避雷!首爾九樹酒店嚴重虛假宣傳,花八千多入住幾晚體驗極差,全程糟心,不推薦任何國人入住!
當初在訂房網站下單,頁面明確標註酒店配備中文接待服務、高層城景大床,配圖全是大面積落地窗、開闊城市視野,衝著宣傳才高價預訂,滿心期待首爾出行能住得舒心,結果到店徹底失望,完全貨不對板。
辦理入住時我主動向前台詢問中文服務,工作人員直接告知店內沒有任何會中文的員工,訂單頁面標註的中文服務純純虛假宣傳,溝通全程衹能靠翻譯軟件,效率極低。中途向前台索要手提袋放購物物品,工作人員直接回絕沒有,語氣敷衍冷漠,全程沒有半點服務意識,態度十分惡劣,絲毫沒有四星酒店該有的待客禮儀。我中途要了一雙拖鞋使用,送來的安保人員那個嘴臉態度,就像欠了他幾百萬似的,沒有一句禮貌用語
最無法接受的是房型嚴重貨不對板,我預訂的是高層城景視野大床,沒經過我任何同意,酒店私自分配樓層窗戶又窄又小的房間,當天晚上我們是太累沒有發現,最後第二天晚上發現才知道,原來前面樓和樓之間距離衹有一米,視野閉塞壓抑,和平台宣傳大圖裡全景落地窗、開闊城景完全是兩個樣子,房間空間狹小壓抑,整體環境簡陋老舊,完全配不上花8000多預訂的房
花高價住店,承諾的中文服務兌現不了、基礎物資不予提供、工作人員態度惡劣、私自更換房型、景觀嚴重不符,多項宣傳內容全部造假,全程入住毫無體驗感,性價比為零。想要出行省心、看重服務和景觀的遊客千萬別踩坑,酒店存在明顯虛假宣傳,已經同步聯繫訂房網站客服維權,給準備來首爾旅行的朋友避大雷!
這裡明顯就是,訂房網站和門店虛假宣傳,欺詐我們消費者,請大家慎重不要考慮他家
Full English Review for C訂房網站
WARNING! Tree Nine Seoul Hotel is guilty of blatant false advertising. We spent over 8,000 RMB on our stay and had an absolutely terrible experience from start to finish. I would never recommend this hotel to any Chinese traveler!
I booked this hotel via C訂房網站, where the listing clearly stated Chinese-speaking reception staff were available. The advertised Superior City View King Room featured large floor-to-ceiling windows with sweeping city views. I booked this expensive room based entirely on these promises, hoping for a comfortable stay during my 訂房網站 to Seoul—but I was utterly disappointed upon arrival. The actual room and service do not match the listing at all.
When checking in, I asked the front desk for Chinese service, but the staff bluntly said there were no Chinese speakers on site. The Chinese service stated on the booking page is nothing but false advertising. We had to rely on translation apps the entire time, making communication extremely inefficient. Later, I asked the front desk for shopping bags to hold my purchases, and they flatly refused, acting dismissive and cold. There was zero sense of customer service, and their rude demeanor was completely unbecoming of a four-star hotel. I also requested an extra pair of slippers, and the security staff who brought them over had an appalling attitude, acting as if we owed them money, without a single polite word.
The worst issue by far is the room mismatch. I reserved a high-floor King Room with wide city views, yet the hotel assigned us a low-floor room with tiny narrow windows without asking for my consent beforehand. We were exhausted the first night and did not notice the problem until the next evening. The gap between our building and the adjacent building is barely one meter, leaving us with cramped, blocked views. It is worlds apart from the listing photos showing full-length windows and unobstructed city scenery. The room itself is small, cramped, shabby and dated, nowhere near worth the over 8,000 RMB we paid for the booking.
We paid a premium price, yet none of the promised amenities were delivered: no Chinese-speaking staff, refusal to provide basic supplies, consistently rude staff, unapproved room downgrade, and views drastically different from advertised. Every selling point on the listing was misleading. The stay was completely unpleasant with zero value for money. Anyone prioritizing smooth service and good views should steer clear of this trap. This hotel is clearly guilty of false advertising, and I have contacted C訂房網站 customer service to file a formal complaint. Save yourself the trouble and avoid this hotel at all costs.
This hotel and C訂房網站 collude with misleading listings to defraud consumers. Think twice before booking here.
避雷!首爾九樹酒店嚴重虛假宣傳,花八千多入住幾晚體驗極差,全程糟心,不推薦任何國人入住!
