Horror shocking Hotel! Your rating for this hotel was 9.2. Totally ********!
1st Shocked- arrived hotel with empty front desk, lobby was dark as lights were off, smelly carpet! Room was old, smelly & hotel don’t provide bottled water and any amenities! Very rundown exterior and interior!
2nd Shocked- hotel demanded me to make payment in Cash! Not stated on your website.
3rd Shocked- very poor service attitude of front desk staff especially Ms Zhang ( ********* lady). When we asked her simple questions on where are nearby restaurants and places of interest, she said she does not know! When we requested for sending our luggage to our onward hotel in Takayama, she refused to fill in the form for us! She also lied about her male colleague did not give her the information we have given earlier. We brought down our luggage at 9:30 am and gave her all information and she promised to contact the courier company to pick up luggage by noon. When we came back hotel at 3 pm, our luggage were still there ( she left work). Finally we got the help from the old Japanese staff to help and courier company to come & pick up our luggage! The two front desk staff always hiding somewhere! They were never at front desk! Hotel security is not good as anyone can walk in without being monitored!
To 訂房網站 - please Don’t mislead your guests by high ratings that not matching the real thing! Also, “pay at property “ does not mean pay in Cash! You should delete this hotel from your website! Don’t make another traveler to pay such high room rate and suffer the poor hotel facilities and services ( or no service). Do your members a favor, please !
Horror shocking Hotel! Your rating for this hotel was 9.2. Totally ********!
1st Shocked- arrived hotel with empty front desk, lobby was dark as lights were off, smelly carpet! Room was old, smelly & hotel don’t provide bottled water and any amenities! Very rundown exterior and interior!
2nd Shocked- hotel demanded me to make payment in Cash! Not stated on your website.
3rd Shocked- very poor service attitude of front desk staff especially Ms Zhang ( ********* lady). When we asked her simple questions on where are nearby restaurants and places of interest, she said she does not know! When we requested for sending our luggage to our onward hotel in Takayama, she refused to fill in the form for us! She also lied about her male colleague did not give her the information we have given earlier. We brought down our luggage at 9:30 am and gave her all information and she promised to contact the courier company to pick up luggage by noon. When we came back hotel at 3 pm, our luggage were still there ( she left work). Finally we got the help from the old Japanese staff to help and courier company to come & pick up our luggage! The two front desk staff always hiding somewhere! They were never at front desk! Hotel security is not good as anyone can walk in without being monitored!
To 訂房網站 - please Don’t mislead your guests by high ratings that not matching the real thing! Also, “pay at property “ does not mean pay in Cash! You should delete this hotel from your website! Don’t make another traveler to pay such high room rate and suffer the poor hotel facilities and services ( or no service). Do your members a favor, please !
訪客用戶
夫妻/情侶出遊
日式房
入住於2026年05月
Yizhichuanart
家庭出遊
日式房
入住於2025年10月
訪客用戶
家庭出遊
日式房
入住於2024年04月
訪客用戶
家庭出遊
日式房
入住於2026年05月
訪客用戶
家庭出遊
日式房
入住於2026年05月
訪客用戶
夫妻/情侶出遊
日式房
入住於2026年05月
訪客用戶
夫妻/情侶出遊 日式房
入住於2026年05月
Yizhichuanart
家庭出遊 日式房
入住於2025年10月
訪客用戶
家庭出遊 日式房
入住於2024年04月
訪客用戶
家庭出遊 日式房
入住於2026年05月
訪客用戶
家庭出遊 日式房
入住於2026年05月
訪客用戶
夫妻/情侶出遊 日式房
入住於2026年05月