How to even start… We booked a “lake view” room, but was told there are construction going on so no more lake view. Matter of fact is, that “lake” direction faces the high speed rail train track even when not having construction. We felt if there were any changes to the hotel living condition, there should be proper communication to the potential guests. Front desk took a long time to even find our booking. We were “upgraded” to a “quiet” corner room (facing the main street leading to the train station) that stinks of cigarette smoke smell. Even towels in the room have cigarette stench. Do not be fooled by the 5 star reviews, we were curious to look through the reviews again since the experience is the worst of our current China 訂房網站. Apparently, the hotel will “ask” (someone used the word forced) the check-out guest to leave 5 star reviews. Save yourself the unhappiness and choose another hotel.
And we have a ‘unplug fridge “ in the room !? Seriously?! This is called “ungraded room”?!
Felt short changed and felt hotel is not very honest .
Will avoid this hotel at all cost !
Hotel is located 5mins walk away from railway station. But the area is very dark after 11pm, no restaurants nearby for supper, and the hotel lobby will also off all its lights at certain timing, making it more dark. Toilet door is faulty, we can't close the door. Only thing good is got full body mirror
How to even start… We booked a “lake view” room, but was told there are construction going on so no more lake view. Matter of fact is, that “lake” direction faces the high speed rail train track even when not having construction. We felt if there were any changes to the hotel living condition, there should be proper communication to the potential guests. Front desk took a long time to even find our booking. We were “upgraded” to a “quiet” corner room (facing the main street leading to the train station) that stinks of cigarette smoke smell. Even towels in the room have cigarette stench. Do not be fooled by the 5 star reviews, we were curious to look through the reviews again since the experience is the worst of our current China 訂房網站. Apparently, the hotel will “ask” (someone used the word forced) the check-out guest to leave 5 star reviews. Save yourself the unhappiness and choose another hotel.
And we have a ‘unplug fridge “ in the room !? Seriously?! This is called “ungraded room”?!
Felt short changed and felt hotel is not very honest .
Will avoid this hotel at all cost !
Hotel is located 5mins walk away from railway station. But the area is very dark after 11pm, no restaurants nearby for supper, and the hotel lobby will also off all its lights at certain timing, making it more dark. Toilet door is faulty, we can't close the door. Only thing good is got full body mirror
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