我每年都會去新加波旅行⋯這是我住過最差的旅館非常不推薦The Chancellor @Orchard⋯ Victoria和Yotel都會比這間來得好上百倍
❗️❗️❗️❗️要選這酒店的請3思❗️❗️❗️❗️⋯一進入酒店服務前台一位男的就態度非常的差,擺著一副臭臉然後
拿了房門卡後,更誇張的事情來了⋯⋯
一進門發黴的味道和應該是上一位顧客留下的尿騷味然後風筒是發黴的⋯(我是第一次遇到風筒會發黴的)以前我也是做酒店管理的⋯實在不明白為什麼那麼骯髒卻不至於理會
之後我下去了前台那男的前台客服直接翻我白眼讓我去找經理(他媽這是什麼服務態度)
他們的Duty Manager Shirley (服務還是可以的至少沒臉臭)幫我辦理換房服務
到了另一間房
1)(風筒發黴的問題還是一樣存在)要入住的你們請自己注意
2)椅子上殘留著上一位住客的不懂什麼黏黏的殘漬(有照片為證)
3)床單也是髒的
4)❗️❗️❗️我在去洗衣的的路上(廚房的門口隔壁發現了一隻老鼠,也讓工作人員知道了(他只回了一句nvm just leave it)而我洗了衣服以後離開了1小時那隻死老鼠一樣還在現場期間我還看到了廚房的幾位廚師看了一眼還說真肥也走了)完全就沒打算處理⋯這酒店的Hygiene完全就不合格而且還出現在新加波這樣一個國家真的完全無法想像為什麼執照還可以批下來
❗️❗️❗️溫馨提醒照片真的是照騙❗️❗️❗️
I travel to Singapore every year... and this is the worst hotel I've ever stayed in. I absolutely do not recommend The Chancellor Hotel@Orchard... Even Yotel & Victoria Hotel is hundreds of times better than this one.
❗️❗️THINK TWICE before choosing this hotel ❗️❗️
As soon as I entered the hotel, the male staff at the front desk had a terrible attitude, wearing a scowling face.
After getting the room key, something even more absurd happened...
Upon entering the room, there was a moldy smell and what seemed like the previous guest's urine odor. The hair dryer was moldy... (This is the first time I've ever encountered a moldy hair dryer). I used to work in hotel management... I really don't understand why they would ignore such filth.
Later, I went down to the front desk. That male staff member directly rolled his eyes at me and told me to go find the manager (What the hell kind of service attitude is this?).
Their Duty Manager, Shirley (her service was acceptable, at least she didn't scowl), helped me with the room change procedure.
In the other room:
1. The moldy hair dryer issue still persisted. Those of you planning to stay, please be aware.
2. There was some kind of sticky residue left by the previous guest on the chair (I have photo evidence).
3. The bedsheets were also dirty.
4. ❗️❗️❗️ On my way to the laundry room (next to the kitchen door), I found a dead rat. I informed the staff, and he just said, "Nvm, just leave it." After I finished my laundry and left for about an hour, the dead rat was still there. During that time, I even saw a few kitchen staff glance at it, comment "so fat," and then walk away. They had no intention of dealing with it at all.
The hygiene standards of this hotel are completely unacceptable. Furthermore, for this to happen in a country like Singapore is truly unimaginable. I really don't understand how their license was approved.
인도 체인인건지는 모르겠지만, 인도인이 매우 많은 숙소입니다. 따라서 조식에 고기류가 없습니다.. 비건쪽으로 집중되어 있고, 많이 부실합니다. 수영장도 딱히 끌리지 않아 이용하진 않았습니다. 로비 의자도 너무 허름해서 교체가 필요하고, 룸은 깔끔한 편이었습니다. 생수는 제공되지 않습니다.
오차드 거리 중심에 있지만 매우 저렴한 편입니다. 그러나 다시 이용하지는 않을 것 같아요.
Overall good hotel, good location reasonable price would certainly come back! Pro: Well maintained room, good AC, comfortable bedding, strong shower; all basic amenities provided. Good room insulation also, very quite despite facing a highway... Only cons is the rooftop pool which is surrounded by too noisy AC motors and no pool towels are provided by hotel, so very unpleasant experience! However you can go up once just to look at SG skyline, quite nice view!
AR_07
獨自出遊
豪華房
入住於2025年08月
4.0
評價於:2025年08月13日
Room Condition:
* The room size was really good and comfortable.
* However, the coffee cups in the room were not clean upon check-in.
* I had to call room service twice; initially, they insisted the cups were clean without checking, but later replaced them.
* Service was a bit slow.
Reception & Check-in Experience:
* The lady at reception was very helpful in arranging an early check-in (1 hour before the scheduled time).
* She informed me that the room was getting ready, so I went out of the lobby to get some drinks.
* When I returned, she wasn’t at the desk for 15–20 minutes.
* In her absence, I spoke with a male staff member who was somewhat rude and told me to wait until 2:30 PM, despite my earlier arrangement.
* When the lady returned, I spoke to her again, and she promptly instructed the man to hand over the room to me.
