My worst experience at a Radisson, mostly due to bad service and the room. While the lobby is modern the rest of the hotel is in bad shape: elevators that don’t work properly and rooms that have seen better days.
Service: I called for 10 minutes trying to get an iron. The only time someone answered she didn’t speak English. Other times other I got disconnected or no one picked up. After 10 minutes I gave up
I also forgot something in the room and called them. Again, 5-7 minutes of transferring me from one person to another until someone with decent English answered. I’d expect an hotel in the center of São Paulo to have the staff that speaks English if they interact with guests.
Overall, expensive yet disappointing experience
訪客用戶
商務出差
商務級客房特大床
入住於2025年02月
3.7
評價於:2025年02月09日
The hotel was under innovation. There was no alert for that from 9 AM till 5 PM. There was hard drilling around all the walls afterwards on my last day not Friday. There was no hot water from 7 AM till 9 PM.
My worst experience at a Radisson, mostly due to bad service and the room. While the lobby is modern the rest of the hotel is in bad shape: elevators that don’t work properly and rooms that have seen better days.
Service: I called for 10 minutes trying to get an iron. The only time someone answered she didn’t speak English. Other times other I got disconnected or no one picked up. After 10 minutes I gave up
I also forgot something in the room and called them. Again, 5-7 minutes of transferring me from one person to another until someone with decent English answered. I’d expect an hotel in the center of São Paulo to have the staff that speaks English if they interact with guests.
Overall, expensive yet disappointing experience
訪客用戶
商務出差 商務級客房特大床
入住於2025年02月
3.7
評價於:2025年02月09日
The hotel was under innovation. There was no alert for that from 9 AM till 5 PM. There was hard drilling around all the walls afterwards on my last day not Friday. There was no hot water from 7 AM till 9 PM.
M532606****
商務出差
高級雙床套房
入住於2025年04月
M43280****
商務出差
入住於2023年06月
PADIY
商務出差
入住於2023年10月
訪客用戶
商務出差
奢華雙床套房
入住於2025年08月
訪客用戶
商務出差
商務級客房特大床
入住於2025年02月
ぱぱラッチ
商務出差
高級雙床套房
入住於2024年09月
チチパス@フリッツ
獨自出遊
入住於2023年12月
訪客用戶
夫妻/情侶出遊
高級特大床套房
入住於2025年02月
匿名用戶
商務出差
入住於2023年07月
訪客用戶
獨自出遊
入住於2024年02月
M532606****
商務出差 高級雙床套房
入住於2025年04月
M43280****
商務出差
入住於2023年06月
PADIY
商務出差
入住於2023年10月
訪客用戶
商務出差 奢華雙床套房
入住於2025年08月
訪客用戶
商務出差 商務級客房特大床
入住於2025年02月
ぱぱラッチ
商務出差 高級雙床套房
入住於2024年09月
チチパス@フリッツ
獨自出遊
入住於2023年12月
訪客用戶
夫妻/情侶出遊 高級特大床套房
入住於2025年02月
匿名用戶
商務出差
入住於2023年07月
訪客用戶
獨自出遊
入住於2024年02月