This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
갑자기 숙소를 갔음에도 불구하고 괜찮은 숙소였다. 위치도 좋았고 객실 내 시설들도 다 좋았다. Cn타워도 객실.안에서 보였다.
訪客用戶
獨自出遊
一臥房(帶陽台)
入住於2026年05月
2.7
評價於:2026年06月09日
Stayed at Metropolis Loft (CN Tower area) from June 1–4, 2026.
Pros:
1. Excellent location, within walking distance of the CN Tower, waterfront, Toronto Islands ferry terminal, restaurants, clubs, and public transportation.
2. Quiet apartment with a beautiful CN Tower view from the windows.
3. Comfortable stay overall and easy access to major attractions.
Cons:
1. No clear check-in instructions were provided before arrival. I had to call the owner to find out that check-in was at the office located at 300 Front Street West.
2. The unit number was not provided after booking, and the front desk could not assist because they did not have the information. I had to contact the owner again to obtain the unit details.
3. A security deposit was requested through a separate link only after arrival, although this requirement was not clearly communicated during the booking process.
4. I arrived about an hour before check-in and was informed that early access would cost an additional $39 per hour.
5. Although the room was clean, the sofa cushions, pillows, and some kitchen plates were in poor condition and should have been replaced before guest arrival.
6. No bathroom slippers were provided, toiletries were very basic, and the same liquid soap appeared to be used for both bathing and dishwashing.
7. New cushions and plates were provided the next day after I reported the issues. While I appreciate the response, guests should not have to identify and report such basic problems.
8. There is no luggage storage facility available after checkout, which can be inconvenient for guests with later flights.
9. Several services seemed to involve additional charges while some basic hospitality standards were missing.
Overall, the location is the biggest advantage of this property and the CN Tower view is impressive. However, the check-in process, communication, apartment maintenance, and guest services need improvement to provide a smoother and more professional experience.
My advice to the owner is to improve communication, provide complete check-in information before arrival, maintain the apartment to a higher standard, and focus on preventing issues before guests arrive rather than addressing them after complaints.
訪客用戶
夫妻/情侶出遊
一臥房(帶陽台)
入住於2026年06月
5.0
超讚
評價於:2026年06月22日
The parking, although costing, could not have been more convenient. The location was also outstanding, being so close to the CN-Tower and many restaurants. The unit was great and I'm so glad i requested an upper floor with a balcony as the weather was nice and we sat out there many times, day and night. So nice having two bathrooms and the extra bedroom for extra space. Very well appointed as well. I left to go to the hockey game and realized I had left my key in the room and I was freaked as I didn't know how I'd get back in, as the rental company is not onsite. I got in touch with them and they reminded me that it must be unlocked as the key is need to lock the door from the exterior. Stupid me didn't remember that so disaster averted, although the unit was unlocked. The concierge did go up to make sure it was indeed unlocked and untouched to their eyes. Overall, would love to come back and stay there again, totally satisfied. Thanks again for your assistance with the key debacle..MSP
訪客用戶
夫妻/情侶出遊
一臥房
入住於2026年06月
4.7
很棒
評價於:2026年06月15日
Emplacement parfait pour qq jours, Loft PH18, Vue citadine et sur l'eau Commodités complètes dans ce loft. Dépanneur, laboratoire, restos tous genres, à proximité. Attraits touristiques a qq pas, et harbourfront tout près. Beaucoup d'échanges virtuels pour compléter réservation, faut surveiller et donner suite aux nombreux messages mais une fois complétées, les infos très bien expliquées dans notre portail personnel.
訪客用戶
家庭出遊
一臥房
入住於2026年05月
1.7
評價於:2026年05月11日
There was a bug in the bed not enough towels and the picture was nothing like the description. It also was not in the CN tower like they portray it and the directions to get into the place were awful not easy at all. The hotel offered nothing with the bug in the bed even after reaching out to them. They then tried to say the issue was resolved when it wasn’t.
갑자기 숙소를 갔음에도 불구하고 괜찮은 숙소였다. 위치도 좋았고 객실 내 시설들도 다 좋았다. Cn타워도 객실.안에서 보였다.
訪客用戶
獨自出遊 一臥房(帶陽台)
入住於2026年05月
2.7
評價於:2026年06月09日
Stayed at Metropolis Loft (CN Tower area) from June 1–4, 2026.
Pros:
1. Excellent location, within walking distance of the CN Tower, waterfront, Toronto Islands ferry terminal, restaurants, clubs, and public transportation.
2. Quiet apartment with a beautiful CN Tower view from the windows.
3. Comfortable stay overall and easy access to major attractions.
Cons:
1. No clear check-in instructions were provided before arrival. I had to call the owner to find out that check-in was at the office located at 300 Front Street West.
