Room was dirty light not working in shower. Second room was dirty very dark at night . Staff I dealt with to complain no customer service at all ended up in tears told me would have to leave then backed down and offered me all sorts still didn’t make up for dirty beds would never go back and do not recommend very old and dated
A fantastic hotel that's in a great location and has parking (paid). The service was great and the reception team were top class. Enjoyed using the gym, steam room, pool and sauna too- they were very clean. Will definitely be returning.
匿名用戶
獨自出遊
高級雙人床房帶陽台
入住於2025年07月
4.5
很好
評價於:2025年07月11日
When you walk into this hotel you are welcomed by friendly reception staff in a grand lobby which smells divine. There is iced fruity water and fruit available. I booked a balcony room which was very spacious although a little worn around the edges. The bed was large and comfortable but the pillows were not good and could do with replacing. There was a large TV with multiple channels and tea and coffee facilities. There was a dressing table with poor lighting but decent mirrors, spacious wardrobe and area for dressing and shelf for suitcase. The bathroom was large with toilet and also bidet, a regular sized bath but very small shower. The water didn’t run away too well in the shower tray so I ended up with several inches of water in the tray. There was hand wash and lotion available. The balcony was more like a ledge and was not not wide enough to even have a chair outside but it was very pleasant with the door open and the sun shining through in the evening. It was nice to stand on the ledge and watch the cruise ships come in and out.
The reception staff were very friendly and helpful and upgraded me to free parking for the two days that I stayed which was great. I didn’t eat in the hotel as there are numerous cafes and restaurants in the area. All in all, I enjoyed my stay and would stay again.
We had a wonderful stay this weekend. The facilities exceeded our expectations – everything was well-maintained, clean, and thoughtfully designed to make guests feel comfortable and relaxed. The breakfast buffet was a real highlight, offering a wide variety of delicious options to suit every taste. From fresh fruits and pastries to hot dishes and beverages, everything was beautifully presented and replenished regularly. The staff were also incredibly friendly and attentive, ensuring our experience was seamless from start to finish. Overall, it was a fantastic experience, and we’d happily recommend this hotel to others!
Room was dirty light not working in shower. Second room was dirty very dark at night . Staff I dealt with to complain no customer service at all ended up in tears told me would have to leave then backed down and offered me all sorts still didn’t make up for dirty beds would never go back and do not recommend very old and dated
A fantastic hotel that's in a great location and has parking (paid). The service was great and the reception team were top class. Enjoyed using the gym, steam room, pool and sauna too- they were very clean. Will definitely be returning.
匿名用戶
獨自出遊 高級雙人床房帶陽台
入住於2025年07月
4.5
很好
評價於:2025年07月11日
When you walk into this hotel you are welcomed by friendly reception staff in a grand lobby which smells divine. There is iced fruity water and fruit available. I booked a balcony room which was very spacious although a little worn around the edges. The bed was large and comfortable but the pillows were not good and could do with replacing. There was a large TV with multiple channels and tea and coffee facilities. There was a dressing table with poor lighting but decent mirrors, spacious wardrobe and area for dressing and shelf for suitcase. The bathroom was large with toilet and also bidet, a regular sized bath but very small shower. The water didn’t run away too well in the shower tray so I ended up with several inches of water in the tray. There was hand wash and lotion available. The balcony was more like a ledge and was not not wide enough to even have a chair outside but it was very pleasant with the door open and the sun shining through in the evening. It was nice to stand on the ledge and watch the cruise ships come in and out.
The reception staff were very friendly and helpful and upgraded me to free parking for the two days that I stayed which was great. I didn’t eat in the hotel as there are numerous cafes and restaurants in the area. All in all, I enjoyed my stay and would stay again.
We had a wonderful stay this weekend. The facilities exceeded our expectations – everything was well-maintained, clean, and thoughtfully designed to make guests feel comfortable and relaxed. The breakfast buffet was a real highlight, offering a wide variety of delicious options to suit every taste. From fresh fruits and pastries to hot dishes and beverages, everything was beautifully presented and replenished regularly. The staff were also incredibly friendly and attentive, ensuring our experience was seamless from start to finish. Overall, it was a fantastic experience, and we’d happily recommend this hotel to others!
訪客用戶
商務出差 標準雙床房
入住於2026年06月
4.7
很棒
評價於:2026年06月28日
房間小床窄,典型的老歐洲酒店
南安普敦大港萊昂納多酒店
(Leonardo Royal Southampton Grand Harbour)附近飯店推薦
常見問題
南安普敦大港萊昂納多酒店的入住和退房時間是什麼?
入住時間:16:00以後 退房時間:11:00以前
南安普敦大港萊昂納多酒店是否提供早餐?
飯店提供早餐。
南安普敦大港萊昂納多酒店提供哪些設施及服務?
溫泉,泳池,運動場,健身房,SPA
南安普敦大港萊昂納多酒店附近有什麼熱門景點?
海洋城市博物館(約0.9公里),Mayflower Park(約0.2公里),National Motor Museum, Beaulieu(約9.1公里)
匿名用戶
商務出差
標準特大床房
入住於2026年03月
匿名用戶
獨自出遊
高級雙人床房帶陽台
入住於2025年06月
匿名用戶
家庭出遊
標準特大床房
入住於2025年04月
訪客用戶
家庭出遊
標準特大床房
入住於2025年09月
匿名用戶
夫妻/情侶出遊
標準特大床房
入住於2025年03月
匿名用戶
獨自出遊
高級雙人床房帶陽台
入住於2025年07月
匿名用戶
其他
標準雙人房
入住於2026年05月
匿名用戶
家庭出遊
標準三人房(1大床+1單人床)
入住於2024年10月
訪客用戶
夫妻/情侶出遊
標準特大床房
入住於2025年01月
訪客用戶
商務出差
標準雙床房
入住於2026年06月
匿名用戶
商務出差 標準特大床房
入住於2026年03月
匿名用戶
獨自出遊 高級雙人床房帶陽台
入住於2025年06月
匿名用戶
家庭出遊 標準特大床房
入住於2025年04月
訪客用戶
家庭出遊 標準特大床房
入住於2025年09月
匿名用戶
夫妻/情侶出遊 標準特大床房
入住於2025年03月
匿名用戶
獨自出遊 高級雙人床房帶陽台
入住於2025年07月
匿名用戶
其他 標準雙人房
入住於2026年05月
匿名用戶
家庭出遊 標準三人房(1大床+1單人床)
入住於2024年10月
訪客用戶
夫妻/情侶出遊 標準特大床房
入住於2025年01月
訪客用戶
商務出差 標準雙床房
入住於2026年06月