الفندق بعيد جدا عن مركز المدينه ولاتوجد حول الفندق اي خدمات
am a guest staying in room 328 from 2–3–10.
On one of the nights, I requested dinner and my order was accepted. However, I was asked to provide a tip in advance. I declined and explained that I had many coins and would give them later directly to the restaurant.
Unfortunately, I waited in my room for four hours, and the dinner was never delivered. As I am diabetic and have stomach issues, it was essential for me to eat in order to take my medication. I was unable to have any meal since there are no nearby restaurants outside the hotel.
I would like to note that earlier the same day I had lunch at the hotel restaurant and the service was excellent. I sincerely thank the waitress who served me for her kindness and professionalism. I also extend my gratitude to the reception staff for their polite and efficient service.
However, what happened with the dinner service harms the hotel’s reputation, and such inconsistency in treating guests is unacceptable. I kindly request that you look into this matter and ensure it does not happen again to other guests.
Thank you for your attention.
Sincerely,
Salem Al Hosani
الفندق بعيد جدا عن مركز المدينه ولاتوجد حول الفندق اي خدمات
am a guest staying in room 328 from 2–3–10.
On one of the nights, I requested dinner and my order was accepted. However, I was asked to provide a tip in advance. I declined and explained that I had many coins and would give them later directly to the restaurant.
Unfortunately, I waited in my room for four hours, and the dinner was never delivered. As I am diabetic and have stomach issues, it was essential for me to eat in order to take my medication. I was unable to have any meal since there are no nearby restaurants outside the hotel.
I would like to note that earlier the same day I had lunch at the hotel restaurant and the service was excellent. I sincerely thank the waitress who served me for her kindness and professionalism. I also extend my gratitude to the reception staff for their polite and efficient service.
However, what happened with the dinner service harms the hotel’s reputation, and such inconsistency in treating guests is unacceptable. I kindly request that you look into this matter and ensure it does not happen again to other guests.
Thank you for your attention.
Sincerely,
Salem Al Hosani
訪客用戶
商務出差
兩張大床房
入住於2026年09月
匿名用戶
家庭出遊
兩張大床房
入住於2026年09月
訪客用戶
家庭出遊
兩張大床房
入住於2026年07月
匿名用戶
好友出遊
2張雙人床家庭房
入住於2026年06月
訪客用戶
好友出遊
1特大床海濱客房
入住於2026年05月
訪客用戶
夫妻/情侶出遊
1特大床海濱客房
入住於2026年03月
匿名用戶
家庭出遊
兩張大床海濱豪華房
入住於2026年06月
訪客用戶
家庭出遊
兩張大床水濱房
入住於2026年08月
匿名用戶
獨自出遊
特大床間 - 帶1張特大床
入住於2025年10月
訪客用戶
夫妻/情侶出遊
兩張大床水濱房
入住於2025年10月
訪客用戶
商務出差 兩張大床房
入住於2026年09月
匿名用戶
家庭出遊 兩張大床房
入住於2026年09月
訪客用戶
家庭出遊 兩張大床房
入住於2026年07月
匿名用戶
好友出遊 2張雙人床家庭房
入住於2026年06月
訪客用戶
好友出遊 1特大床海濱客房
入住於2026年05月
訪客用戶
夫妻/情侶出遊 1特大床海濱客房
入住於2026年03月
匿名用戶
家庭出遊 兩張大床海濱豪華房
入住於2026年06月
訪客用戶
家庭出遊 兩張大床水濱房
入住於2026年08月
匿名用戶
獨自出遊 特大床間 - 帶1張特大床
入住於2025年10月
訪客用戶
夫妻/情侶出遊 兩張大床水濱房
入住於2025年10月