The room is fully equipped and clean. The most frustrating thing is the self-service check-in system, which can be confusing for first-time users. The hotel did not provide a check-in password or QR code, but the automatic check-in system asked for it. I called the hotel immediately but there was no response. Finally, luckily, I met a guest who had already checked in to help. After a series of check-in procedures, such as requiring the guest to take recent photos, take IDs, fill in information, etc., the problem was successfully solved. This guest also complained that he was also crazy when checking in.
In addition, this self-service check-in system also has other problems, such as the Chinese and English versions are different, and the system response is also very slow.
Other aspects are still OK. The room is large, well-equipped, convenient store nearby, and there are many restaurants nearby.
RCSS
與好友旅遊
入住於2024年05月
3.5
評價於:2024年05月31日
The room is fully equipped and clean. The most frustrating thing is the self-service check-in system, which can be confusing for first-time users. The hotel did not provide a check-in password or QR code, but the automatic check-in system asked for it. I called the hotel immediately but there was no response. Finally, luckily, I met a guest who had already checked in to help. After a series of check-in procedures, such as requiring the guest to take recent photos, take IDs, fill in information, etc., the problem was successfully solved. This guest also complained that he was also crazy when checking in.
In addition, this self-service check-in system also has other problems, such as the Chinese and English versions are different, and the system response is also very slow.
Other aspects are still OK. The room is large, well-equipped, convenient store nearby, and there are many restaurants nearby.
RCSS
與好友旅遊
入住於2024年05月
RCSS
與好友旅遊
入住於2024年05月