Overall Feedback:
* I understand that standard check-in time is 3 PM, and it's fine to be asked to wait.
* However, staff should avoid being rude and should verify if a guest mentions a prior arrangement, rather than dismissing it.
* These small interactions can leave a slightly negative impression.
Overall Stay:
* Despite a few hiccups, the overall stay was good and appreciated.
匿名用戶
獨自出遊
豪華房
入住於2025年08月
5.0
超讚
評價於:2025年09月15日
My stay at this hotel was absolutely wonderful. The staff were incredibly friendly and helpful, always greeting me with a warm smile. The location is perfect, too. It’s super convenient, just a short walk from the MRT station and Orchard Road, which is a shopper's paradise. I loved being able to walk to all the major shopping malls and restaurants. I also appreciated that there's a bus stop right nearby, making it even easier to explore the city.
The room itself was clean and very comfortable, but the highlight for me was the stunning view. I couldn't get enough of it, it was absolutely breathtaking and made my 訂房網站 so much more memorable. Since I'm more of an outdoor person, I didn't spend much time at the hotel, but the time I did spend was great.
The only minor issue was during breakfast. When I was there, there were many tour groups, including students and other tourists, which made the breakfast area quite busy. It could get a little chaotic, but it didn't take away from my overall positive experience.
I highly recommend this hotel. It's a fantastic choice for anyone who wants to be close to all the action with amazing service and a beautiful view to top it all off. I was truly impressed!
kony7074
獨自出遊
豪華房
入住於2025年10月
5.0
超讚
評價於:2025年10月12日
침대가 좀 작아서 키 크시면 발이 밖으로 나옵니다. 그것만 유의하시면 괜찮음. 위치 좋고 가격도 이정도면 만족합니다.
訪客用戶
好友出遊 豪華房 2張單人床
入住於2025年11月
1.5
評價於:2025年11月27日
我每年都會去新加波旅行⋯這是我住過最差的旅館非常不推薦The Chancellor @Orchard⋯ Victoria和Yotel都會比這間來得好上百倍
❗️❗️❗️❗️要選這酒店的請3思❗️❗️❗️❗️⋯一進入酒店服務前台一位男的就態度非常的差,擺著一副臭臉然後
拿了房門卡後,更誇張的事情來了⋯⋯
一進門發黴的味道和應該是上一位顧客留下的尿騷味然後風筒是發黴的⋯(我是第一次遇到風筒會發黴的)以前我也是做酒店管理的⋯實在不明白為什麼那麼骯髒卻不至於理會
之後我下去了前台那男的前台客服直接翻我白眼讓我去找經理(他媽這是什麼服務態度)
他們的Duty Manager Shirley (服務還是可以的至少沒臉臭)幫我辦理換房服務
到了另一間房
1)(風筒發黴的問題還是一樣存在)要入住的你們請自己注意
2)椅子上殘留著上一位住客的不懂什麼黏黏的殘漬(有照片為證)
3)床單也是髒的
4)❗️❗️❗️我在去洗衣的的路上(廚房的門口隔壁發現了一隻老鼠,也讓工作人員知道了(他只回了一句nvm just leave it)而我洗了衣服以後離開了1小時那隻死老鼠一樣還在現場期間我還看到了廚房的幾位廚師看了一眼還說真肥也走了)完全就沒打算處理⋯這酒店的Hygiene完全就不合格而且還出現在新加波這樣一個國家真的完全無法想像為什麼執照還可以批下來
❗️❗️❗️溫馨提醒照片真的是照騙❗️❗️❗️
I travel to Singapore every year... and this is the worst hotel I've ever stayed in. I absolutely do not recommend The Chancellor Hotel@Orchard... Even Yotel & Victoria Hotel is hundreds of times better than this one.
❗️❗️THINK TWICE before choosing this hotel ❗️❗️
As soon as I entered the hotel, the male staff at the front desk had a terrible attitude, wearing a scowling face.
After getting the room key, something even more absurd happened...
Upon entering the room, there was a moldy smell and what seemed like the previous guest's urine odor. The hair dryer was moldy... (This is the first time I've ever encountered a moldy hair dryer). I used to work in hotel management... I really don't understand why they would ignore such filth.
Later, I went down to the front desk. That male staff member directly rolled his eyes at me and told me to go find the manager (What the hell kind of service attitude is this?).
Their Duty Manager, Shirley (her service was acceptable, at least she didn't scowl), helped me with the room change procedure.
In the other room:
1. The moldy hair dryer issue still persisted. Those of you planning to stay, please be aware.
2. There was some kind of sticky residue left by the previous guest on the chair (I have photo evidence).
3. The bedsheets were also dirty.
4. ❗️❗️❗️ On my way to the laundry room (next to the kitchen door), I found a dead rat. I informed the staff, and he just said, "Nvm, just leave it." After I finished my laundry and left for about an hour, the dead rat was still there. During that time, I even saw a few kitchen staff glance at it, comment "so fat," and then walk away. They had no intention of dealing with it at all.
