薩帕遺產酒店 (Sapa Legacy Hotel)

Before booking, we contacted the hotel via WhatsApp to confirm they had 24-hour reception, since our overnight bus was expected to reach Sapa around 4-6am. Their replies were fast and helpful. Due to delays, we only arrived close to 8-9am, but the kind receptionist handled our check-in quickly for us to proceed to our room to rest. The room looked great at first glance, with a design and colour theme we really liked. However, cold air seeped in from the balcony area even when the door was shut. The heater/AC controls didn't actually adjust the temperature, as it seemed to be running on a central system. The bathroom had limited warm water, and halfway through a shower, it turned completely cold. The balcony floor was also quite dirty, so we didn't went out. Breakfast was mostly cold as well (except the pho), possibly because of the chilly weather. Overall, it's acceptable for the price and probably more suitable for warmer seasons. The aesthetic and room design were the highlights.