新加坡宜必思尚品酒店麥波申店 (Ibis Styles Singapore on Macpherson)

避雷！避雷！避雷！衞生極差！床單被套上有血跡尿跡！投訴到雅高集團客服已經5天了，到現在沒有正式回覆！ 9月23日晚上入住，到房間後發現被套上有疑似尿跡的黃色斑塊，掀開被子後床單有疑似血跡的紅色斑塊，聯繫前台後雖然馬上來更換，服務員也很熱心，但是！帶來的被套上有一塊更大的疑似血跡紅色斑塊！不知道這家酒店使用的布草清洗公司有沒有清洗，也不知道這家酒店有沒有對布草進行檢查，更不理解雅高集團本身對這家酒店有沒有真正的管理和審核？！ 對於這種情況我意識到僅僅在酒店內進行投訴已經不可能有任何看到他們改善的情況了，也許這個問題都不會反饋到管理層，所以我嘗試在網上搜尋這家酒店GM的聯繫方式，但搜了一圈沒有任何訊息，於是衹能給雅高集團發郵件來反饋這個問題了；但讓我很失望的是雅高集團截止目前（2026/09/28）僅僅回覆郵件説收到了我的投訴、已經反饋給酒店進行調查、酒店會直接聯繫我。看來雅高集團的管理團隊並不會直接調查並向我反饋結果了？那好吧，我放棄，絕對不會再考慮入住這家酒店，並且會通過任何我能夠想到的渠道和方式告訴我身邊的朋友不要選擇這家酒店。 説實話，我原本以為這個所謂的ibis styles會相對比其他的ibis，尤其是budget高級一些，比如房間會大一些（這個確實）、設備會新一些（反而更舊、更不好用，比如床頭的插座無法正常固定使用）、服務會好一些（並沒有），但沒想到是我在新加坡住過的最糟糕的ibis酒店。如果沒有記錯，這是我在新加坡住過的第三或第四家ibis酒店，他的價格不是最貴的也不是最便宜的，但他的地理位置是最差的、交通是最不方便的、衞生條件是最糟糕的！如果不是我要拜訪的客戶辦公室在附近，我真的沒有任何理由想到當時要預訂這家酒店。 這家酒店距離最近的地鐵站步行要至少10分鐘，樓下也沒有很方便吃飯或者買東西的地方，衹有隔壁加油站的便利店可以買一些簡單的東西，吃飯需要步行前往附近的食閣或餐館，和其他幾家ibis相比都要不方便。另外住過的三家ibis基本上樓下就有711便利店可以買東西、也有餐廳很方便吃飯，衹有這家是個例外。 上傳的照片分別是更換前後的床單和被罩，這是我出差20多年來第一次看到這種情況的床品。真的不敢相信。 就這樣吧，我不期待酒店會聯繫我，也不期待雅高集團對這個酒店的管理會有任何改善，我能做的就是不再住這個酒店，也不會讓身邊的人住這個酒店。 **STAY AWAY! STAY AWAY! STAY AWAY!** Disgusting hygiene! Blood and urine stains on the sheets! I filed a complaint with Accor Group 5 days ago and still NO official reply! I checked in on the night of 23-Sep. When I got to the room, I found what looked like yellow urine stains on the duvet cover. I pulled back the duvet and there were red stains looking like blood right on the bedsheet! I called the front desk right away. Even though they sent someone over quickly and the staff was friendly, GET THIS: the replacement duvet cover they brought had an EVEN BIGGER red stain on it! I have no idea if their laundry vendor actually washes anything, if the hotel even bothers to inspect their linens, or IF Accor Group GIVES A DAMN ABOUT MANAGING AND AUDITING THIS PROPERTY. At that point, I realized complaining at the hotel level wasn't going to fix a thing. It probably wouldn't even reach management. So I tried Googling for the GM’s contact info, found absolutely nothing and ended up emailing Accor Group directly. But to my utter disappointment, as of today （28-Sep 2026）, Accor has only sent a generic reply saying they received my complaint, passed it to the hotel to investigate, and that the hotel would contact me. So Accor's own management isn't even going to investigate or follow up with me directly? Fine. I give up. I am NEVER staying here again, and I’ll make sure to tell every friend and colleague I know to stay far away from this place through every channel I can think of. To be honest, I thought this ibis Styles would be a step up from regular ibis, especially ibis budget. I expected larger rooms （which it was to be fair）, newer facilities （nope actually older and poorly maintained; for example, the bedside power outlets were loose and barely worked）, and better service. Never expected this to be the worst ibis I’ve ever stayed at in SG. If I remember correctly, this is my 3rd or 4th ibis stay here. The price wasn't the highest nor the lowest, but the location is by far the worst, public transport is super inconvenient, and the hygiene is absolute garbage! If my client's office hadn't been nearby, I would have had ZERO reason to book this place. The nearest MRT station is at least a 15-minute walk away. There are virtually no convenient places to eat or shop downstairs, except for a gas station convenience store next door. For proper food, you have to walk to nearby hawker centers or restaurants—way less convenient than any other ibis I've stayed at （the other three all had a 711 right downstairs and plenty of food options nearby）. This one is the awful exception. The attached photos show the bedsheets and duvet covers both BEFORE and AFTER. In my 20+ years of business travel, I have NEVER seen bedding this gross. Unbelievable. Anyway, that’s it. I don't expect the hotel to reach out, nor do I expect Accor to fix their management issues. All I can do is never come back and make sure nobody in my circle considers this hotel. Farewell forever!