The hygiene standards of this hotel are completely unacceptable. Furthermore, for this to happen in a country like Singapore is truly unimaginable. I really don't understand how their license was approved.
인도 체인인건지는 모르겠지만, 인도인이 매우 많은 숙소입니다. 따라서 조식에 고기류가 없습니다.. 비건쪽으로 집중되어 있고, 많이 부실합니다. 수영장도 딱히 끌리지 않아 이용하진 않았습니다. 로비 의자도 너무 허름해서 교체가 필요하고, 룸은 깔끔한 편이었습니다. 생수는 제공되지 않습니다.
오차드 거리 중심에 있지만 매우 저렴한 편입니다. 그러나 다시 이용하지는 않을 것 같아요.
Overall good hotel, good location reasonable price would certainly come back! Pro: Well maintained room, good AC, comfortable bedding, strong shower; all basic amenities provided. Good room insulation also, very quite despite facing a highway... Only cons is the rooftop pool which is surrounded by too noisy AC motors and no pool towels are provided by hotel, so very unpleasant experience! However you can go up once just to look at SG skyline, quite nice view!
AR_07
獨自出遊 豪華房
入住於2025年08月
4.0
評價於:2025年08月13日
Room Condition:
* The room size was really good and comfortable.
* However, the coffee cups in the room were not clean upon check-in.
* I had to call room service twice; initially, they insisted the cups were clean without checking, but later replaced them.
* Service was a bit slow.
Reception & Check-in Experience:
* The lady at reception was very helpful in arranging an early check-in (1 hour before the scheduled time).
* She informed me that the room was getting ready, so I went out of the lobby to get some drinks.
* When I returned, she wasn’t at the desk for 15–20 minutes.
* In her absence, I spoke with a male staff member who was somewhat rude and told me to wait until 2:30 PM, despite my earlier arrangement.
* When the lady returned, I spoke to her again, and she promptly instructed the man to hand over the room to me.
Overall Feedback:
* I understand that standard check-in time is 3 PM, and it's fine to be asked to wait.
* However, staff should avoid being rude and should verify if a guest mentions a prior arrangement, rather than dismissing it.
* These small interactions can leave a slightly negative impression.
Overall Stay:
* Despite a few hiccups, the overall stay was good and appreciated.
匿名用戶
獨自出遊 豪華房
入住於2025年08月
5.0
超讚
評價於:2025年09月15日
My stay at this hotel was absolutely wonderful. The staff were incredibly friendly and helpful, always greeting me with a warm smile. The location is perfect, too. It’s super convenient, just a short walk from the MRT station and Orchard Road, which is a shopper's paradise. I loved being able to walk to all the major shopping malls and restaurants. I also appreciated that there's a bus stop right nearby, making it even easier to explore the city.
The room itself was clean and very comfortable, but the highlight for me was the stunning view. I couldn't get enough of it, it was absolutely breathtaking and made my 訂房網站 so much more memorable. Since I'm more of an outdoor person, I didn't spend much time at the hotel, but the time I did spend was great.
The only minor issue was during breakfast. When I was there, there were many tour groups, including students and other tourists, which made the breakfast area quite busy. It could get a little chaotic, but it didn't take away from my overall positive experience.
I highly recommend this hotel. It's a fantastic choice for anyone who wants to be close to all the action with amazing service and a beautiful view to top it all off. I was truly impressed!
kony7074
獨自出遊 豪華房
入住於2025年10月
5.0
超讚
評價於:2025年10月12日
침대가 좀 작아서 키 크시면 발이 밖으로 나옵니다. 그것만 유의하시면 괜찮음. 위치 좋고 가격도 이정도면 만족합니다.
訪客用戶
好友出遊
豪華房 2張單人床
入住於2025年11月
蔡妙能
獨自出遊
豪華房
入住於2025年12月
Lvtu-2020
商務出差
豪華房
入住於2025年10月
yeseeeulri
家庭出遊
豪華房
入住於2025年09月
M839761****
夫妻/情侶出遊
豪華房
入住於2025年10月
Changl
夫妻/情侶出遊
豪華房
入住於2025年09月
訪客用戶
商務出差
豪華房
入住於2025年08月
AR_07
獨自出遊
豪華房
入住於2025年08月
匿名用戶
獨自出遊
豪華房
入住於2025年08月
kony7074
獨自出遊
豪華房
入住於2025年10月
訪客用戶
好友出遊 豪華房 2張單人床
入住於2025年11月
蔡妙能
獨自出遊 豪華房
入住於2025年12月
Lvtu-2020
商務出差 豪華房
入住於2025年10月
yeseeeulri
家庭出遊 豪華房
入住於2025年09月
M839761****
夫妻/情侶出遊 豪華房
入住於2025年10月
Changl
夫妻/情侶出遊 豪華房
入住於2025年09月
訪客用戶
商務出差 豪華房
入住於2025年08月
AR_07
獨自出遊 豪華房
入住於2025年08月
匿名用戶
獨自出遊 豪華房
入住於2025年08月
kony7074
獨自出遊 豪華房
入住於2025年10月