Overpriced hotel. Room and bathroom were spacious but dusty. A lot of dust everywhere so I will definitely not recommend this hotel to customers with dust allergy. Refilling tea, coffe bags etc not everyday. Room looks like from last century 50's - about time for the renovation. Great location so I guess the price is only connect to the location.
Next to Light Rail Station Bridge St and few mins walk to Metro Station Wydyard. Kind service and big room for family. Arrive at 9am and they allow early check in after a long haul flight arriving early morning. View is good.
Chiny
夫妻/情侶出遊
豪華特大床房
入住於2024年11月
1.5
評價於:2024年11月30日
While the room was spacious and the location convenient, this hotel was a massive disappointment, especially considering it claims to be a five-star establishment. Having stayed in multiple hotels around Sydney CBD at different price points, this was by far the worst—offering service that wouldn’t even meet the standards of a hostel.
The hallways reeked of an overpowering disinfectant smell, while the room itself was dusty, leaving us sneezing throughout the stay. This level of poor upkeep is unacceptable for a so-called luxury hotel.
The service was equally subpar. When we requested a room change at the front desk, we were told no standard rooms were available, only higher-priced options. Yet, minutes later, we found multiple rooms available online and were able to book and check in immediately. This was an incredibly frustrating experience, made worse by the fact that it happened at midnight.
To top it off, the hotel only provided one bottle of water for two guests, and requesting an extra bottle came with a $6 charge. Such stinginess is shocking for a property claiming to be five-star.
Between the lack of cleanliness, poor service, and misleading claims of luxury, this hotel delivered a worse experience than any budget accommodation we’ve ever stayed in. Avoid it.
Overpriced hotel. Room and bathroom were spacious but dusty. A lot of dust everywhere so I will definitely not recommend this hotel to customers with dust allergy. Refilling tea, coffe bags etc not everyday. Room looks like from last century 50's - about time for the renovation. Great location so I guess the price is only connect to the location.
Next to Light Rail Station Bridge St and few mins walk to Metro Station Wydyard. Kind service and big room for family. Arrive at 9am and they allow early check in after a long haul flight arriving early morning. View is good.
Chiny
夫妻/情侶出遊 豪華特大床房
入住於2024年11月
1.5
評價於:2024年11月30日
While the room was spacious and the location convenient, this hotel was a massive disappointment, especially considering it claims to be a five-star establishment. Having stayed in multiple hotels around Sydney CBD at different price points, this was by far the worst—offering service that wouldn’t even meet the standards of a hostel.
The hallways reeked of an overpowering disinfectant smell, while the room itself was dusty, leaving us sneezing throughout the stay. This level of poor upkeep is unacceptable for a so-called luxury hotel.
The service was equally subpar. When we requested a room change at the front desk, we were told no standard rooms were available, only higher-priced options. Yet, minutes later, we found multiple rooms available online and were able to book and check in immediately. This was an incredibly frustrating experience, made worse by the fact that it happened at midnight.
To top it off, the hotel only provided one bottle of water for two guests, and requesting an extra bottle came with a $6 charge. Such stinginess is shocking for a property claiming to be five-star.
Between the lack of cleanliness, poor service, and misleading claims of luxury, this hotel delivered a worse experience than any budget accommodation we’ve ever stayed in. Avoid it.
王伊麗
獨自出遊
豪華特大床房
入住於2025年10月
訪客用戶
夫妻/情侶出遊
豪華特大床房
入住於2025年09月
訪客用戶
好友出遊
豪華兩雙人床房
入住於2025年09月
訪客用戶
家庭出遊
豪華轉角特大床房
入住於2025年08月
Ericwyc
獨自出遊
豪華特大床房
入住於2025年09月
YanisC
家庭出遊
豪華特大床房
入住於2025年08月
訪客用戶
家庭出遊
吉姆森俱樂部兩雙人床房(可使用俱樂部酒廊)
入住於2025年04月
Chiny
夫妻/情侶出遊
豪華特大床房
入住於2024年11月
micha****
商務出差
豪華塔樓兩雙人床房
入住於2024年11月
Jordan Ocampo
獨自出遊
豪華特大床房
入住於2025年05月
王伊麗
獨自出遊 豪華特大床房
入住於2025年10月
訪客用戶
夫妻/情侶出遊 豪華特大床房
入住於2025年09月
訪客用戶
好友出遊 豪華兩雙人床房
入住於2025年09月
訪客用戶
家庭出遊 豪華轉角特大床房
入住於2025年08月
Ericwyc
獨自出遊 豪華特大床房
入住於2025年09月
YanisC
家庭出遊 豪華特大床房
入住於2025年08月
訪客用戶
家庭出遊 吉姆森俱樂部兩雙人床房(可使用俱樂部酒廊)
入住於2025年04月
Chiny
夫妻/情侶出遊 豪華特大床房
入住於2024年11月
micha****
商務出差 豪華塔樓兩雙人床房
入住於2024年11月
Jordan Ocampo
獨自出遊 豪華特大床房
入住於2025年05月