We stayed here for 5 days and had a wonderful experience. 😍The view was really beautiful and the pool was very nice and relaxing. The place was clean and comfortable, and the atmosphere made our stay enjoyable. Overall, it was a pleasant stay and we would be happy to come back again. ♥️💐
Great hotel with two wonderful swimming pools. For the price range is one of the best value for money in SG, given also the quite remote location. Cons: you only have a bus to reach, far from all MRT stations. No restaurants in the area except those belong to hotel downstair but if you dont mind walking Orchard rd is 20minutes away. The nicest pool infinity style is placed beside buffet restaurant on second floor so the area can be quite messy with awful odours from kitchen coming thru. Room insulation is poor. Pro: price value, amenities and room service 24h.
Nidjiiii
家庭出遊
高級雙人房
入住於2025年08月
2.2
評價於:2025年08月24日
Staff are very incompetent. Got a first issue on arrival and had to change room for my 60years old mom. But if it was only that….
Employees at the reception have a very bad attitude. I’ve gently talked to one of them at the reception. I asked him just to not go to clean my room as I’m going out and have fragile and specific stuff I don’t want to be touched. I told him that I’m leaving tomorrow so if they can come clean later when I’m here it would be great otherwise it’s okay.
He completely laughed at me, I was waiting for him to take note and informed the cleaning staff to not go in the room. He just keep on talking to his friends.
I felt something weird and didn’t want to argue, was tired already of my stay there. When I came back later I surprisingly find out that they came in the room and moved my stuff (personal, fragile and expensive). I spoke 20 minutes over the phone to explain the situation but the guy, same here, didn’t care. He transferred me to the reception and provided them with the following informations : the customer wants a cleaning service ??? Then I spend another 20minutes for the staff to finally apologize. At the end they just didn’t care. Employees there don’t care. Most of them are not Singaporeans, a lots of them Malaysians with very bad attitude.
As advantages, the hotel has a nice pool (even thought always crowded because the Novotel shares the same pool). Lots of small restaurants downstairs, in front of the hotel. However the MRT is not too close and have to walk on the side of the main road.
youngoo
家庭出遊
豪華雙床房
入住於2025年08月
3.0
評價於:2025年08月27日
1. 방 위생 : 호텔 828호방은 암내가 나서 당일 날 방이 없어서 다음날 바꿔줬습니다. 바꾼 방에 이불에서 약간의 소변 냄새가 났습니다. 청소 시에 나프탈렌을 소독 분무기로 뿌립니다.
2. 위치 :호텔 버스가 2곳에 정차합니다 오차드 로드 건물 뒷쪽과 스티븐역. (오차드로드 부근 건물이라는 표시가 없어서 여러 외국인들이 혼동스러워 합니다 ) 오차드에서 2정거장 떨어져서 버스 타야합니다. (972번 버스) 호텔에서 적극적으로 버스 노선 안내도 좋을 듯 합니다. ( 주요 관광지와 연결된 버스 )
3.조식 : 빵 3~4종류,두유 3~4종류. 과일 3종류. 차 몇 가지.
시간이 되면 외부에서 드세요. 옆에 편의점 비쌉니다. ( 사발면 $4. 슈퍼 $2.4)입니다.
Booked a ‘deluxe’ room but was gifted a standard one instead—perhaps their definition of luxury is irony. Check-in became a waiting game, and the room was so small and stale it felt more like storage than hospitality. Service, too, was a masterclass in indifference. Truly a memorable stay—for all the wrong reasons
We stayed here for 5 days and had a wonderful experience. 😍The view was really beautiful and the pool was very nice and relaxing. The place was clean and comfortable, and the atmosphere made our stay enjoyable. Overall, it was a pleasant stay and we would be happy to come back again. ♥️💐
Great hotel with two wonderful swimming pools. For the price range is one of the best value for money in SG, given also the quite remote location. Cons: you only have a bus to reach, far from all MRT stations. No restaurants in the area except those belong to hotel downstair but if you dont mind walking Orchard rd is 20minutes away. The nicest pool infinity style is placed beside buffet restaurant on second floor so the area can be quite messy with awful odours from kitchen coming thru. Room insulation is poor. Pro: price value, amenities and room service 24h.
