來檳城那麼多次,第一次入住這家酒店。我會選擇這家酒店的第一個原因是因為它有私人的停車場,而且是非常多的車位。因為做工的關係,我都是駕著hilux ,後面也放滿了貨物📦住其他酒店停車位有限,有時我們放工遲了,衹能停在其他地方(不受酒店管理的地方)。每晚都要擔驚受怕車不見,貨物不見。這間酒店就沒這個問題啦。car park 也免費🆓
訪客用戶
家庭出遊
尊貴特大床房(帶浴缸)
入住於2025年09月
1.5
評價於:2025年09月23日
Stay: 17–20 Sept 2025 | Jazz Hotel Penang
One of the most disappointing hotel stays I’ve ever had. We came for our wedding anniversary with our 1½-year-old son, but the entire experience was ruined.
• Parking validation is a joke: Park at 7th floor, but must travel down to 1st floor counter from 28th floor just to validate ticket, then back up to the car. Annoying and badly planned.
• Housekeeping = non-existent: No cleaning done in 3 nights. Trash piled up, towels stained, and we were even given a towel with blood stains. When we called for help, it took 30+ minutes to respond.
• Facilities broken: No hot water, bathtub blocked, basin leaking. My toddler had to shower with cold water on the first night. Technician came but walked into the room with shoes on.
• No in-room phone: We had to use our own mobile to call customer service. Ridiculous.
• Free breakfast “compensation”: Offered on the 3rd day but by then our anniversary mood was already destroyed.
This hotel seriously needs to re-evaluate its standards. If you’re expecting comfort, cleanliness, and basic hospitality, I strongly suggest you think twice before booking here.
Nurulhuda H.
夫妻/情侶出遊
豪華特大床房(帶浴缸)
入住於2025年08月
5.0
超讚
評價於:2025年09月01日
Penang's traffic needs some patience. But since we use the grab app everywhere its ok for us. The hotel's location allows u to see a good part of the whole penang island and its near sea view which is beautiful! Recommend to get a sea view room which we did not opt for unfortunately :(
The hotel staff are very welcoming, friendly, provides good service and are accomodating to our needs. A good amount of variety for breakfast and the amenities were great too. There was pool and gym. They have karaoke in house too! We love the decor and vibes of the hotel. Gives off cosy vibes 👍🏽 the room cards were unique as they resemble cassette tapes 😁
來檳城那麼多次,第一次入住這家酒店。我會選擇這家酒店的第一個原因是因為它有私人的停車場,而且是非常多的車位。因為做工的關係,我都是駕著hilux ,後面也放滿了貨物📦住其他酒店停車位有限,有時我們放工遲了,衹能停在其他地方(不受酒店管理的地方)。每晚都要擔驚受怕車不見,貨物不見。這間酒店就沒這個問題啦。car park 也免費🆓
訪客用戶
家庭出遊 尊貴特大床房(帶浴缸)
入住於2025年09月
1.5
評價於:2025年09月23日
Stay: 17–20 Sept 2025 | Jazz Hotel Penang
One of the most disappointing hotel stays I’ve ever had. We came for our wedding anniversary with our 1½-year-old son, but the entire experience was ruined.
• Parking validation is a joke: Park at 7th floor, but must travel down to 1st floor counter from 28th floor just to validate ticket, then back up to the car. Annoying and badly planned.
• Housekeeping = non-existent: No cleaning done in 3 nights. Trash piled up, towels stained, and we were even given a towel with blood stains. When we called for help, it took 30+ minutes to respond.
• Facilities broken: No hot water, bathtub blocked, basin leaking. My toddler had to shower with cold water on the first night. Technician came but walked into the room with shoes on.
• No in-room phone: We had to use our own mobile to call customer service. Ridiculous.
• Free breakfast “compensation”: Offered on the 3rd day but by then our anniversary mood was already destroyed.
This hotel seriously needs to re-evaluate its standards. If you’re expecting comfort, cleanliness, and basic hospitality, I strongly suggest you think twice before booking here.
Nurulhuda H.
夫妻/情侶出遊 豪華特大床房(帶浴缸)
入住於2025年08月
5.0
超讚
評價於:2025年09月01日
Penang's traffic needs some patience. But since we use the grab app everywhere its ok for us. The hotel's location allows u to see a good part of the whole penang island and its near sea view which is beautiful! Recommend to get a sea view room which we did not opt for unfortunately :(
The hotel staff are very welcoming, friendly, provides good service and are accomodating to our needs. A good amount of variety for breakfast and the amenities were great too. There was pool and gym. They have karaoke in house too! We love the decor and vibes of the hotel. Gives off cosy vibes 👍🏽 the room cards were unique as they resemble cassette tapes 😁
Maverick
商務出差
豪華特大床房(帶浴缸)
入住於2026年05月
Terrykwok
好友出遊
豪華特大床房(帶浴缸)
入住於2026年03月
ЯΧ™
夫妻/情侶出遊
豪華特大床房(帶浴缸)
入住於2026年02月
訪客用戶
好友出遊
高級特大床房(帶浴缸)
入住於2026年06月
SEEROOI OOI
好友出遊
豪華特大床房(帶浴缸)
入住於2026年06月
柏林蒼穹下
家庭出遊
豪華雙床房(帶浴缸)
入住於2026年01月
訪客用戶
商務出差
豪華特大床房(帶浴缸)
入住於2025年10月
訪客用戶
家庭出遊
尊貴特大床房(帶浴缸)
入住於2025年09月
Nurulhuda H.
夫妻/情侶出遊
豪華特大床房(帶浴缸)
入住於2025年08月
訪客用戶
家庭出遊
高級特大床房(帶浴缸)
入住於2026年02月
Maverick
商務出差 豪華特大床房(帶浴缸)
入住於2026年05月
Terrykwok
好友出遊 豪華特大床房(帶浴缸)
入住於2026年03月
ЯΧ™
夫妻/情侶出遊 豪華特大床房(帶浴缸)
入住於2026年02月
訪客用戶
好友出遊 高級特大床房(帶浴缸)
入住於2026年06月
SEEROOI OOI
好友出遊 豪華特大床房(帶浴缸)
入住於2026年06月
柏林蒼穹下
家庭出遊 豪華雙床房(帶浴缸)
入住於2026年01月
訪客用戶
商務出差 豪華特大床房(帶浴缸)
入住於2025年10月
訪客用戶
家庭出遊 尊貴特大床房(帶浴缸)
入住於2025年09月
Nurulhuda H.
夫妻/情侶出遊 豪華特大床房(帶浴缸)
入住於2025年08月
訪客用戶
家庭出遊 高級特大床房(帶浴缸)
入住於2026年02月