費爾蒙特皇家約克酒店 (Fairmont Royal York Hotel)

酒店的位置是獨一無二的， 方便， 尤其需要搭乘火車的人， 還有去機場的火車。 酒店是老牌豪華酒店， 上千個房間， 衞生大體還可以。 房間的洗髮是Le Labo Rose 31， 但我房間的護髮素正好沒有了。 第二天和前來查房的客房組長反應， 她也認真記下， 説一定加上， 結果晚上還是沒有。 另外， 第三天退房時行李要存到負一樓， 提上提下很不方便。 酒店的電梯也是努力也顯得高級些， 需要學習適應。 正好趕上大堂某位置裝修， 早餐伴著震耳欲聾的電鑽聲， 當然是臨時的。

房間比較迷你，但也足夠攤開兩個大行李箱 酒店歷史悠久，洗浴等設施應該翻新過，沒有很破舊的感覺，但水很小。 床品舒適 樓層有取冰的屋子，負一樓連結的地下有LCBO，適合酒鬼 過紀念日，reception姐姐給了個能看CN tower的房間，好評，checkin送的巧克力也很好吃 地下A層能直接連通CN tower，地理位置沒得説 有機會會再入住

很不錯的酒店，就是進門一大堆高台階，明擺著你要用人搬行李，給小費

酒店地理位置優越，出行方便。房間雖不大，但處處體現高奢。

很好酒店，位置也很好👍

電梯操作系統第一次去難懂。 房間給的浴巾還是有一些汙漬。停車是可以自己停 不過他會默認幫你停。那樣是75塊一天 如果事先知道就不會讓他幫我停

多倫多費爾蒙皇家約克酒店復古典雅充滿歷史底蘊，地段優越交通便捷，裝潢精緻復古，服務沉穩細緻，老牌五星氛圍感拉滿，整體入住格調十足。

地理位置好，交通方便，離開會地點很近，附近有車展，商場餐廳，離其他酒店也很近，跑步十分鐘左右可以到達多倫多大學

Totally disappointed. We were visiting my son in Toronto. I stayed with my son. My sister and her friend stayed at Royal York mainly for the location and history. I seldom travel in North America because hotels are just too expensive. I favoured Asia much more. We had lunch at the restaurant. There were 5 of us. Services were very slow. One of us ordered steak and eggs for lunch. Steak came with no eggs. The server brought eggs later with no apology. We ordered coffee. Coffee came with no cream and sugar. Oh well. The final night of our stay i had dinner with 2 of my old friends and we went back to lobby bar to meet my sister for a drink. We were seated and there was no server to be seen. When we raised our concern to the manager Karen, she promptly asked us to leave even though we told her we were hotel guests. She intended to embarrass me in front of my friends. It was a first time I got kicked out of bar without even drinking. So we moved across the street to a nice local bar. We were seated and served a bottle of wine at half of the price. I would like to have Fairmont to provide a response from Karen for the reason for kicking us out. So our destination was Montreal and we chose Queen Elizabeth Fairmont. We learnt from Royal York. We avoided the food and beverage at the hotel. I am a seasoned traveler and a Diamond member at 訂房網站. This is probably the worst experience I have had in last 10 years of travelling worldwide. I will definitely avoid Fairmont from now on.

The hotel was a glamorous stay right in the heart of Toronto. There’s a feeling of old luxury in the rooms and the lobby. The room had been renovated recently but they’re much smaller than newer hotels and only just fits a couple and luggage. The amenities were good, and we used the small sauna and steam room. Everything about the hotel was great despite being so compact. The toiletries provided were by Le Labo, but the scent is very strong and can be overpowering for some if you don’t bring your own.