全季酒店(上海人民廣場南京路店) (JI Hotel (Shanghai People's Square Nanjing Road))

帶孩子出行住得很舒心，房間空間大不擁擠，酒店準備了兒童洗漱用品，細節很暖心。衞生打理得一絲不苟，沒有灰塵異味，床柔軟不硌人。樓下便利店、餐廳一應俱全，出行停車方便。工作人員對待小朋友很溫柔，全程入住省心，帶娃家庭推薦！

非常失望的一次入住體驗（上海人民廣場南京路店） 原本對全季印象一直很好，但這次入住真的讓我非常失望。 我們訂了 2晚、3間房。Check-in 時前台先問我們要不要付費升級，一間升級費 180元。在決定前，她先帶我們去看了房型，但後來實際給我們的房間，居然和當時看的完全不一樣，也跟預訂頁面的照片明顯不同。 因為覺得差別不大，我們最後選擇不升級。結果從拒絕升級後開始，前台態度明顯變差，還一直碎碎念，讓人感覺很不舒服。 更離譜的是後來安排的房間： 其中一間非常窄，窄到行李箱幾乎沒有地方打開，空間極度壓迫。 另一間被安排在很偏僻、走廊最裡麵的位置，房門外堆滿一大包一大包的物品，看起來像倉庫或雜物區，環境完全不像正常客房區域，還有一種悶悶、像很久沒人住的味道，讓人非常不舒服。 最讓我納悶的是後來我們去前台要求換房，對方竟然可以免費把很窄的房間“升級”，而原本像倉庫外面的那間，也被換回正常房型。 那我就真的想問既然一開始就有正常、符合預訂的房型，為什麼拒絕升級後，不直接安排給客人？為什麼先給一個極窄房、一個像倉庫旁邊的房間？ 整個過程讓人很難不懷疑，是因為沒有選擇付費升級而被區別對待。 另外，當晚回酒店時，我們禮貌詢問是否可以拿礦泉水，前台態度依舊陰陽怪氣，説話方式讓人感覺很不舒服，服務體驗非常差。 坦白説，這次體驗完全刷新了我對全季的印象。酒店硬體可以接受，但服務態度和房間安排方式真的令人失望。下次不會再考慮這間，也希望酒店能重視前台服務品質和房間安排的公平性。 lVery Disappointing Stay （Shanghai People’s Square Nanjing Road Branch） I’ve generally had a good impression of JI Hotel, which makes this experience especially disappointing. We booked 3 rooms for 2 nights. During check-in, the front desk asked whether we wanted to pay for an upgrade, which cost RMB180 per room. Before deciding, we were shown a room type. However, the rooms we were eventually assigned looked completely different from what we were shown and did not match the booking photos either. As we felt the difference wasn’t worth the extra charge, we politely declined the upgrade. From that point onward, the staff attitude noticeably changed and there were comments under their breath that made us feel uncomfortable. What was even more disappointing was the room arrangement: One room was extremely narrow so cramped that there was barely enough space to open luggage properly. Another room was located at the very end of a secluded corridor, with large bags/items piled outside the room, making the area feel more like a storage or service space rather than a normal guest floor. There was also a stuffy smell, giving the impression that the room had not been occupied for quite some time. What confused me the most was this: after we went back to request a room change, the hotel was suddenly able to “upgrade” the tiny room for free and move the room near the storage-like area to a proper room. This naturally raises a question: If suitable rooms matching our booking were available all along, why were we not assigned those rooms from the beginning? Why were we first placed in an extremely cramped room and another room beside what looked like a storage area? It is difficult not to feel that guests who decline paid upgrades may be treated differently. Later that night, we politely asked if we could take bottled water, but the staff’s tone again felt sarcastic and unwelcoming, which made the overall service experience even worse. To be honest, this stay completely changed my impression of the hotel. The facilities themselves were acceptable, but the service attitude and room arrangement were deeply disappointing. I would not consider staying at this branch again and sincerely hope management pays more attention to fairness in room allocation and customer service quality

住的地方非常方便，去周圍玩都不錯，基本上步行過去都行， 設施：都很新，應該是才裝修一年吧 衞生：乾淨，阿姨每天都打掃的很好 環境：全季的特點了，香香的 服務：所有人都對你很禮貌，那還説啥了

房間挺不錯的，已經住了好幾次了，在大劇院看劇特別適合住在這裡，很方便。 房間設施不錯，雖然平方數不太大，但是該有的都有。衞生做的也挺好的~ 這次順便去張園那兒逛了一圈~下次來看劇的話，還是會選擇住這兒~

房間很小，但是裝修還不錯。比在附近住過的靜安CitiGo好很多。包括電視的投影、淋浴間等。 很適合出差，比較每天也忙到衹能晚上回來睡一覺…

服務：有誠意 設施：齊全 衞生：整潔乾淨 環境：毗鄰人民公園，上海歷史博物館，距離一大會址也不算遠，出行方便，房屋很有歷史特色，自助早餐也很好吃，推薦共享單車出行，可以好好的逛逛周邊

超出預期，房間不錯，夠大，乾淨還有一些設計感，酒店位置特別好，離我要去的上海大劇院幾步之遙，去上海博物館也可以步行，南京路步行的話稍微多走幾步，周圍也有各種吃飯的地方。總之很方便。

地理位置好，出行遊玩逛南京路都很方便。初始安排的房間有明顯異味，通風後也無法消散，當即聯繫前台反饋問題。 必須誇一下酒店的服務態度，工作人員響應迅速、處理高效，很快就幫我免費升級並更換了全新房型，溝通體驗感很好。 另外早餐部分超出預期，品類豐富多樣，中式粥麵、西式烘焙、新鮮果蔬、飲品小菜一應俱全，口味在線，能滿足不同用餐需求，吃得非常舒心。

這次入住體驗特別滿意！酒店衞生做得超到位，房間乾淨整潔無異味。早餐種類豐富、食材新鮮可口。前台工作人員服務熱情周到，辦理入住退房高效耐心，整體體驗感滿分，下次還會選擇這家全季！

酒店位置不錯，去景點交通方便，前台人員、保潔阿姨服務也很好，房間乾淨衞生，早歺豐富好吃，不足處就是房間太小，2個行李箱都不知該怎麼放；窗戶也小房間不通風；床頭櫃衹有一邊有擱個小物件一點都不方便，