整體還好吧，就是房間真的小，房間比較乾淨，早餐也比較豐富，水果，牛年，雞蛋，各種點心等都不錯的，可以贊一個

酒店位置不錯，入住登記很快，價格在新加坡算很有性價比的，作為連鎖酒店衞生也有保障，備品齊全，床品舒適

窗外風景不錯。一分錢一分貨吧，這個價錢這樣的環境還算可以。衹是有些工作人員不會講中文，卻慌稱酒店沒有講中文的人，就不是好服務了。

除非你是想找罪受，否則不建議住這裡。沒窗戶，房間小，還有個大柱子在房裡，和圖片根本就是兩家店。兩床上都有不明毛髮，到處都是汙垢，有一個小冰箱，上面的桌墊從開業到現在都沒有換過吧，感覺隨時會有蟑螂爬出來。

這間酒店相片和實際現場不相符，房間細，而且不夠衛生地面上不乾淨，枱面上仍然很多汙漬，令人失望！而且酒店服務員態度散慢。而且偏遠市中心，商場空空非常殘舊！不會選擇再來！

這次入住體驗整體來説非常糟糕，以後應該不會再考慮二次入住！ Trip上面買的酒店房券，剛好去看新加坡BP演唱會所以就選擇了兌換這家酒店！ 酒店外觀看起來高大上但是裡面的設施非常一般！ 位置位於機場與市區之間，從機場打車大約25分鐘可以到達，公交車大概1小時左右，離地鐵站DT線Mattar大概1.2公里左右，白天走路過去真的是煎熬，去克拉碼頭方向公交車站大概走300米左右。 酒店房間很小，但是最不能忍受的是裡面設施很差，房間安全鎖和馬桶蓋都是壞的，然後給的房間裡面還有很多小螞蟻后來衹能打電話給前台處理更換房間！ 衞生一般，床單有明顯的汙跡，床墊發黃，死角的灰塵肉眼可見，因為房券兌換的無法提前取消所以衹能含淚續住，如果但凡預算充裕，不推薦！如果衹考慮預算那就將就住吧….

很好，位置很優越

1. 隔音非常差，左右鄰居聲音很大導致入住期間休息不好。 2. 衞生3天才打掃一次，對應的配套也不算。衹有洗面奶，肥皂和牙刷牙膏。例如 洗髮乳 潤髮乳 拖鞋等均無。 3.實際入住與宣傳圖片不符。例如 大門 室內等。

房間可以，有工作人員會説中文，東南亞人比較多，早餐對於國人可能會吃不習慣，不過在外面不能要求完美，總之可以哈