The stay was a great disappointment. The basic amenities were not maintained properly. It was winter the temperature was below 10 degrees celsius the living room window latch is faulty resulted in slightly ajar and cold wind leaking into the room we tried to close the door between the living room and bed room to prevent the leaking cold winds blowing into the bed room but too bad the door was faulty it could not close. Few other amenities were faulty the living room TV got no signal and the bed room safe is faulty not able to lock. We reported this and asked for a room change unfortunately they told us the room was fully booked they will have someone to fix the faulty amenities for us. But I got to give credit to them, they did remedy the faulty windows latch and door, also fix the TV signal when we are back in the late evening. Well, it's not the guest responsibilities to pre check the basic amenities and the hotel management should have SOP replacement plan for contingency like this and not have a sellout room. For me I would not stay again for sure. Thanks.
The stay was a great disappointment. The basic amenities were not maintained properly. It was winter the temperature was below 10 degrees celsius the living room window latch is faulty resulted in slightly ajar and cold wind leaking into the room we tried to close the door between the living room and bed room to prevent the leaking cold winds blowing into the bed room but too bad the door was faulty it could not close. Few other amenities were faulty the living room TV got no signal and the bed room safe is faulty not able to lock. We reported this and asked for a room change unfortunately they told us the room was fully booked they will have someone to fix the faulty amenities for us. But I got to give credit to them, they did remedy the faulty windows latch and door, also fix the TV signal when we are back in the late evening. Well, it's not the guest responsibilities to pre check the basic amenities and the hotel management should have SOP replacement plan for contingency like this and not have a sellout room. For me I would not stay again for sure. Thanks.
匿名用戶
家庭出遊
兩臥室小型天空公寓 - 無服務
入住於2026年06月
Foshanliaoshen
商務出差
兩臥室精緻公寓
入住於2026年05月
訪客用戶
家庭出遊
兩臥室公寓
入住於2026年05月
serendipityjls
家庭出遊
兩臥室精緻公寓
入住於2026年02月
sryang_sz
商務出差
一臥室公寓
入住於2025年11月
士巴那
家庭出遊
兩臥室行政天空公寓
入住於2025年08月
Baimutushui
家庭出遊
一臥室公寓
入住於2025年07月
匿名用戶
夫妻/情侶出遊
一臥室公寓
入住於2025年08月
Tan-
夫妻/情侶出遊
一臥室公寓
入住於2025年07月
Shuimunanqin
夫妻/情侶出遊
一臥室天空公寓
入住於2025年06月
匿名用戶
家庭出遊 兩臥室小型天空公寓 - 無服務
入住於2026年06月
Foshanliaoshen
商務出差 兩臥室精緻公寓
入住於2026年05月
訪客用戶
家庭出遊 兩臥室公寓
入住於2026年05月
serendipityjls
家庭出遊 兩臥室精緻公寓
入住於2026年02月
sryang_sz
商務出差 一臥室公寓
入住於2025年11月
士巴那
家庭出遊 兩臥室行政天空公寓
入住於2025年08月
Baimutushui
家庭出遊 一臥室公寓
入住於2025年07月
匿名用戶
夫妻/情侶出遊 一臥室公寓
入住於2025年08月
Tan-
夫妻/情侶出遊 一臥室公寓
入住於2025年07月
Shuimunanqin
夫妻/情侶出遊 一臥室天空公寓
入住於2025年06月