馬哈巴俱樂部酒店 (MARHABA CLUB)

Good service top

This is a standard all-inclusive hotel in Sousse. It’s a little dated in places but very clean and you can’t go wrong for the price. The staff are very helpful and I love how they include lots of Tunisian dishes at breakfast and dinner. I had a great stay.

It was a two-day all inclusive stay, but I already miss it. Everything was perfect.

Le Chef de réception est le meilleur 😍😍bravo pour le service et son gentillesse

Personnels gentils avec bon emplacement

Lots of families stay here with EasyJet/Jet2 package holidays. Room was clean and the bed was comfy. Service at the buffet wasn't as great as other hotels (e.g. we regularly served drinks for ourselves). Food was ok. Would say it's more of a budget 3* experience.

Emplacement magnifique,

This is the easyJet of hotels. It sucks you in with a seemingly good deal, then takes off every conceivable extra to make up for it. Loads of little annoyances: - zero information in the room or check in about breakfast/dinner times, wifi etc - although the deal says "half board" this does not cover any drink at all, not even water. The waiters came up to me and took water away on several occasions. No water in room, no kettle. They even "accidentally" took a bottle of water I'd bought elsewhere. Pushing for you to buy the all-you-can-drink deal instead. - perhaps related: there were loud and violent fights in the corridors all 3 nights I was there. One night glass in the corridor from a domestic altercation, one night screaming children, one night a guy attacked a girl. I know because the corridors are so echoey that you could hear a mouse fart outside your room. - Nothing in the room. No do not disturb sign, no bag for the laundry, no fridge, no kettle, no hairdryer, AC didn't work. Cleaners came in on day 2, took my pillowcases and bath mat, opened the door to my balcony, and left. Meanwhile there were ***** on the floor. -Staff were unmotivated and patronising. I told reception that the phone in my room was broken and she just looked at me like "and?". I lost an item and staff couldn't even be bothered to look for it in their office. Every time I asked a simple question I got treated like I was clueless and naive, when I'm an experienced solo traveller of over a decade. Pros: the rooms are giant, the pool is nice and the buffet is pretty good. But all the little irritations caused a death of a thousand paper cuts and I was relieved to leave.