Lavish and beautifully decorated hotel with staff that provide a level of service that you will not get at any other hotel.
Rooms are spacious and the gym is well equipped. Excellent choice of restaurants with the dinner buffet having a wide selection of flavoursome dishes from around the world.
匿名用戶
商務出差
豪華房
入住於2025年07月
4.2
很好
評價於:2025年07月21日
5 star hotel in the West Surabaya area, very good facilities, quite comfortable rooms, spacious and clean bathrooms. There is a play area for children, the swimming pool area is cool, beautiful and shady.
Shangrila has always been the best hotel from the past, I stayed in deluxe room
Staying at Shangri-La Surabaya was an exceptional experience from start to finish. The service was warm and professional — every staff member went above and beyond to make sure we felt welcome and well taken care of.
The room was spacious, clean, and elegantly furnished with a perfect balance of comfort and luxury. I especially appreciated the plush bedding and thoughtful amenities. The view from the room was also a plus, offering a peaceful cityscape that felt relaxing after a long day.
Breakfast was a highlight — the variety was impressive, from local Indonesian favorites to Western and Asian dishes. The pool area and lush garden surroundings made it easy to forget you were in the middle of a busy city.
Location-wise, it's conveniently close to malls, restaurants, and main roads, yet the hotel itself feels like a serene escape.
Would definitely recommend Shangri-La Surabaya to anyone looking for a five-star experience with genuine hospitality.
Lavish and beautifully decorated hotel with staff that provide a level of service that you will not get at any other hotel.
Rooms are spacious and the gym is well equipped. Excellent choice of restaurants with the dinner buffet having a wide selection of flavoursome dishes from around the world.
匿名用戶
商務出差 豪華房
入住於2025年07月
4.2
很好
評價於:2025年07月21日
5 star hotel in the West Surabaya area, very good facilities, quite comfortable rooms, spacious and clean bathrooms. There is a play area for children, the swimming pool area is cool, beautiful and shady.
Shangrila has always been the best hotel from the past, I stayed in deluxe room
Staying at Shangri-La Surabaya was an exceptional experience from start to finish. The service was warm and professional — every staff member went above and beyond to make sure we felt welcome and well taken care of.
The room was spacious, clean, and elegantly furnished with a perfect balance of comfort and luxury. I especially appreciated the plush bedding and thoughtful amenities. The view from the room was also a plus, offering a peaceful cityscape that felt relaxing after a long day.
Breakfast was a highlight — the variety was impressive, from local Indonesian favorites to Western and Asian dishes. The pool area and lush garden surroundings made it easy to forget you were in the middle of a busy city.
Location-wise, it's conveniently close to malls, restaurants, and main roads, yet the hotel itself feels like a serene escape.
Would definitely recommend Shangri-La Surabaya to anyone looking for a five-star experience with genuine hospitality.
訪客用戶
夫妻/情侶出遊
豪華特大床房 禁菸
入住於2025年09月
匿名用戶
商務出差
豪華房
入住於2025年07月
Lewisliupeng
商務出差
豪華特大床房 禁菸
入住於2025年04月
D17161****
商務出差
豪華特大床房 禁菸
入住於2025年10月
訪客用戶
夫妻/情侶出遊
豪華特大床房 禁菸
入住於2025年08月
Frederiko David Martan
夫妻/情侶出遊
豪華特大床房 禁菸
入住於2025年08月
dogking
家庭出遊
豪華雙床房 禁菸
入住於2024年12月
訪客用戶
商務出差
豪華特大床房 禁菸
入住於2025年09月
Feimatayan520
商務出差
豪華特大床房 禁菸
入住於2024年11月
_WeChat55763****
好友出遊
豪華特大床房 禁菸
入住於2024年12月
訪客用戶
夫妻/情侶出遊 豪華特大床房 禁菸
入住於2025年09月
匿名用戶
商務出差 豪華房
入住於2025年07月
Lewisliupeng
商務出差 豪華特大床房 禁菸
入住於2025年04月
D17161****
商務出差 豪華特大床房 禁菸
入住於2025年10月
訪客用戶
夫妻/情侶出遊 豪華特大床房 禁菸
入住於2025年08月
Frederiko David Martan
夫妻/情侶出遊 豪華特大床房 禁菸
入住於2025年08月
dogking
家庭出遊 豪華雙床房 禁菸
入住於2024年12月
訪客用戶
商務出差 豪華特大床房 禁菸
入住於2025年09月
Feimatayan520
商務出差 豪華特大床房 禁菸
入住於2024年11月
_WeChat55763****
好友出遊 豪華特大床房 禁菸
入住於2024年12月