酒店位置不錯,但是服務很一般!我早上10:00已經到酒店辦理check-in手續及寄存行李。我明白我提早到酒店是有機會未能上房間安頓。因官方的check-in時間是15:00。因此我已經在寄存行李後進行我第一天的行程。直至14:30回酒店查詢是否能夠上房間,前台也是回覆不能,因房間還未準備好。於是我便在大堂等候,但等候期間見到有很多其他客人亦在辦理入住並能成功上房間,他們大多是白人。(不敢想像酒店職員是否歧視亞洲人)。最後我真的要等到15:00才能夠進入房間, 但房間明顯已經提早準備好,只是職員不想讓我提早進入。
The hotel's location is good, but the service is quite average! I arrived at the hotel at 10:00 AM to check in and store my luggage. I understand that arriving early means I might not be able to settle into my room since the official check-in time is 3:00 PM. Therefore, after storing my luggage, I went out to start my first day's itinerary.
When I returned to the hotel at 2:30 PM to inquire about my room, the front desk replied that it was still not ready. I then waited in the lobby, but during that time, I saw many other guests checking in and successfully getting their rooms, most of whom were white. (I can't help but wonder if the hotel staff discriminates against Asians.) In the end, I really had to wait until 3:00 PM to enter my room, but it was clear that the room had already been prepared earlier; the staff just didn't want to let me in before the official time.
酒店位置不錯,但是服務很一般!我早上10:00已經到酒店辦理check-in手續及寄存行李。我明白我提早到酒店是有機會未能上房間安頓。因官方的check-in時間是15:00。因此我已經在寄存行李後進行我第一天的行程。直至14:30回酒店查詢是否能夠上房間,前台也是回覆不能,因房間還未準備好。於是我便在大堂等候,但等候期間見到有很多其他客人亦在辦理入住並能成功上房間,他們大多是白人。(不敢想像酒店職員是否歧視亞洲人)。最後我真的要等到15:00才能夠進入房間, 但房間明顯已經提早準備好,只是職員不想讓我提早進入。
The hotel's location is good, but the service is quite average! I arrived at the hotel at 10:00 AM to check in and store my luggage. I understand that arriving early means I might not be able to settle into my room since the official check-in time is 3:00 PM. Therefore, after storing my luggage, I went out to start my first day's itinerary.
When I returned to the hotel at 2:30 PM to inquire about my room, the front desk replied that it was still not ready. I then waited in the lobby, but during that time, I saw many other guests checking in and successfully getting their rooms, most of whom were white. (I can't help but wonder if the hotel staff discriminates against Asians.) In the end, I really had to wait until 3:00 PM to enter my room, but it was clear that the room had already been prepared earlier; the staff just didn't want to let me in before the official time.
stephen427
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