We were amazed by the level of customer service, amenities provided and the cleanliness. We were so happy there, didn’t need to think of anything - everything needed was provided. And thermal pools are just perfect located just couple of minutes away from the chalet we were staying at. Highly recommend!
직원분들이 정말 친절했어요. 핫풀을 이용하기 정말 좋았고, 한번 입장료를 내면 하루를 계속 이용할 수 있다는 점도 좋았어요.. 타우포호수와도 가깝고 좋았습니다.
訪客用戶
家庭出遊
大型標準小屋房(帶公用浴室)
入住於2025年08月
4.2
很好
評價於:2025年08月19日
Good hotel, next to the spa so you can walk there
訪客用戶
家庭出遊
一室汽車旅館房
入住於2025年07月
5.0
超讚
評價於:2025年07月11日
Perfect accomadation for us , warm and comfortable .
The staff were friendly and accommodating
匿名用戶
夫妻/情侶出遊
小屋房(帶廚房)
入住於2025年03月
3.5
評價於:2025年03月20日
I booked a Cabin with Kitchen, It did not mention, the Shower and toilet are shared.
When I take the option in 訂房網站, The rest of Cabin did mention shared Bathroom and Toilet, Mine did not mention it was shared.
The staff told me to upgrade it to other Carbin with Own bathroom. I said, it should not be a upgrade, it should included. I said : May I talk to the manager? She said, results will be the same.
If it is a shared Bathroom, it should state in decription.
Other than this, everything is fine and good.
訪客用戶
家庭出遊
高級一室房
入住於2025年03月
2.2
評價於:2025年04月01日
Internet was overloaded and non usable at night but there was no one to fix the issue. Dishwasher kept beeping with an error message but no one to help. Room was a bit outdated, and it would've been better if the hot pools admission were included in the superior cabin stays, especially when half of the pools were out of commission for renovations.
The room needs to be updated. Old building & dirty carpet & bed. Need to walk 200 meters to the pool is not acceptable in the cold winter. There’s no car can directly access near the pools. We have to walk a steep driveway up and down to get to the pools. The changing room is liked a public toilet with no changing facilities like lockers. Pools are so dated with rusty pipes showing. Overall not worth it for USD95 a night.
Mrs Dee
家庭出遊 豪華三臥室小木屋
入住於2025年06月
5.0
超讚
評價於:2025年07月02日
We were amazed by the level of customer service, amenities provided and the cleanliness. We were so happy there, didn’t need to think of anything - everything needed was provided. And thermal pools are just perfect located just couple of minutes away from the chalet we were staying at. Highly recommend!
직원분들이 정말 친절했어요. 핫풀을 이용하기 정말 좋았고, 한번 입장료를 내면 하루를 계속 이용할 수 있다는 점도 좋았어요.. 타우포호수와도 가깝고 좋았습니다.
訪客用戶
家庭出遊 大型標準小屋房(帶公用浴室)
入住於2025年08月
4.2
很好
評價於:2025年08月19日
Good hotel, next to the spa so you can walk there
訪客用戶
家庭出遊 一室汽車旅館房
入住於2025年07月
5.0
超讚
評價於:2025年07月11日
Perfect accomadation for us , warm and comfortable .
The staff were friendly and accommodating
匿名用戶
夫妻/情侶出遊 小屋房(帶廚房)
入住於2025年03月
3.5
評價於:2025年03月20日
I booked a Cabin with Kitchen, It did not mention, the Shower and toilet are shared.
When I take the option in 訂房網站, The rest of Cabin did mention shared Bathroom and Toilet, Mine did not mention it was shared.
The staff told me to upgrade it to other Carbin with Own bathroom. I said, it should not be a upgrade, it should included. I said : May I talk to the manager? She said, results will be the same.
If it is a shared Bathroom, it should state in decription.
Other than this, everything is fine and good.
訪客用戶
家庭出遊 高級一室房
入住於2025年03月
2.2
評價於:2025年04月01日
Internet was overloaded and non usable at night but there was no one to fix the issue. Dishwasher kept beeping with an error message but no one to help. Room was a bit outdated, and it would've been better if the hot pools admission were included in the superior cabin stays, especially when half of the pools were out of commission for renovations.
The room needs to be updated. Old building & dirty carpet & bed. Need to walk 200 meters to the pool is not acceptable in the cold winter. There’s no car can directly access near the pools. We have to walk a steep driveway up and down to get to the pools. The changing room is liked a public toilet with no changing facilities like lockers. Pools are so dated with rusty pipes showing. Overall not worth it for USD95 a night.
Mrs Dee
家庭出遊
豪華三臥室小木屋
入住於2025年06月
lemonc****
家庭出遊
兩臥室汽車旅館房
入住於2025年07月
bo****
家庭出遊
小屋房(帶廚房)
入住於2025年07月
訪客用戶
家庭出遊
小屋房(連通浴室)
入住於2025年07月
訪客用戶
家庭出遊
大型標準小屋房(帶公用浴室)
入住於2025年08月
訪客用戶
家庭出遊
一室汽車旅館房
入住於2025年07月
匿名用戶
夫妻/情侶出遊
小屋房(帶廚房)
入住於2025年03月
訪客用戶
家庭出遊
高級一室房
入住於2025年03月
1331167****
好友出遊
兩臥小木屋
入住於2025年02月
訪客用戶
夫妻/情侶出遊
一室汽車旅館房
入住於2025年08月
Mrs Dee
家庭出遊 豪華三臥室小木屋
入住於2025年06月
lemonc****
家庭出遊 兩臥室汽車旅館房
入住於2025年07月
bo****
家庭出遊 小屋房(帶廚房)
入住於2025年07月
訪客用戶
家庭出遊 小屋房(連通浴室)
入住於2025年07月
訪客用戶
家庭出遊 大型標準小屋房(帶公用浴室)
入住於2025年08月
訪客用戶
家庭出遊 一室汽車旅館房
入住於2025年07月
匿名用戶
夫妻/情侶出遊 小屋房(帶廚房)
入住於2025年03月
訪客用戶
家庭出遊 高級一室房
入住於2025年03月
1331167****
好友出遊 兩臥小木屋
入住於2025年02月
訪客用戶
夫妻/情侶出遊 一室汽車旅館房
入住於2025年08月