I don't recommend this hotel to anyone because I classify it as only one star.
Despite that, the employee Roula is very bad, her treatment and exploitation, extended my reservation. She said that she must change the room, I agreed, and this was at 10 am. She said your bags were here, and the check in at 3 o'clock. I said, "Why is this, give me the room from now She said. No, and after an argument, she said staying in your room with an increase of 45, I agreed, and I said why don't you say this from the beginning?
The day after that, I refused to send someone to open the car garage to get my car out
She refused to take the bags out of the room under the pretext that there were no workers
And by coincidence, a good man named Michael asked him who you were, he said iam manager.
Michael is a good man and he helped me, thank you
CARLOS ANDRÉS MARTÍNEZ CRISTANCHO
夫妻/情侶出遊
三人間
入住於2024年07月
5.0
超讚
評價於:2024年10月03日
Beautiful hotel in the old city of Toledo. We spend a relaxed weekend in the hotel and explore Toledo and surroundings.
訪客用戶
家庭出遊
入住於2024年03月
4.2
很好
評價於:2024年04月04日
El hotel no está muy bien ubicado, no tiene estacionamiento propio y es muy difícil estacionarse cerca. El hotel esta bonito y tiene todo lo necesario para un estancia agradable pero si es muy complicado estacionarse cerca.
The hotel is not very well located, it does not have its own parking lot and it is very difficult to park nearby. The hotel is beautiful and has everything you need for a pleasant stay but it is very difficult to park nearby.
I don't recommend this hotel to anyone because I classify it as only one star.
Despite that, the employee Roula is very bad, her treatment and exploitation, extended my reservation. She said that she must change the room, I agreed, and this was at 10 am. She said your bags were here, and the check in at 3 o'clock. I said, "Why is this, give me the room from now She said. No, and after an argument, she said staying in your room with an increase of 45, I agreed, and I said why don't you say this from the beginning?
The day after that, I refused to send someone to open the car garage to get my car out
She refused to take the bags out of the room under the pretext that there were no workers
And by coincidence, a good man named Michael asked him who you were, he said iam manager.
Michael is a good man and he helped me, thank you
CARLOS ANDRÉS MARTÍNEZ CRISTANCHO
夫妻/情侶出遊 三人間
入住於2024年07月
5.0
超讚
評價於:2024年10月03日
Beautiful hotel in the old city of Toledo. We spend a relaxed weekend in the hotel and explore Toledo and surroundings.
訪客用戶
家庭出遊
入住於2024年03月
4.2
很好
評價於:2024年04月04日
El hotel no está muy bien ubicado, no tiene estacionamiento propio y es muy difícil estacionarse cerca. El hotel esta bonito y tiene todo lo necesario para un estancia agradable pero si es muy complicado estacionarse cerca.
The hotel is not very well located, it does not have its own parking lot and it is very difficult to park nearby. The hotel is beautiful and has everything you need for a pleasant stay but it is very difficult to park nearby.
訪客用戶
夫妻/情侶出遊
入住於2024年10月
yorkw
與好友旅遊
入住於2023年04月
Fahad
夫妻/情侶出遊
入住於2024年10月
CARLOS ANDRÉS MARTÍNEZ CRISTANCHO
夫妻/情侶出遊
三人間
入住於2024年07月
訪客用戶
家庭出遊
入住於2024年03月
TOSHIYUKI
夫妻/情侶出遊
入住於2023年05月
訪客用戶
夫妻/情侶出遊
入住於2024年10月
yorkw
與好友旅遊
入住於2023年04月
Fahad
夫妻/情侶出遊
入住於2024年10月
CARLOS ANDRÉS MARTÍNEZ CRISTANCHO
夫妻/情侶出遊 三人間
入住於2024年07月
訪客用戶
家庭出遊
入住於2024年03月
TOSHIYUKI
夫妻/情侶出遊
入住於2023年05月