This is a self-service hotel. The whole "hotel" (4 rooms?) is located in the 3rd FLOOR WITHOUT ELEVATOR/LIFT!!!
I nearly lost my reservation and ended in the middle of the night in front of a closed door because I didn't know that YOU HAVE TO EMAIL THEM FOR THEM TO SEND YOU A 2 PAGES WHATSAPP WITH INSTRUCTIONS in English on HOW TO GET INTO THE PROPERTY!! I couldn't read half of it, as it was too long for the App to fully display it.
They don't send it by email. They should have sent that information automatically!
nobody answers their phone or WhatsApp.
The room was very nice but the STAIRS are a KILLER, especially with suitcases or after a long day walking beautiful Verona.
It would have been fine if it was cheap, but for a place without service of any kind or assistance, it is a very expensive AirB&b.
Malu_Ba
家庭出遊 經濟雙人間 - 帶私人浴室
入住於2024年07月
2.7
評價於:2024年07月22日
This is a self-service hotel. The whole "hotel" (4 rooms?) is located in the 3rd FLOOR WITHOUT ELEVATOR/LIFT!!!
I nearly lost my reservation and ended in the middle of the night in front of a closed door because I didn't know that YOU HAVE TO EMAIL THEM FOR THEM TO SEND YOU A 2 PAGES WHATSAPP WITH INSTRUCTIONS in English on HOW TO GET INTO THE PROPERTY!! I couldn't read half of it, as it was too long for the App to fully display it.
They don't send it by email. They should have sent that information automatically!
nobody answers their phone or WhatsApp.
The room was very nice but the STAIRS are a KILLER, especially with suitcases or after a long day walking beautiful Verona.
It would have been fine if it was cheap, but for a place without service of any kind or assistance, it is a very expensive AirB&b.
Malu_Ba
家庭出遊
經濟雙人間 - 帶私人浴室
入住於2024年07月
Malu_Ba
家庭出遊 經濟雙人間 - 帶私人浴室
入住於2024年07月