It was given a wrong type of room which was not as described in 訂房網站. The staff claimed this wasn’t their fault and they didn’t have any spare room to change. But after we complained to 訂房網站, the hotel staff offered us an option to upgrade our room, which means she was lying at the beginning. Her attitude was really rude and not helpful.
訪客用戶
好友出遊
入住於2024年08月
2.5
評價於:2024年09月29日
It was given a wrong type of room which was not as described in 訂房網站. The staff claimed this wasn’t their fault and they didn’t have any spare room to change. But after we complained to 訂房網站, the hotel staff offered us an option to upgrade our room, which means she was lying at the beginning. Her attitude was really rude and not helpful.
訪客用戶
好友出遊
入住於2024年08月
訪客用戶
好友出遊
入住於2024年08月