My experience at this hotel was extremely disappointing. Check-in was delayed by nearly four hours, and communication with the hotel staff was highly inefficient. No prior notification was provided before the normal check-in time, which disrupted my travel plans. The hotel showed no proactive effort to resolve the issue or communicate effectively. The service was truly unacceptable. Even after check-out, there was no follow-up action. Instead, the responsibility for seeking compensation was shifted to me, requiring me to negotiate through a third-party platform. This reflects a severe lack of professionalism and human consideration, which is the last thing any traveler wants when visiting a new city.
Einfach toll, perfekte Lage , sauber alles perfekt
訪客用戶
家庭出遊
甄選公寓,多張床
入住於2025年07月
4.5
很好
評價於:2025年07月28日
就在CN Tower對面,可步行到達
訪客用戶
好友出遊
入住於2024年11月
4.5
很好
評價於:2024年12月07日
Location was perfect. Some little quirks in the room, and front desk not very pleasant or helpful.
匿名用戶
商務出差
入住於2023年10月
3.5
評價於:2023年10月29日
設施好 地理位置方便 類近旺街 附近餐廳多 推薦
匿名用戶
好友出遊
入住於2025年02月
3.7
評價於:2025年03月14日
立地がよかった
匿名用戶
家庭出遊
現代明亮一臥室套房(城景)
入住於2026年07月
2.2
評價於:2026年07月09日
I would give 2 star: one for location and second for swimming pool view.
Front desk absolutely unprofessional. Showed them booking confirmation, they gave me a room key. That’s it. No information, no explanation, nothing. And also they gave a room from another building which is different address that I booked.
I booked via 訂房網站.com Modern Bright 1Br Suite | City Views.
But I got tiny studio, NOT 1 bedroom suite. If you put L-shape sliding doors around your bed, the studio won’t become 1bedroom. That’s the scam!
I payed for one bedroom suite and got a tiny studio
WiFi didn’t work at all. Unplugged and plugged it back in. Restart router. Nothing worked. Contacted costumer service and they said will send representative on the date of check out day))
There is no mirror in the room. Understand, there’s no space)
Just one hanger in bathroom for 4 towels and your clothes
The shelves for toiletries are broken and all of them located on the floor.
Check in and out times are very strict and they charge you for late check out $50 for every 30 mins))) early check in is also available for $40.
That’s their policy!
Never had such an experience before. I’ve been visiting 18 countries btw)
匿名用戶
商務出差
大床房,禁菸(Bright Downtown Toronto 1Br W/ Sofa Bed - Sleeps 2)
入住於2026年07月
1.7
評價於:2026年07月21日
This serviced apartment is very bad.
It was a super hot day in Toronto, but the air conditioner in the room did not work. I reported this to the manager via email multiple times, and though he indicated he would escalate the issue to get it resolved, it never was by the time I checked out the next day. Imagine such a hot day without AC in the room.
On top of that, the stove did not work either, and it is not even intuitive how to make it work.
You will be paying the price of a high-end service apartment but getting a very lousy, broken place. This is a blacklisted hotel that I would never want to stay in again. I highly recommend that you do not book this place.
My experience at this hotel was extremely disappointing. Check-in was delayed by nearly four hours, and communication with the hotel staff was highly inefficient. No prior notification was provided before the normal check-in time, which disrupted my travel plans. The hotel showed no proactive effort to resolve the issue or communicate effectively. The service was truly unacceptable. Even after check-out, there was no follow-up action. Instead, the responsibility for seeking compensation was shifted to me, requiring me to negotiate through a third-party platform. This reflects a severe lack of professionalism and human consideration, which is the last thing any traveler wants when visiting a new city.
Einfach toll, perfekte Lage , sauber alles perfekt
訪客用戶
家庭出遊 甄選公寓,多張床
入住於2025年07月
4.5
很好
評價於:2025年07月28日
就在CN Tower對面,可步行到達
訪客用戶
好友出遊
入住於2024年11月
4.5
很好
評價於:2024年12月07日
Location was perfect. Some little quirks in the room, and front desk not very pleasant or helpful.
