The hotel is very overpriced for an old facility. We booked an oceanview room but the windows are blocked with bars and can barely be opened. Our room on the second floor could barely see the ocean. Furniture and decoration scream OLD.
Most front desk workers are not Japanese. They claim to have an "international crew" but the problem is they don't know much about Japan. When we asked the doorman about taking trains, he didn't have a crew because he just got to Japan from another Asian country. On the other hand, the restaurants only have Japanese workers and no one speaks English. We booked an 8-course dinner. The chef was going around to explain the dishes to guests but just left us when he found out we don't speak Japanese. The menu is in Japanese only.
This hotel also charged us at 135:1 foreign exchange rate while all other hotels charged 142-144:1 JPY-USD. It's not a foreigner friendly hotel and way overpriced for what it is.
The hotel is very overpriced for an old facility. We booked an oceanview room but the windows are blocked with bars and can barely be opened. Our room on the second floor could barely see the ocean. Furniture and decoration scream OLD.
Most front desk workers are not Japanese. They claim to have an "international crew" but the problem is they don't know much about Japan. When we asked the doorman about taking trains, he didn't have a crew because he just got to Japan from another Asian country. On the other hand, the restaurants only have Japanese workers and no one speaks English. We booked an 8-course dinner. The chef was going around to explain the dishes to guests but just left us when he found out we don't speak Japanese. The menu is in Japanese only.
This hotel also charged us at 135:1 foreign exchange rate while all other hotels charged 142-144:1 JPY-USD. It's not a foreigner friendly hotel and way overpriced for what it is.
qiangba
好友出遊
南館基拉拉日式房
入住於2025年10月
訪客用戶
家庭出遊
日式海景房(南翼)
入住於2025年07月
Mini1222
夫妻/情侶出遊
南翼海景榻榻米房
入住於2025年04月
Sundunbu
好友出遊
日式海景房(南翼)
入住於2025年04月
Smilexiaojiebuaipashan
家庭出遊
南翼海景榻榻米房
入住於2025年02月
HuuuX
家庭出遊
南館魚魚夢豪華和洋式房
入住於2025年05月
訪客用戶
夫妻/情侶出遊
南館基拉拉無障礙洋式三人房
入住於2025年05月
320831****
家庭出遊
日式海景房(南翼)
入住於2025年10月
訪客用戶
好友出遊
飯店隨機安排房型
入住於2025年03月
smart_cat
夫妻/情侶出遊
南翼海景榻榻米房
入住於2024年09月
qiangba
好友出遊 南館基拉拉日式房
入住於2025年10月
訪客用戶
家庭出遊 日式海景房(南翼)
入住於2025年07月
Mini1222
夫妻/情侶出遊 南翼海景榻榻米房
入住於2025年04月
Sundunbu
好友出遊 日式海景房(南翼)
入住於2025年04月
Smilexiaojiebuaipashan
家庭出遊 南翼海景榻榻米房
入住於2025年02月
HuuuX
家庭出遊 南館魚魚夢豪華和洋式房
入住於2025年05月
訪客用戶
夫妻/情侶出遊 南館基拉拉無障礙洋式三人房
入住於2025年05月
320831****
家庭出遊 日式海景房(南翼)
入住於2025年10月
訪客用戶
好友出遊 飯店隨機安排房型
入住於2025年03月
smart_cat
夫妻/情侶出遊 南翼海景榻榻米房
入住於2024年09月