If this villa were maintained properly, I believe it would have been a fantastic stay for us. Unfortunately, that was not the case. Here is a list of the issues we encountered:
Hot water running out: The house quickly ran out of hot water, leaving us without enough for showering, washing dishes, or even washing our faces and brushing our teeth.
Hot spring malfunction: The in-unit hot spring did not work as expected. Even with the temperature set to the maximum, turning up the volume caused the water to turn lukewarm and eventually reach room temperature. When the tap was turned down, only a tiny trickle of very hot water came through. The moment we increased the flow, it mixed down to barely room temperature again. This was especially disappointing since the private onsen was supposed to be the villa's main highlight.
Uncleared trash: The recycling bin for cans still had two empty cans inside, presumably left behind by previous guests.
Odor: The men's restroom had a strong smell of urine.
Bed noise: The bed squeaked every time I moved, even slightly.
Kitchen hygiene and amenities: The kitchenware (rice cooker, microwave, etc.) was outdated, which completely ruined the upscale feel of the villa. On top of that, we found strands of hair inside some of the cabinet drawers. There wasn't an eletrical kettle.
Lighting: The front porch light was not working.
Toilet paper quality: The provided toilet paper was paper-thin, constantly tearing and difficult to use. We had to fold it multiple times just for basic use.
匿名用戶
好友出遊
獨棟別墅
入住於2026年02月
4.2
很好
評價於:2026年02月14日
삿포로역에서 만세이카쿠 호텔까지 송영버스를 1100엔에 예약하여 이용할 수 있었습니다. 호텔 입구에서 숙소까지 걸어서 30분 거리이므로 가능하다면 차나 택시앱을 이용하는 것을 추천합니다. 숙소 내부는 넓고 깔끔했으며(다만 주방도구는 청결에 좀 더 신경써야할듯) 특히 2층의 온천이 커서 친구들과 오기에 좋은 곳이었습니다!
匿名用戶
家庭出遊
獨棟別墅
入住於2026年11月
1.7
評價於:2026年11月05日
The place is old, air condition is not well maintained. Ceiling is full of mold. Floor is sticky as well. Not a well maintained place. Look good in pictures but real house is old. Non responsive on the chat as well.
If this villa were maintained properly, I believe it would have been a fantastic stay for us. Unfortunately, that was not the case. Here is a list of the issues we encountered:
Hot water running out: The house quickly ran out of hot water, leaving us without enough for showering, washing dishes, or even washing our faces and brushing our teeth.
Hot spring malfunction: The in-unit hot spring did not work as expected. Even with the temperature set to the maximum, turning up the volume caused the water to turn lukewarm and eventually reach room temperature. When the tap was turned down, only a tiny trickle of very hot water came through. The moment we increased the flow, it mixed down to barely room temperature again. This was especially disappointing since the private onsen was supposed to be the villa's main highlight.
Uncleared trash: The recycling bin for cans still had two empty cans inside, presumably left behind by previous guests.
Odor: The men's restroom had a strong smell of urine.
Bed noise: The bed squeaked every time I moved, even slightly.
Kitchen hygiene and amenities: The kitchenware (rice cooker, microwave, etc.) was outdated, which completely ruined the upscale feel of the villa. On top of that, we found strands of hair inside some of the cabinet drawers. There wasn't an eletrical kettle.
Lighting: The front porch light was not working.
Toilet paper quality: The provided toilet paper was paper-thin, constantly tearing and difficult to use. We had to fold it multiple times just for basic use.
匿名用戶
好友出遊 獨棟別墅
入住於2026年02月
4.2
很好
評價於:2026年02月14日
삿포로역에서 만세이카쿠 호텔까지 송영버스를 1100엔에 예약하여 이용할 수 있었습니다. 호텔 입구에서 숙소까지 걸어서 30분 거리이므로 가능하다면 차나 택시앱을 이용하는 것을 추천합니다. 숙소 내부는 넓고 깔끔했으며(다만 주방도구는 청결에 좀 더 신경써야할듯) 특히 2층의 온천이 커서 친구들과 오기에 좋은 곳이었습니다!
匿名用戶
家庭出遊 獨棟別墅
入住於2026年11月
1.7
評價於:2026年11月05日
The place is old, air condition is not well maintained. Ceiling is full of mold. Floor is sticky as well. Not a well maintained place. Look good in pictures but real house is old. Non responsive on the chat as well.
訪客用戶
家庭出遊
獨棟別墅
入住於2026年01月
匿名用戶
家庭出遊
獨棟別墅
入住於2025年01月
訪客用戶
家庭出遊
獨棟別墅
入住於2025年12月
匿名用戶
家庭出遊
獨棟別墅
入住於2026年06月
訪客用戶
好友出遊
獨棟別墅
入住於2025年03月
訪客用戶
家庭出遊
獨棟別墅
入住於2026年10月
匿名用戶
好友出遊
獨棟別墅
入住於2026年02月
匿名用戶
家庭出遊
獨棟別墅
入住於2026年11月
訪客用戶
家庭出遊 獨棟別墅
入住於2026年01月
匿名用戶
家庭出遊 獨棟別墅
入住於2025年01月
訪客用戶
家庭出遊 獨棟別墅
入住於2025年12月
匿名用戶
家庭出遊 獨棟別墅
入住於2026年06月
訪客用戶
好友出遊 獨棟別墅
入住於2025年03月
訪客用戶
家庭出遊 獨棟別墅
入住於2026年10月
匿名用戶
好友出遊 獨棟別墅
入住於2026年02月
匿名用戶
家庭出遊 獨棟別墅
入住於2026年11月