I did not have access to WIFI which was extremely important. The manager Natasha told me that she would take care of it but she didn't do anything about it thus forcing me to miss an appointment with my attorney. I will be putting a stop to my credit card as the service promised was not provided and I couldn't change the hotel as Natasha threatened and informed me that the money was non refundable. When I booked the room the confirmation said that I had until 1pm but Natasha told me that it was wrong and I had to vacate by 11am. I paid extra for few hours because I had a late flight and she was aware of it.
訪客用戶
獨自出遊 家庭一室一廳套房
入住於2026年05月
3.2
評價於:2026年05月19日
I did not have access to WIFI which was extremely important. The manager Natasha told me that she would take care of it but she didn't do anything about it thus forcing me to miss an appointment with my attorney. I will be putting a stop to my credit card as the service promised was not provided and I couldn't change the hotel as Natasha threatened and informed me that the money was non refundable. When I booked the room the confirmation said that I had until 1pm but Natasha told me that it was wrong and I had to vacate by 11am. I paid extra for few hours because I had a late flight and she was aware of it.
訪客用戶
獨自出遊
家庭一室一廳套房
入住於2026年05月
訪客用戶
獨自出遊 家庭一室一廳套房
入住於2026年05月