Location is wonderful, which was the only good thing about our stay.
The room was not clean enough, there was too much dust on the sink and small shelves and even the bed was not clean enough when we entered the room.
I don't know if their cleaning service is outsourced or not, we believed we are framed by the cleaner, they come after we checked out and poured the coffee on the bed for charging more money on my card. I been charged for replacement of the bed cover on the next day we checked out without be noticed any details, even no tax invoice was sent to my email. I needed to call and argued with the hotel, finally I got my money back but it really annoyed and frustrated me. I had a really bad experience with this stay, we didn't even get an apology. we won’t be back anymore.
The room needs an award please , one of the most amazing interior and simple thing like water hotness hand level cleverly design u could adjust it at high precision. 100% Smart Control on a tablet and one full body length resting chair in room and a sofa like seat at shoe changing area . I will never stay anywhere else in Sydney ever again
Huilin Wang
家庭出遊 高級特大床房
入住於2025年12月
4.8
很棒
評價於:2026年01月03日
位置非常好,在City中心地帶的背街,去Hyde park, town hall,Myer都在走路19分鐘之內,因為是背街還很清靜
房間不算大,能攤開箱子但剩餘空間很有限,兩大一小住算合格
前台有個叫Sebastian的小哥態度非常好,還會主動拍照留念(前台有個聖誕樹,上面夾著很多住客的合照) ;但其他前台就沒有很熱情,以及早餐廳的服務人員不太專業(會錯單+收拾桌子時候各種掉東西)
整體來説還是一次非常好的體驗,推薦想住City的選擇這家
Location is wonderful, which was the only good thing about our stay.
The room was not clean enough, there was too much dust on the sink and small shelves and even the bed was not clean enough when we entered the room.
I don't know if their cleaning service is outsourced or not, we believed we are framed by the cleaner, they come after we checked out and poured the coffee on the bed for charging more money on my card. I been charged for replacement of the bed cover on the next day we checked out without be noticed any details, even no tax invoice was sent to my email. I needed to call and argued with the hotel, finally I got my money back but it really annoyed and frustrated me. I had a really bad experience with this stay, we didn't even get an apology. we won’t be back anymore.
The room needs an award please , one of the most amazing interior and simple thing like water hotness hand level cleverly design u could adjust it at high precision. 100% Smart Control on a tablet and one full body length resting chair in room and a sofa like seat at shoe changing area . I will never stay anywhere else in Sydney ever again
雪梨波特豪斯酒店 - 美憬閣酒店
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