. The staff were friendly and trying to make the stay as nice for me as they possibly could manage, so the issues mainly appear to be from a failure of the management and ownership not regularly checking the rooms and updating the quality and ambience of its hotel. Simply having 4* amenities does not automatically make a hotel 4* and although 訂房網站 has it listed as 4*, I would rank this as being a 3* hotel at the moment as they need to make further improvements to the hotel so that the quality of the amenities will make for a valid 4* rating in the future.
When looking at the hotel via any booking site, check out the other sites, too, and look up the hotel website, too, as that should exist. The images I saw on 訂房網站 were quite enticing, but they also include a picture of Jack’s of Fiji, which was not available on site, and random pictures of the outdoors that were nowhere near the hotel as it is located more inland and not by the ocean. The hotel is the biggest and most expensive element of any holiday/ vacation, so it is important to spend more time investigating each eligible hotel prior to seeking a room, and do not feel rushed by websites telling you there are only so many rooms left; there are many hotels in each location, so there are always options available.
iTourist
家庭出遊
山景特大床房
入住於2025年07月
3.0
評價於:2025年07月14日
The location of the hotel is great and staff are friendly. Unfortunately, we experienced no 4 star. The bathroom fan was loud as and had a weird smell that was always there despite getting it cleaned. Aircon was leaking waking on the walls and the floor in the room. Stains and mould around the bathrooms. The breakfast and overall ambience was good. The gym was dusty and had not so well maintained equipment.
emelyne gambier
獨自出遊
標準雙床房
入住於2025年07月
3.2
評價於:2025年07月08日
The swimming pool is huge but really really cold and all the time I was there no pool towels were available. They fixed the elevator after 2 full days... ( only one was working so it took forever to reach wherever you wanted to go)
The key to access your room stops working randomly so every day I had to go back to reception to get it fixed.
The room had lots of baby cockroachs and an old smell.
Breakfast was really good and no matter the time you'd go, they made sure to refill everything!
You can book your tours downstairs, very practical!
The Chinese restaurant downstairs is delicious, just know that the portions are big 😋
匿名用戶
好友出遊
標準雙床房
入住於2025年09月
3.0
評價於:2025年10月04日
房間空調有異響 感覺床單不大乾淨 酒店樓下就有餐廳倒是方便 靠近機場 衹適合飛機中轉入住
Aakash Sembey
家庭出遊
標準特大床房
入住於2025年06月
4.0
評價於:2025年07月04日
Great stay at Nalagi, special thanks for the breakfast staff for such a pleasant experience. Room was very comfortable and spacious, and bathroom was very good, hot water shower was extremely good and functional. And the rooftop pool was absolutely gorgeous, great sunset and airport views. Great for families! About 5 mins walk to Nadi Plaza and $10 taxi ride to Nadi downtown. Overall, an excellent stay if you’re looking for something different to a resort. We enjoyed it because we were able to do some day 訂房網站s and had plenty of choice for lunch and dinner:
It's a good hotel, the staff were nice too. However, the breakfast kept the same and quite limited choices, not enough fruits. But good price and you can get what you want.
The staff were very friendly and helpful during my stay with them. I had noticed a bedsheet was not completely clean, but I was able to find cleaning staff easily and they were able to resolve the problem quickly. The Epic Transfers and Tours staff were especially helpful when I had an incident with a taxi driver that was unpleasant to me. The rooftop pool and bar was nice in appearance and the bar was nicely used, but the pool water was cold and nobody was using it. Additionally, although being a non-smoking hotel, there appeared to be old bins at the lifts / elevators with the cigarette ashtray-like tops on them; to be a non-smoking location, it needs to be clearly demonstrated as being just that, particularly where some countries still allow smoking in their hotels. The biggest concern outside the hotel rooms, though, was the buffet breakfasts, which sometimes had soiled tongs used by other guests that were not being replaced quickly enough with clean tongs; food safety needs to be a serious concern for any establishment serving food.
The room itself looked rather clean, had a patio looking at the wooded area out back; however, the patio door was not easy to lock and this was a bit of a concern with insects being readily present. There was also a sofa that could convert into a sofa bed, but it looked like it had a dent in the left arm. The bathroom was often stocked with new toiletries, perhaps too often as I was receiving a new bar of soap every day, but there was also mould trying to seep through the grouting behind the sink; I did inspect this and it seemed to be contained completely within the grouting, but it is a concern to be resolved soon. Additionally, though, the bathroom would sometimes smell horrible, as if you could smell sewage from the ventilation; there was a floor drain that could be the cause of this, but the ceiling ventilation looked like it needed cleaning and it was not sealed properly to the ceiling, either. There was a toilet paper holder, but it was poorly placed and it was evident it replaced another toilet roll holder that was in the correct location. Inside the shower, there was what appeared to be a stain running vertically down the wall where the shower head was located. The towels were kept clean and most had proper hotel labels on them, but some had the name of the hotel written on them, seemingly with a permanent marker, which was quite strange, especially for a hotel with a 4* rating.
