階梯宮殿迪維迪酒店 (Dwivedi Hotels Palace on Steps)

Dwivedi Hotels Palace on Steps offers a mixed experience. The room was basic but stuffy and smelly, with unpleasant odors from the area below the windows. The hotel is slightly dated, yet the staff was friendly and helpful. The location is fantastic, close to Dashashwamedh Ghat, where you can enjoy a vibrant evening ceremony. The view from the room overlooking the river is breathtaking. Highly recommend dining at Aadha-Aadha Café for clean, tasty, and affordable meals. The rooftop ambiance is lovely. Mona Lisa Café is another great nearby option. Overall, a good stay for its location and views, despite minor issues.

500-600 metres away from main road and the road to reach hotel is by lanes only from main road. So you have to walk for 500-600 metres. Other than that ganges flow by the hotel. Nice food. Courteous staff and everything. Excellent by me

Dear, following were the issue faced from me during the stay. 1. On 13th july the room which was allotted it was very small and the toilet was not hygiene and flush was not working for that he changed the room after speaking to some other room. 2. On 14th july, the second room at night the water was dripping from tye floor and the full room was with water at midnight 2am we raised this issue and same we didn't got any help and same at evening he changed the room again. 3. The 3rd room was expecting good but at the midnight at 4 am the ac and fan both stop.

Initially we found it difficult to contact the property, however after contacting makemy訂房網站, the hotel staff themselves called us to know our check in time and other details. The staffs were cooperative enough to arrange for a pick up as the hotel is located in the famous gal-is of benaras. Also they communicated well with my parents and gave clear instructions to reach a place from where help was given. I booked saptarshi suites for my parents after looking at the beautiful balcony view. Indeed the room was very beautiful and the balcony view was great. The hotel staff were courteous and helped my parents with ganga snan, shiv-ling darshan, allahabad brahman when approached. Mr. Abhijit, the manager and kamlesh another very humble staff helped my parents throughout. The food and breakfast was over the top. They had a good portioning sense, sufficient for healthy eating by two people. Lunch and dinner was tasty enough. Areas of improvement 1. Since the property is built on an old building, regular repair work is required to get rid of damp. (the work was going on when my parents visited) 2. The washroom needs to be cleaned regularly because damp insects from the drain have a tendency to come up. Other than these two points, the hotel is a great option for a wonderful stay in benares

Stayed for 3 nights. They changed our original room saptarshi, on the ground floor to a room in 2nd floor. The iron stair was very scary and difficult to climb. Both me and my wife are seventy plus and you can imagine the plight. After our protest they changed the room next day. Staff behaviour was the only consolation. Food was very oily and spicy. View of gang-es from saptarshi was superb.

Best in-budget hotel to stay if you want to stay near the dashashvamedh ghat. The only problem is that you have to walk 10 mins from the main road ( near satnam jwellers) and hence no parking. But the hotel management gracefully agreed to send some one to carry the luggages.

This hotel has no access to transportation, the taxi service from the airport drops you a kilometer away and you have to drag your luggage in the streets to reach the hotel by walk. This is definitely not a place to take an older parent *****. One other way to access the property is going down and up steep steps which is also not easy for parents or grandparents. I explained the situation of my parent having trouble breathing while walking to and from the hotel to the hotel staff and asked them to allow me to reduce my stay from 2 days to 1 day and they denied this. Hotel should mention the lack of access to transportation so people are aware. We stayed in kashi suites, right outside the house room is a common bathroom which was not a pleasant experience at all. The only positive of the stay was the room had a view to the river. The negatives outweighed the one positive so this experience was not worth the price the hotel charges you for the room.

Room on photo and room actually is totally different, location is fine but route is very dangerous,

Property location is difficult to find, you have to track your way through narrow galis. Not very clean

It’s was difficult to reach this place. We don’t have proper mode of transport to reach this place. We need to walk atleast 1 km to reach. Cab will reach to a point and from there we have to take a rickshaw to reach next spot. From there only by walk to reach hotel. Food was very good. Decent hotel with basic amenities. Services are good. Since hotel is situated on the banks of the river accessing Ganges is very easy but for older people steeper steps would be difficult to climb. We can have a wonderful scenic view from hotel room.