匿名用戶
商務出差
入住於2023年10月
3.5
評價於:2023年10月29日
設施好 地理位置方便 類近旺街 附近餐廳多 推薦
匿名用戶
好友出遊
入住於2025年02月
3.7
評價於:2025年03月14日
立地がよかった
匿名用戶
家庭出遊 現代明亮一臥室套房(城景)
入住於2026年07月
2.2
評價於:2026年07月09日
I would give 2 star: one for location and second for swimming pool view.
Front desk absolutely unprofessional. Showed them booking confirmation, they gave me a room key. That’s it. No information, no explanation, nothing. And also they gave a room from another building which is different address that I booked.
I booked via 訂房網站.com Modern Bright 1Br Suite | City Views.
But I got tiny studio, NOT 1 bedroom suite. If you put L-shape sliding doors around your bed, the studio won’t become 1bedroom. That’s the scam!
I payed for one bedroom suite and got a tiny studio
WiFi didn’t work at all. Unplugged and plugged it back in. Restart router. Nothing worked. Contacted costumer service and they said will send representative on the date of check out day))
There is no mirror in the room. Understand, there’s no space)
Just one hanger in bathroom for 4 towels and your clothes
The shelves for toiletries are broken and all of them located on the floor.
Check in and out times are very strict and they charge you for late check out $50 for every 30 mins))) early check in is also available for $40.
That’s their policy!
Never had such an experience before. I’ve been visiting 18 countries btw)
匿名用戶
商務出差 大床房,禁菸(Bright Downtown Toronto 1Br W/ Sofa Bed - Sleeps 2)
入住於2026年07月
1.7
評價於:2026年07月21日
This serviced apartment is very bad.
It was a super hot day in Toronto, but the air conditioner in the room did not work. I reported this to the manager via email multiple times, and though he indicated he would escalate the issue to get it resolved, it never was by the time I checked out the next day. Imagine such a hot day without AC in the room.
On top of that, the stove did not work either, and it is not even intuitive how to make it work.
You will be paying the price of a high-end service apartment but getting a very lousy, broken place. This is a blacklisted hotel that I would never want to stay in again. I highly recommend that you do not book this place.
訪客用戶
家庭出遊
寬敞溫馨一臥室加書房住宿 | 位於市中心多倫多
入住於2026年08月
匿名用戶
家庭出遊
入住於2025年09月
訪客用戶
家庭出遊
入住於2024年08月
訪客用戶
夫妻/情侶出遊
入住於2025年05月
訪客用戶
家庭出遊
甄選公寓,多張床
入住於2025年07月
訪客用戶
好友出遊
入住於2024年11月
匿名用戶
商務出差
入住於2023年10月
匿名用戶
好友出遊
入住於2025年02月
匿名用戶
家庭出遊
現代明亮一臥室套房(城景)
入住於2026年07月
匿名用戶
商務出差
大床房,禁菸(Bright Downtown Toronto 1Br W/ Sofa Bed - Sleeps 2)
入住於2026年07月
訪客用戶
家庭出遊 寬敞溫馨一臥室加書房住宿 | 位於市中心多倫多
入住於2026年08月
匿名用戶
家庭出遊
入住於2025年09月
訪客用戶
家庭出遊
入住於2024年08月
訪客用戶
夫妻/情侶出遊
入住於2025年05月
訪客用戶
家庭出遊 甄選公寓,多張床
入住於2025年07月
訪客用戶
好友出遊
入住於2024年11月
匿名用戶
商務出差
入住於2023年10月
匿名用戶
好友出遊
入住於2025年02月
匿名用戶
家庭出遊 現代明亮一臥室套房(城景)
入住於2026年07月
匿名用戶
商務出差 大床房,禁菸(Bright Downtown Toronto 1Br W/ Sofa Bed - Sleeps 2)
入住於2026年07月