I haven’t had such a terrible experience in a long time. This so-called “4-star hotel” barely deserves 2 stars. The place is filthy, poorly maintained, and nothing like what was advertised.
I booked a “deluxe room” that looked more like a rundown motel. There was blood on the blankets, dust everywhere, and overall disgusting conditions. It was impossible to stay another night, so I asked to check out early. What they charge per night is ridiculous for what you actually get. I will never stay here again, and I strongly recommend avoiding this hotel.
Love that the hotel prioritize sustainability and that they employ staff with special needs. The swimming pool is top-notch, with forest surroundings, and they use spring water with minimal chemicals. But the service let me down. The reception staff and the restaurant staff didnt treat us properly like a guest, we were not welcomed properly, no smiles, the indian staff at the restaurant below even shouted at us for not being able to locate the lift, rather giving a direction. The staffs mentioned were all normal staffs. The special needs HK staff were all sweet, no complaint about them.
I haven’t had such a terrible experience in a long time. This so-called “4-star hotel” barely deserves 2 stars. The place is filthy, poorly maintained, and nothing like what was advertised.
I booked a “deluxe room” that looked more like a rundown motel. There was blood on the blankets, dust everywhere, and overall disgusting conditions. It was impossible to stay another night, so I asked to check out early. What they charge per night is ridiculous for what you actually get. I will never stay here again, and I strongly recommend avoiding this hotel.
Love that the hotel prioritize sustainability and that they employ staff with special needs. The swimming pool is top-notch, with forest surroundings, and they use spring water with minimal chemicals. But the service let me down. The reception staff and the restaurant staff didnt treat us properly like a guest, we were not welcomed properly, no smiles, the indian staff at the restaurant below even shouted at us for not being able to locate the lift, rather giving a direction. The staffs mentioned were all normal staffs. The special needs HK staff were all sweet, no complaint about them.
Zhangdanhuang
夫妻/情侶出遊
高級房
入住於2025年10月
DIEGO servin
夫妻/情侶出遊
豪華房
入住於2025年10月
210018****
家庭出遊
高級房
入住於2025年09月
Hongdong🌈
獨自出遊
高級房
入住於2025年09月
M510138****
其他
高級房
入住於2025年09月
Taibaijinxin
家庭出遊
高級房
入住於2025年10月
訪客用戶
好友出遊
三人間
入住於2025年08月
Hein ST
夫妻/情侶出遊
高級房
入住於2025年08月
_cmb439225832055****
家庭出遊
高級房
入住於2025年08月
7792****
家庭出遊
高級房
入住於2025年08月
Zhangdanhuang
夫妻/情侶出遊 高級房
入住於2025年10月
DIEGO servin
夫妻/情侶出遊 豪華房
入住於2025年10月
210018****
家庭出遊 高級房
入住於2025年09月
Hongdong🌈
獨自出遊 高級房
入住於2025年09月
M510138****
其他 高級房
入住於2025年09月
Taibaijinxin
家庭出遊 高級房
入住於2025年10月
訪客用戶
好友出遊 三人間
入住於2025年08月
Hein ST
夫妻/情侶出遊 高級房
入住於2025年08月
_cmb439225832055****
家庭出遊 高級房
入住於2025年08月
7792****
家庭出遊 高級房
入住於2025年08月