The hotel has a 4* rating on 訂房網站 and has the amenities to be that, but the quality of those amenities needs to support their existence; otherwise, they cannot be considered. The staff were friendly and trying to make the stay as nice for me as they possibly could manage, so the issues mainly appear to be from a failure of the management and ownership not regularly checking the rooms and updating the quality and ambience of its hotel. Simply having 4* amenities does not automatically make a hotel 4* and although 訂房網站 has it listed as 4*, I would rank this as being a 3* hotel at the moment as they need to make further improvements to the hotel so that the quality of the amenities will make for a valid 4* rating in the future.
When looking at the hotel via any booking site, check out the other sites, too, and look up the hotel website, too, as that should exist. The images I saw on 訂房網站 were quite enticing, but they also include a picture of Jack’s of Fiji, which was not available on site, and random pictures of the outdoors that were nowhere near the hotel as it is located more inland and not by the ocean. The hotel is the biggest and most expensive element of any holiday/ vacation, so it is important to spend more time investigating each eligible hotel prior to seeking a room, and do not feel rushed by websites telling you there are only so many rooms left; there are many hotels in each location, so there are always options available.
iTourist
家庭出遊 山景特大床房
入住於2025年07月
3.0
評價於:2025年07月14日
The location of the hotel is great and staff are friendly. Unfortunately, we experienced no 4 star. The bathroom fan was loud as and had a weird smell that was always there despite getting it cleaned. Aircon was leaking waking on the walls and the floor in the room. Stains and mould around the bathrooms. The breakfast and overall ambience was good. The gym was dusty and had not so well maintained equipment.
emelyne gambier
獨自出遊 標準雙床房
入住於2025年07月
3.2
評價於:2025年07月08日
The swimming pool is huge but really really cold and all the time I was there no pool towels were available. They fixed the elevator after 2 full days... ( only one was working so it took forever to reach wherever you wanted to go)
The key to access your room stops working randomly so every day I had to go back to reception to get it fixed.
The room had lots of baby cockroachs and an old smell.
Breakfast was really good and no matter the time you'd go, they made sure to refill everything!
You can book your tours downstairs, very practical!
The Chinese restaurant downstairs is delicious, just know that the portions are big 😋
匿名用戶
好友出遊 標準雙床房
入住於2025年09月
3.0
評價於:2025年10月04日
房間空調有異響 感覺床單不大乾淨 酒店樓下就有餐廳倒是方便 靠近機場 衹適合飛機中轉入住
Aakash Sembey
家庭出遊 標準特大床房
入住於2025年06月
4.0
評價於:2025年07月04日
Great stay at Nalagi, special thanks for the breakfast staff for such a pleasant experience. Room was very comfortable and spacious, and bathroom was very good, hot water shower was extremely good and functional. And the rooftop pool was absolutely gorgeous, great sunset and airport views. Great for families! About 5 mins walk to Nadi Plaza and $10 taxi ride to Nadi downtown. Overall, an excellent stay if you’re looking for something different to a resort. We enjoyed it because we were able to do some day 訂房網站s and had plenty of choice for lunch and dinner:
It's a good hotel, the staff were nice too. However, the breakfast kept the same and quite limited choices, not enough fruits. But good price and you can get what you want.
匿名用戶
家庭出遊
標準雙床房
入住於2025年09月
Dr. Justin Hatt
獨自出遊
標準特大床房
入住於2025年07月
iTourist
家庭出遊
山景特大床房
入住於2025年07月
emelyne gambier
獨自出遊
標準雙床房
入住於2025年07月
匿名用戶
好友出遊
標準雙床房
入住於2025年09月
Aakash Sembey
家庭出遊
標準特大床房
入住於2025年06月
M451127****
夫妻/情侶出遊
標準特大床房
入住於2025年05月
訪客用戶
好友出遊
標準雙床房
入住於2025年08月
訪客用戶
獨自出遊
標準雙床房
入住於2025年06月
E1408****
獨自出遊
標準特大床房
入住於2025年10月
匿名用戶
家庭出遊 標準雙床房
入住於2025年09月
Dr. Justin Hatt
獨自出遊 標準特大床房
入住於2025年07月
iTourist
家庭出遊 山景特大床房
入住於2025年07月
emelyne gambier
獨自出遊 標準雙床房
入住於2025年07月
匿名用戶
好友出遊 標準雙床房
入住於2025年09月
Aakash Sembey
家庭出遊 標準特大床房
入住於2025年06月
M451127****
夫妻/情侶出遊 標準特大床房
入住於2025年05月
訪客用戶
好友出遊 標準雙床房
入住於2025年08月
訪客用戶
獨自出遊 標準雙床房
入住於2025年06月
E1408****
獨自出遊 標準特大床房
入住於2025年10月