千萬不要住這家喜來登,踩了個大雷!隔音特別差,隔壁印度人打個嗝都聽的一清二楚!房間地毯特別臟,空調噪音巨大,根本沒法睡覺,房間很老很舊,連個四星都算不上,就別提五星了。前面客人定的早上7點的鬧鐘,打掃衞生的不給關掉,直接把人吵醒!餐廳特別臟,吃早餐像要飯的打仗一樣!空調噪音大的問題,前台不給換房,説找人修,等了幾個小時來了個工作人員説修不了。找訂房網站解決問題,訂房網站很負責,給酒店打電話一直不接!我去前台跟酒店交涉,酒店前台有個男的,一直在説no china,china app no good,這個男的叫civiko,是個種族歧視者,歧視中國人比較嚴重。訂房網站給酒店打電話,他就一直不讓他的前台同事接電話!特別的噁心!來格魯吉亞旅遊了8天,説實話真心不推薦,能別來就別來了,換個地方玩!如果非來不可的話,也別住這家喜來登花園。特別差!
The hotel itself and its amenities are nice. The swimming pools (indoor and outdoor) look pretty good and the lobby is very clean and stylish. The bar at the swimming pool and on the first floor is pretty nice, cocktails were amazing although little pricey.
However, the service was questionable. First of all, the restaurant on the first floor: waiting time for food - 1h(!), we had to go for lunch to nearby hotel (shoutout to Golden Tulip rooftop restaurant). Secondly, the staff forgot to put mini kits in our room (soap/lotion/razors/cotton pads/shower caps/etc). Thirdly, we went to the pool at 9:30am, there weren’t enough pool towels for 6 people. And lastly the room service was outrageously slow at night. Nobody picked the phone for 15 min. straight, we had to call the reception and guest service. After they took our order, it was another 45-50 minutes before our food came (it wasn’t much just tea and some cheese pie).
Overall, the hotel is ok, but service needs improving. I visited a few Marriott hotels (participant of Marriott Bonvoy program), this one looks like Sheraton, but doesn’t feel like it.
訪客用戶
夫妻/情侶出遊
豪華雙床房
入住於2025年06月
1.0
評價於:2025年06月17日
Iam giving this 1 star as hotel did not have room service today. Went to bed hungry. Horrible excuse for hotel reason due to computer outage. Apparently hotel can’t take orders by hand as it’s against policy. Who knew computer system affects the chefs hands and ability to cook as well!
訪客用戶
夫妻/情侶出遊
豪華大床房
入住於2025年09月
4.7
很棒
評價於:2025年10月03日
В целом очень хороший отель. В нашем номере были какие то следы на полу и дверях то ли грязи, то ли механического воздействия. Но это единственное, что смутило. В остальном хороший матрас, удобные подушки, рабочая сантехника, комфортный номер. Очень понравился spa центр: хамам, сауна, бассейн, джакузи - ходили каждый вечер. Завтраки разнообразные, вкусные. Две женщины на готовке хорошо говорят по-русски и очень вкусно делали яичницу:) До площади Европы не спеша 15 минут пешком, до площади свободы - 35-40.
located opposite Tbilisi's old town with great sunset views, the Sheraton offers modern rooms with comfortable beds and an incredible pool and spa area, for indoor and outdoor relaxation.
Daxiquefei
夫妻/情侶出遊 豪華雙床房
入住於2025年08月
0.5
評價於:2025年08月21日
千萬不要住這家喜來登,踩了個大雷!隔音特別差,隔壁印度人打個嗝都聽的一清二楚!房間地毯特別臟,空調噪音巨大,根本沒法睡覺,房間很老很舊,連個四星都算不上,就別提五星了。前面客人定的早上7點的鬧鐘,打掃衞生的不給關掉,直接把人吵醒!餐廳特別臟,吃早餐像要飯的打仗一樣!空調噪音大的問題,前台不給換房,説找人修,等了幾個小時來了個工作人員説修不了。找訂房網站解決問題,訂房網站很負責,給酒店打電話一直不接!我去前台跟酒店交涉,酒店前台有個男的,一直在説no china,china app no good,這個男的叫civiko,是個種族歧視者,歧視中國人比較嚴重。訂房網站給酒店打電話,他就一直不讓他的前台同事接電話!特別的噁心!來格魯吉亞旅遊了8天,説實話真心不推薦,能別來就別來了,換個地方玩!如果非來不可的話,也別住這家喜來登花園。特別差!