Nidjiiii
家庭出遊 高級雙人房
入住於2025年08月
2.2
評價於:2025年08月24日
Staff are very incompetent. Got a first issue on arrival and had to change room for my 60years old mom. But if it was only that….
Employees at the reception have a very bad attitude. I’ve gently talked to one of them at the reception. I asked him just to not go to clean my room as I’m going out and have fragile and specific stuff I don’t want to be touched. I told him that I’m leaving tomorrow so if they can come clean later when I’m here it would be great otherwise it’s okay.
He completely laughed at me, I was waiting for him to take note and informed the cleaning staff to not go in the room. He just keep on talking to his friends.
I felt something weird and didn’t want to argue, was tired already of my stay there. When I came back later I surprisingly find out that they came in the room and moved my stuff (personal, fragile and expensive). I spoke 20 minutes over the phone to explain the situation but the guy, same here, didn’t care. He transferred me to the reception and provided them with the following informations : the customer wants a cleaning service ??? Then I spend another 20minutes for the staff to finally apologize. At the end they just didn’t care. Employees there don’t care. Most of them are not Singaporeans, a lots of them Malaysians with very bad attitude.
As advantages, the hotel has a nice pool (even thought always crowded because the Novotel shares the same pool). Lots of small restaurants downstairs, in front of the hotel. However the MRT is not too close and have to walk on the side of the main road.
youngoo
家庭出遊 豪華雙床房
入住於2025年08月
3.0
評價於:2025年08月27日
1. 방 위생 : 호텔 828호방은 암내가 나서 당일 날 방이 없어서 다음날 바꿔줬습니다. 바꾼 방에 이불에서 약간의 소변 냄새가 났습니다. 청소 시에 나프탈렌을 소독 분무기로 뿌립니다.
2. 위치 :호텔 버스가 2곳에 정차합니다 오차드 로드 건물 뒷쪽과 스티븐역. (오차드로드 부근 건물이라는 표시가 없어서 여러 외국인들이 혼동스러워 합니다 ) 오차드에서 2정거장 떨어져서 버스 타야합니다. (972번 버스) 호텔에서 적극적으로 버스 노선 안내도 좋을 듯 합니다. ( 주요 관광지와 연결된 버스 )
3.조식 : 빵 3~4종류,두유 3~4종류. 과일 3종류. 차 몇 가지.
시간이 되면 외부에서 드세요. 옆에 편의점 비쌉니다. ( 사발면 $4. 슈퍼 $2.4)입니다.
Booked a ‘deluxe’ room but was gifted a standard one instead—perhaps their definition of luxury is irony. Check-in became a waiting game, and the room was so small and stale it felt more like storage than hospitality. Service, too, was a masterclass in indifference. Truly a memorable stay—for all the wrong reasons
Linlin
好友出遊
高級雙人房
入住於2025年09月
StevenGao
商務出差
高級雙人房
入住於2025年09月
匿名用戶
夫妻/情侶出遊
高級雙人房
入住於2025年09月
Evolving
家庭出遊
高級雙人房
入住於2025年08月
訪客用戶
商務出差
高級雙人房
入住於2025年08月
Nidjiiii
家庭出遊
高級雙人房
入住於2025年08月
youngoo
家庭出遊
豪華雙床房
入住於2025年08月
Robert Huang31
家庭出遊
高級雙人房
入住於2025年08月
訪客用戶
其他
特選樓層房,帶一張雙人床
入住於2025年08月
M524132****
商務出差
高級雙人房
入住於2025年10月
Linlin
好友出遊 高級雙人房
入住於2025年09月
StevenGao
商務出差 高級雙人房
入住於2025年09月
匿名用戶
夫妻/情侶出遊 高級雙人房
入住於2025年09月
Evolving
家庭出遊 高級雙人房
入住於2025年08月
訪客用戶
商務出差 高級雙人房
入住於2025年08月
Nidjiiii
家庭出遊 高級雙人房
入住於2025年08月
youngoo
家庭出遊 豪華雙床房
入住於2025年08月
Robert Huang31
家庭出遊 高級雙人房
入住於2025年08月
訪客用戶
其他 特選樓層房,帶一張雙人床
入住於2025年08月
M524132****
商務出差 高級雙人房
入住於2025年10月