First of all, I don't know why this hotel has such a high rating.
First, this hotel is not a hotel in the strict sense, and there is no 24-hour front desk (which caused us a lot of inconvenience later)
Second, we booked the most expensive room type in this hotel, but it is very far from the sea and the volcano! It is on the mountain! It is very inconvenient to go to the beach or any check-in point, and it takes a long time to drive a winding mountain road to get there! In our opinion, the sea view and volcano view are completely gimmicks.
Third, there was a sudden power outage at 11 o'clock in the evening. We didn't have time to wash up, and we called the staff on WhatsApp and sent messages for a long time without receiving a reply! It was only after 2 hours, at more than 1 o'clock in the morning, that we received a reply, and it was after the water and electricity were restored to normal. We waited for a long time in vain, and all our electronic devices needed electricity, but unfortunately we spent this night in a very worried and bad mood, which undoubtedly affected the mood of the 訂房網站. Although the hotel can check in early and provide champagne service upon request, I don't think this is what the staff let us recall as a "benefit" on WhatsApp. The power outage and water outage are not your fault, but I think your attitude is not very sincere, just superficial. No matter what you say, you should know it in your heart. To be honest, I didn't see the hotel's symbolic compensation for such a long power outage, because it really affected our mood at the time. But anyway, this hotel is not recommended. If you have a car and you don't have high requirements for sea views and volcano views, if you don't want to go to the beach and can get there quickly, you can book this hotel.
We really enjoyed our stay here during our girls’ 訂房網站. We stayed in the Exclusive and Studio. Both had a kitchenette. The location was perfect, just minutes from the Main Street for shopping (Corso Umberto). Rooms have a great view.
First of all, I don't know why this hotel has such a high rating.
First, this hotel is not a hotel in the strict sense, and there is no 24-hour front desk (which caused us a lot of inconvenience later)
Second, we booked the most expensive room type in this hotel, but it is very far from the sea and the volcano! It is on the mountain! It is very inconvenient to go to the beach or any check-in point, and it takes a long time to drive a winding mountain road to get there! In our opinion, the sea view and volcano view are completely gimmicks.
Third, there was a sudden power outage at 11 o'clock in the evening. We didn't have time to wash up, and we called the staff on WhatsApp and sent messages for a long time without receiving a reply! It was only after 2 hours, at more than 1 o'clock in the morning, that we received a reply, and it was after the water and electricity were restored to normal. We waited for a long time in vain, and all our electronic devices needed electricity, but unfortunately we spent this night in a very worried and bad mood, which undoubtedly affected the mood of the 訂房網站. Although the hotel can check in early and provide champagne service upon request, I don't think this is what the staff let us recall as a "benefit" on WhatsApp. The power outage and water outage are not your fault, but I think your attitude is not very sincere, just superficial. No matter what you say, you should know it in your heart. To be honest, I didn't see the hotel's symbolic compensation for such a long power outage, because it really affected our mood at the time. But anyway, this hotel is not recommended. If you have a car and you don't have high requirements for sea views and volcano views, if you don't want to go to the beach and can get there quickly, you can book this hotel.
We really enjoyed our stay here during our girls’ 訂房網站. We stayed in the Exclusive and Studio. Both had a kitchenette. The location was perfect, just minutes from the Main Street for shopping (Corso Umberto). Rooms have a great view.
M34793****
家庭出遊
帶露台和海景的頂樓公寓
入住於2025年11月
訪客用戶
夫妻/情侶出遊
全景套房, 露台, 海景
入住於2025年11月
M476182****
夫妻/情侶出遊
全景套房, 露台, 海景
入住於2025年06月
kindalei
好友出遊
經典兩臥室公寓
入住於2025年02月
訪客用戶
好友出遊
開間, 1 間臥室, 陽台, 海景
入住於2025年09月
Fanshudoumiao
家庭出遊
開間, 1 間臥室, 陽台, 海景
入住於2025年01月
Novak001
好友出遊
開間, 1 間臥室, 陽台, 海景
入住於2024年11月
1390560****
好友出遊
帶露台和海景的頂樓公寓
入住於2025年01月
M34793****
家庭出遊 帶露台和海景的頂樓公寓
入住於2025年11月
訪客用戶
夫妻/情侶出遊 全景套房, 露台, 海景
入住於2025年11月
M476182****
夫妻/情侶出遊 全景套房, 露台, 海景
入住於2025年06月
kindalei
好友出遊 經典兩臥室公寓
入住於2025年02月
訪客用戶
好友出遊 開間, 1 間臥室, 陽台, 海景
入住於2025年09月
Fanshudoumiao
家庭出遊 開間, 1 間臥室, 陽台, 海景
入住於2025年01月
Novak001
好友出遊 開間, 1 間臥室, 陽台, 海景
入住於2024年11月
1390560****
好友出遊 帶露台和海景的頂樓公寓
入住於2025年01月