Booked this for my parents 25th Anniversary and hotel did amazing!! They were friendly and listened to my requests.
Thank you so much to the staff!! Would definitely recommend! My parents had an amazing time !
Ena B
好友出遊
標準大床房
入住於2024年09月
4.2
很好
評價於:2024年09月12日
Came a long way to stay for couple of days for a wedding. Big reunion w some friends from around the globe.
Pros:
Hotel is at the great location. Lots of food option at Touchwood Mall opposite the hotel. Hotel food are quite reasonable too.
Staffs at the lounge & breakfast are Fantastic. They are friendly and helpful.
Rooms are spacious and bed are comfy.
Cons:
Reception should be better. We were attended by Josh during check in and he is not friendly and helpful when few enquiry asked.
A friend of mine (a couple) was assigned to a room which AC wasn’t working. And when asked for a room changed, he said its not available. He mentioned that it was an ongoing problem and offered them a fan instead. How is that possible they are still selling a dysfunctional room to a guest when they know its an issue! But if they want an upgrade, they can but they have to pay £13!! I think its bizarre!
My friends was stucked to the same room till the end of her stay w a FAN!
Overall I am happy with the stay but i need to rant about the room assignment. Its common sense.
Stayed here as we were attending a wedding at the registry office (opposite). Found the check-in staff to be very friendly and efficient. Only one elevator was functioning during our stay. Had booked a double room but was initially allocated a twin, this issue was resolved immediately and without any fuss. Rooms were small but contained all you needed, however as they all had a connecting door there was an issue with people talking in the next-door room late at night and during the afternoon. Buffet breakfast was pretty standard "luke warm" stuff made worse by a lack of marmalade.
訪客用戶
其他
標準房
入住於2025年02月
5.0
超讚
評價於:2025年02月09日
Good hotel, stayed here several times over the years. Staff are helpful and pleasant and rooms are comfortable. Breakfast was excellent value for money with the buffet arrangement and variety of foods on offer.
Ocean Walter CHIU
夫妻/情侶出遊
標準房
入住於2025年02月
5.0
超讚
評價於:2025年02月18日
Everything is very good, but we found that TV is not working. Please follow up, Thanks.
Booked this for my parents 25th Anniversary and hotel did amazing!! They were friendly and listened to my requests.
Thank you so much to the staff!! Would definitely recommend! My parents had an amazing time !
Ena B
好友出遊 標準大床房
入住於2024年09月
4.2
很好
評價於:2024年09月12日
Came a long way to stay for couple of days for a wedding. Big reunion w some friends from around the globe.
Pros:
Hotel is at the great location. Lots of food option at Touchwood Mall opposite the hotel. Hotel food are quite reasonable too.
Staffs at the lounge & breakfast are Fantastic. They are friendly and helpful.
Rooms are spacious and bed are comfy.
Cons:
Reception should be better. We were attended by Josh during check in and he is not friendly and helpful when few enquiry asked.
A friend of mine (a couple) was assigned to a room which AC wasn’t working. And when asked for a room changed, he said its not available. He mentioned that it was an ongoing problem and offered them a fan instead. How is that possible they are still selling a dysfunctional room to a guest when they know its an issue! But if they want an upgrade, they can but they have to pay £13!! I think its bizarre!
My friends was stucked to the same room till the end of her stay w a FAN!
Overall I am happy with the stay but i need to rant about the room assignment. Its common sense.
Stayed here as we were attending a wedding at the registry office (opposite). Found the check-in staff to be very friendly and efficient. Only one elevator was functioning during our stay. Had booked a double room but was initially allocated a twin, this issue was resolved immediately and without any fuss. Rooms were small but contained all you needed, however as they all had a connecting door there was an issue with people talking in the next-door room late at night and during the afternoon. Buffet breakfast was pretty standard "luke warm" stuff made worse by a lack of marmalade.
訪客用戶
其他 標準房
入住於2025年02月
5.0
超讚
評價於:2025年02月09日
Good hotel, stayed here several times over the years. Staff are helpful and pleasant and rooms are comfortable. Breakfast was excellent value for money with the buffet arrangement and variety of foods on offer.
Ocean Walter CHIU
夫妻/情侶出遊 標準房
入住於2025年02月
5.0
超讚
評價於:2025年02月18日
Everything is very good, but we found that TV is not working. Please follow up, Thanks.
Candyjeffreyethan
家庭出遊
標準房
入住於2024年12月
訪客用戶
夫妻/情侶出遊
標準大床房
入住於2025年09月
Ena B
好友出遊
標準大床房
入住於2024年09月
bigmacdada
家庭出遊
標準房
入住於2024年12月
Matt CQ
好友出遊
標準大床房
入住於2024年08月
訪客用戶
其他
標準房
入住於2025年02月
Ocean Walter CHIU
夫妻/情侶出遊
標準房
入住於2025年02月
訪客用戶
好友出遊
標準房
入住於2025年06月
Huazeleizuiaidelaopo
家庭出遊
甄選房
入住於2025年08月
訪客用戶
家庭出遊
甄選大床房(帶梳化床)
入住於2023年12月
Candyjeffreyethan
家庭出遊 標準房
入住於2024年12月
訪客用戶
夫妻/情侶出遊 標準大床房
入住於2025年09月
Ena B
好友出遊 標準大床房
入住於2024年09月
bigmacdada
家庭出遊 標準房
入住於2024年12月
Matt CQ
好友出遊 標準大床房
入住於2024年08月
訪客用戶
其他 標準房
入住於2025年02月
Ocean Walter CHIU
夫妻/情侶出遊 標準房
入住於2025年02月
訪客用戶
好友出遊 標準房
入住於2025年06月
Huazeleizuiaidelaopo
家庭出遊 甄選房
入住於2025年08月
訪客用戶
家庭出遊 甄選大床房(帶梳化床)
入住於2023年12月