The hotel itself and its amenities are nice. The swimming pools (indoor and outdoor) look pretty good and the lobby is very clean and stylish. The bar at the swimming pool and on the first floor is pretty nice, cocktails were amazing although little pricey.
However, the service was questionable. First of all, the restaurant on the first floor: waiting time for food - 1h(!), we had to go for lunch to nearby hotel (shoutout to Golden Tulip rooftop restaurant). Secondly, the staff forgot to put mini kits in our room (soap/lotion/razors/cotton pads/shower caps/etc). Thirdly, we went to the pool at 9:30am, there weren’t enough pool towels for 6 people. And lastly the room service was outrageously slow at night. Nobody picked the phone for 15 min. straight, we had to call the reception and guest service. After they took our order, it was another 45-50 minutes before our food came (it wasn’t much just tea and some cheese pie).
Overall, the hotel is ok, but service needs improving. I visited a few Marriott hotels (participant of Marriott Bonvoy program), this one looks like Sheraton, but doesn’t feel like it.
訪客用戶
夫妻/情侶出遊 豪華雙床房
入住於2025年06月
1.0
評價於:2025年06月17日
Iam giving this 1 star as hotel did not have room service today. Went to bed hungry. Horrible excuse for hotel reason due to computer outage. Apparently hotel can’t take orders by hand as it’s against policy. Who knew computer system affects the chefs hands and ability to cook as well!
訪客用戶
夫妻/情侶出遊 豪華大床房
入住於2025年09月
4.7
很棒
評價於:2025年10月03日
В целом очень хороший отель. В нашем номере были какие то следы на полу и дверях то ли грязи, то ли механического воздействия. Но это единственное, что смутило. В остальном хороший матрас, удобные подушки, рабочая сантехника, комфортный номер. Очень понравился spa центр: хамам, сауна, бассейн, джакузи - ходили каждый вечер. Завтраки разнообразные, вкусные. Две женщины на готовке хорошо говорят по-русски и очень вкусно делали яичницу:) До площади Европы не спеша 15 минут пешком, до площади свободы - 35-40.
located opposite Tbilisi's old town with great sunset views, the Sheraton offers modern rooms with comfortable beds and an incredible pool and spa area, for indoor and outdoor relaxation.
第比利斯美特馳宮喜來登大酒店
(Sheraton Grand Tbilisi Metechi Palace)附近飯店推薦
Daxiquefei
夫妻/情侶出遊
豪華雙床房
入住於2025年08月
Xiaoai8661
家庭出遊
行政特大床房,1張特大床,備用:梳化床
入住於2025年08月
_wap1382620****
家庭出遊
俱樂部雙床房(帶陽台)
入住於2025年08月
匿名用戶
好友出遊
豪華雙床房(帶陽台)
入住於2025年07月
訪客用戶
夫妻/情侶出遊
豪華雙床房
入住於2025年06月
訪客用戶
夫妻/情侶出遊
豪華大床房
入住於2025年09月
訪客用戶
獨自出遊
豪華大床房
入住於2025年07月
dimitri knaap
獨自出遊
豪華大床房
入住於2025年06月
M270562****
商務出差
豪華大床房
入住於2025年03月
Joe Austria
獨自出遊
豪華大床房
入住於2025年08月
Daxiquefei
夫妻/情侶出遊 豪華雙床房
入住於2025年08月
Xiaoai8661
家庭出遊 行政特大床房,1張特大床,備用:梳化床
入住於2025年08月
_wap1382620****
家庭出遊 俱樂部雙床房(帶陽台)
入住於2025年08月
匿名用戶
好友出遊 豪華雙床房(帶陽台)
入住於2025年07月
訪客用戶
夫妻/情侶出遊 豪華雙床房
入住於2025年06月
訪客用戶
夫妻/情侶出遊 豪華大床房
入住於2025年09月
訪客用戶
獨自出遊 豪華大床房
入住於2025年07月
dimitri knaap
獨自出遊 豪華大床房
入住於2025年06月
M270562****
商務出差 豪華大床房
入住於2025年03月
Joe Austria
獨自出遊 豪華大床房
入住於2025年08月