當初在訂房網站下單,頁面明確標註酒店配備中文接待服務、高層城景大床,配圖全是大面積落地窗、開闊城市視野,衝著宣傳才高價預訂,滿心期待首爾出行能住得舒心,結果到店徹底失望,完全貨不對板。
辦理入住時我主動向前台詢問中文服務,工作人員直接告知店內沒有任何會中文的員工,訂單頁面標註的中文服務純純虛假宣傳,溝通全程衹能靠翻譯軟件,效率極低。中途向前台索要手提袋放購物物品,工作人員直接回絕沒有,語氣敷衍冷漠,全程沒有半點服務意識,態度十分惡劣,絲毫沒有四星酒店該有的待客禮儀。我中途要了一雙拖鞋使用,送來的安保人員那個嘴臉態度,就像欠了他幾百萬似的,沒有一句禮貌用語
最無法接受的是房型嚴重貨不對板,我預訂的是高層城景視野大床,沒經過我任何同意,酒店私自分配樓層窗戶又窄又小的房間,當天晚上我們是太累沒有發現,最後第二天晚上發現才知道,原來前面樓和樓之間距離衹有一米,視野閉塞壓抑,和平台宣傳大圖裡全景落地窗、開闊城景完全是兩個樣子,房間空間狹小壓抑,整體環境簡陋老舊,完全配不上花8000多預訂的房
花高價住店,承諾的中文服務兌現不了、基礎物資不予提供、工作人員態度惡劣、私自更換房型、景觀嚴重不符,多項宣傳內容全部造假,全程入住毫無體驗感,性價比為零。想要出行省心、看重服務和景觀的遊客千萬別踩坑,酒店存在明顯虛假宣傳,已經同步聯繫訂房網站客服維權,給準備來首爾旅行的朋友避大雷!
這裡明顯就是,訂房網站和門店虛假宣傳,欺詐我們消費者,請大家慎重不要考慮他家
Full English Review for C訂房網站
WARNING! Tree Nine Seoul Hotel is guilty of blatant false advertising. We spent over 8,000 RMB on our stay and had an absolutely terrible experience from start to finish. I would never recommend this hotel to any Chinese traveler!
I booked this hotel via C訂房網站, where the listing clearly stated Chinese-speaking reception staff were available. The advertised Superior City View King Room featured large floor-to-ceiling windows with sweeping city views. I booked this expensive room based entirely on these promises, hoping for a comfortable stay during my 訂房網站 to Seoul—but I was utterly disappointed upon arrival. The actual room and service do not match the listing at all.
When checking in, I asked the front desk for Chinese service, but the staff bluntly said there were no Chinese speakers on site. The Chinese service stated on the booking page is nothing but false advertising. We had to rely on translation apps the entire time, making communication extremely inefficient. Later, I asked the front desk for shopping bags to hold my purchases, and they flatly refused, acting dismissive and cold. There was zero sense of customer service, and their rude demeanor was completely unbecoming of a four-star hotel. I also requested an extra pair of slippers, and the security staff who brought them over had an appalling attitude, acting as if we owed them money, without a single polite word.
The worst issue by far is the room mismatch. I reserved a high-floor King Room with wide city views, yet the hotel assigned us a low-floor room with tiny narrow windows without asking for my consent beforehand. We were exhausted the first night and did not notice the problem until the next evening. The gap between our building and the adjacent building is barely one meter, leaving us with cramped, blocked views. It is worlds apart from the listing photos showing full-length windows and unobstructed city scenery. The room itself is small, cramped, shabby and dated, nowhere near worth the over 8,000 RMB we paid for the booking.
We paid a premium price, yet none of the promised amenities were delivered: no Chinese-speaking staff, refusal to provide basic supplies, consistently rude staff, unapproved room downgrade, and views drastically different from advertised. Every selling point on the listing was misleading. The stay was completely unpleasant with zero value for money. Anyone prioritizing smooth service and good views should steer clear of this trap. This hotel is clearly guilty of false advertising, and I have contacted C訂房網站 customer service to file a formal complaint. Save yourself the trouble and avoid this hotel at all costs.
This hotel and C訂房網站 collude with misleading listings to defraud consumers. Think twice before booking here.
Vicuña
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好友出遊 標準雙床房
入住於2026年06月
WangziDL
好友出遊 標準雙床房
入住於2026年06月
9-ten
夫妻/情侶出遊 好萊塢雙人房
入住於2026年06月
匿名用戶
好友出遊 南山景天空雙人床房
入住於2026年06月
匿名用戶
家庭出遊 家庭雙床房
入住於2026年05月
訪客用戶
好友出遊 標準雙床房
入住於2026年05月
DR_160808
好友出遊 標準雙人床房
入住於2026年06月
joannala
家庭出遊 家庭雙床房
入住於2026年05月
Evaaa00
家庭出遊 天空雙人床房
入住於2026年05月
匿名用戶
好友出遊 標準雙床房
入住於2026年05月