2. The unit number was not provided after booking, and the front desk could not assist because they did not have the information. I had to contact the owner again to obtain the unit details.
3. A security deposit was requested through a separate link only after arrival, although this requirement was not clearly communicated during the booking process.
4. I arrived about an hour before check-in and was informed that early access would cost an additional $39 per hour.
5. Although the room was clean, the sofa cushions, pillows, and some kitchen plates were in poor condition and should have been replaced before guest arrival.
6. No bathroom slippers were provided, toiletries were very basic, and the same liquid soap appeared to be used for both bathing and dishwashing.
7. New cushions and plates were provided the next day after I reported the issues. While I appreciate the response, guests should not have to identify and report such basic problems.
8. There is no luggage storage facility available after checkout, which can be inconvenient for guests with later flights.
9. Several services seemed to involve additional charges while some basic hospitality standards were missing.
Overall, the location is the biggest advantage of this property and the CN Tower view is impressive. However, the check-in process, communication, apartment maintenance, and guest services need improvement to provide a smoother and more professional experience.
My advice to the owner is to improve communication, provide complete check-in information before arrival, maintain the apartment to a higher standard, and focus on preventing issues before guests arrive rather than addressing them after complaints.
訪客用戶
夫妻/情侶出遊 一臥房(帶陽台)
入住於2026年06月
5.0
超讚
評價於:2026年06月22日
The parking, although costing, could not have been more convenient. The location was also outstanding, being so close to the CN-Tower and many restaurants. The unit was great and I'm so glad i requested an upper floor with a balcony as the weather was nice and we sat out there many times, day and night. So nice having two bathrooms and the extra bedroom for extra space. Very well appointed as well. I left to go to the hockey game and realized I had left my key in the room and I was freaked as I didn't know how I'd get back in, as the rental company is not onsite. I got in touch with them and they reminded me that it must be unlocked as the key is need to lock the door from the exterior. Stupid me didn't remember that so disaster averted, although the unit was unlocked. The concierge did go up to make sure it was indeed unlocked and untouched to their eyes. Overall, would love to come back and stay there again, totally satisfied. Thanks again for your assistance with the key debacle..MSP
訪客用戶
夫妻/情侶出遊 一臥房
入住於2026年06月
4.7
很棒
評價於:2026年06月15日
Emplacement parfait pour qq jours, Loft PH18, Vue citadine et sur l'eau Commodités complètes dans ce loft. Dépanneur, laboratoire, restos tous genres, à proximité. Attraits touristiques a qq pas, et harbourfront tout près. Beaucoup d'échanges virtuels pour compléter réservation, faut surveiller et donner suite aux nombreux messages mais une fois complétées, les infos très bien expliquées dans notre portail personnel.
訪客用戶
家庭出遊 一臥房
入住於2026年05月
1.7
評價於:2026年05月11日
There was a bug in the bed not enough towels and the picture was nothing like the description. It also was not in the CN tower like they portray it and the directions to get into the place were awful not easy at all. The hotel offered nothing with the bug in the bed even after reaching out to them. They then tried to say the issue was resolved when it wasn’t.
訪客用戶
商務出差
精品三室一廳套房
入住於2026年04月
訪客用戶
夫妻/情侶出遊
一臥房
入住於2026年01月
訪客用戶
家庭出遊
一臥房
入住於2026年06月
訪客用戶
商務出差
入住於2025年06月
匿名用戶
家庭出遊
入住於2025年10月
訪客用戶
其他
入住於2024年01月
訪客用戶
獨自出遊
一臥房(帶陽台)
入住於2026年05月
訪客用戶
夫妻/情侶出遊
一臥房(帶陽台)
入住於2026年06月
訪客用戶
夫妻/情侶出遊
一臥房
入住於2026年06月
訪客用戶
家庭出遊
一臥房
入住於2026年05月
訪客用戶
商務出差 精品三室一廳套房
入住於2026年04月
訪客用戶
夫妻/情侶出遊 一臥房
入住於2026年01月
訪客用戶
家庭出遊 一臥房
入住於2026年06月
訪客用戶
商務出差
入住於2025年06月
匿名用戶
家庭出遊
入住於2025年10月
訪客用戶
其他
入住於2024年01月
訪客用戶
獨自出遊 一臥房(帶陽台)
入住於2026年05月
訪客用戶
夫妻/情侶出遊 一臥房(帶陽台)
入住於2026年06月
訪客用戶
夫妻/情侶出遊 一臥房
入住於2026年06月
訪客用戶
家庭出遊 一臥房
入住於2026年05月