奧飛驒溫泉鄉鄙之館松乃井 (Matsunoi)

溫泉換衫處加個locker設施較好 & 性價比高~

The quality of meals are not good as compared with many other historic Japanese Onsen Hotels we have stayed. Location not good and no other facilities except with very small onsen for females and males and its ‘ Open Onsen ‘ both do not have good view plus one message chair for the ‘ back ‘ and one message chair for the ‘ feet ‘ but both machines are outdated! Rooms and Onsens are not well managed as you can see from the pictures. Do not know why it received such a good rating review at the 訂房網站 as our experience are terribly poor - 1) l booked 2 rooms ( for 5 adults ) at this hotel in September 2023 for my friends and my family. In Oct 2023 we requested 5 adults to eat together at the same table, it took Trip. com more than 7 days to have Trip. com to advise me the hotel will arrange. Between Nov 28, 2023 and Dec 2, 2023 l emailed this hotel 3 times to provide necessary Bus Timetable to Shin Hotaka Ropeway as well as travelling back to Tayayama Bus Center, they never answered. So l had to assist 訂房網站 Team to refer our request to its Agent but it always took 48 hours to receive Information. Worst experience we have. Therefore do not understand Why it receive such a good rating from the 訂房網站 website ?

Meals are ordinary and not as good as other historic onsen Japanese hotels. l booked 2 rooms in late September 2023. It took more than 7 days to have the ‘ Agents ‘ to get back to me in October that this hotel agreed to arrange us, 5 adults to dine together at a same table. As such l had to speak to Trip. com Team more than 4 times, nearly once every 2 days. This hotel is not managed well and very dated with only onsen separately for females and males plus one message chair for the ‘ back ‘ and one message chair for the ‘ feet ‘ but both machines are historical. There are no other facilities. The onsen are small in size and its outdoor onsen do not have good view. Not very clean as they are not managed well. When l emailed 3 times to this hotel between Nov 28, 2023 and Nov 1, 2023 to seek information about Bus Timetable to Shin Hotaka Ropeway and back to Takayama Bus Center, the hotel never returned my emails. l had to chased Trip. com Team but always it took more than 48 hours to provide me the above said information. The worst experience l ever have so many historic Japanese Onsen Hotels we have stayed. Not recommended to stay.