Providing emotional experience, luxury services.
How they put in the effort to go the extra mile for their guests.
My mini bar was not closed after housekeeping was done as I left before they came to tidy the room. And I raise as a concern. They were very fast to check and assured me that they make sure the minibar would be properly closed. And even offered me a choice of my - wine, cheese platter or fruits of my choice and to send to my room. I didn’t request for it as I was just genuinely raising a concern.
One of the team even remembered my last name and greeted me when I was heading out.
I had a wonderful stay.
It’s not in the popular area but it’s beside Lotte mall. And London Museum Bagel and Blue Bottle is in the mall. But it’s good because it’s not crowded, peaceful.
訪客用戶
商務出差
奢華特大床房
入住於2025年09月
5.0
超讚
評價於:2025年09月09日
Nice hotel to stay with good breakfast options.
Front desk was helpful with smiles. Room was clean and big. Only that the room was a bit dark for business work.
Great location with good street nearby and Lotte mall within 5 minutes walk.
모든 것이 완벽했습니다! 지금까지 다녀본 호텔 중 최고였어요. 다음 호캉스도 소피텔 잠실로 오자고 남편과 이야기 했네요.
직원 서비스, 수영장, 내부 레스토랑들과 스파, 룸서비스 등 모든 것이 좋았습니다.
訪客用戶
夫妻/情侶出遊
奢華特大床房
入住於2025年08月
5.0
超讚
評價於:2025年08月16日
호캉스로 방문했습니다 호텔 방문할때 침대를 가장 중요하게 생각하는데 너무너무너무 편해서 꿀잠자고 다음날까지 개운했어요! 1박일정이라 시설을 많이 이용하지는 못했지만 어메니티가 딥디크고 인테리어가 너무 고급스러워서 방에만 있어도 좋았어요! 조식 음식도 다양하고 6층 카페 마당도 넘 예쁘고 서비스도 넘 좋고 돈이 아깝지 않았습니다!
Providing emotional experience, luxury services.
How they put in the effort to go the extra mile for their guests.
My mini bar was not closed after housekeeping was done as I left before they came to tidy the room. And I raise as a concern. They were very fast to check and assured me that they make sure the minibar would be properly closed. And even offered me a choice of my - wine, cheese platter or fruits of my choice and to send to my room. I didn’t request for it as I was just genuinely raising a concern.
One of the team even remembered my last name and greeted me when I was heading out.
I had a wonderful stay.
It’s not in the popular area but it’s beside Lotte mall. And London Museum Bagel and Blue Bottle is in the mall. But it’s good because it’s not crowded, peaceful.
訪客用戶
商務出差 奢華特大床房
入住於2025年09月
5.0
超讚
評價於:2025年09月09日
Nice hotel to stay with good breakfast options.
Front desk was helpful with smiles. Room was clean and big. Only that the room was a bit dark for business work.
Great location with good street nearby and Lotte mall within 5 minutes walk.
모든 것이 완벽했습니다! 지금까지 다녀본 호텔 중 최고였어요. 다음 호캉스도 소피텔 잠실로 오자고 남편과 이야기 했네요.
직원 서비스, 수영장, 내부 레스토랑들과 스파, 룸서비스 등 모든 것이 좋았습니다.
訪客用戶
夫妻/情侶出遊 奢華特大床房
入住於2025年08月
5.0
超讚
評價於:2025年08月16日
호캉스로 방문했습니다 호텔 방문할때 침대를 가장 중요하게 생각하는데 너무너무너무 편해서 꿀잠자고 다음날까지 개운했어요! 1박일정이라 시설을 많이 이용하지는 못했지만 어메니티가 딥디크고 인테리어가 너무 고급스러워서 방에만 있어도 좋았어요! 조식 음식도 다양하고 6층 카페 마당도 넘 예쁘고 서비스도 넘 좋고 돈이 아깝지 않았습니다!
쑴쒸
好友出遊
湖景尊享家庭套房
入住於2025年10月
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奢華特大床房
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匿名用戶
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入住於2025年09月
訪客用戶
夫妻/情侶出遊
奢華特大床房
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奢華特大床房
入住於2025年10月
drmin
家庭出遊
特權套房
入住於2025年07月
쑴쒸
好友出遊 湖景尊享家庭套房
入住於2025年10月
1886811****
好友出遊 湖景奢華特大床房
入住於2025年10月
Zoe 2302
獨自出遊 湖景奢華特大床房
入住於2025年09月
訪客用戶
商務出差 奢華特大床房
入住於2025年09月
_M1361192****
家庭出遊 奢家庭房
入住於2025年08月
匿名用戶
家庭出遊 湖景奢華特大床房
入住於2025年09月
訪客用戶
夫妻/情侶出遊 奢華特大床房
入住於2025年08月
rnwn
家庭出遊 奢華雙床房
入住於2025年09月
superarmz
夫妻/情侶出遊 奢華特大床房
入住於2025年10月
drmin
家庭出遊 特權套房
入住於2025年07月