馬傑斯緹克酒店 (The Majestic Hotel)

是我住過五星級酒店裡最差的沒有之一……首先就是火山景觀房非常不值，很難看到火山景，而且窗戶朝向大馬路，來來往往的摩託車吵到凌晨都睡不好，和酒店溝通之後酒店換了一個價值低的房間，以為會安靜，結果隔音超級差，外面人説話笑都聽的一清二楚。 在一個就是衞生，蒼蠅亂飛，窗戶上都是不明液體的痕跡，菜單粘手，衞生間的窗戶上有兩個大蒼蠅的屍體……我真的想知道這五星級連最基本的乾淨衞生都做不到嗎？ 服務態度是好的，但是我不建議中國人來住，訂房網站的客服態度很好幫忙溝通了很多問題，但是兩個晚上沒睡好➕酒店很髒是不爭的事實……

⭐⭐⭐⭐⭐ Wonderful, peaceful and relaxing stay This hotel is incredible — spotless, beautifully maintained, full of space, and has such a lovely atmosphere. From the moment we arrived, the welcome drink was a wonderful gesture and gave us a very warm and friendly welcome. The hotel grounds are spacious and beautifully kept, with large swimming pools, restaurants with lovely views, a separate children’s play area, and plenty of space to relax. Everything around the hotel felt neat, clean, fresh and peaceful. The rooms themselves were comfortable, but for us, the best thing about the hotel was the peace, quiet and relaxing atmosphere. Although the hotel is slightly outside the main town centre, this is actually a big advantage. Fira town is only around a 12-minute walk away, with beautiful sea views along the way. You get the convenience of being close to the town while still having a peaceful and spacious place to stay. The reception team were wonderful. Christin and all the other team members were lovely, friendly and extremely helpful. I would also especially like to thank the lady manager. Unfortunately, I forgot to ask her name, but she deserves special recognition. She was always around the hotel, checking on guests, smiling, and ready to help whenever needed. Her friendly presence really made a difference to our stay, and I believe she deserves a lot of credit. A very special thank you also goes to the chefs and the entire restaurant team. We were travelling with our young baby, who has specific food requirements, and the chef kindly prepared her meals according to our instructions. They were always happy to prepare the food for us whenever we needed it, from early morning until late at night. This level of care and flexibility meant a lot to our family, and we are extremely grateful. The breakfast was also excellent — fresh, healthy, tasty and with a good variety of choices. One area that I feel the hotel should seriously look into Unfortunately, our experience with the taxi driver arranged through the hotel was very disappointing. We booked a hotel taxi three times — from the airport to the hotel, from the hotel back to the airport, and from the hotel to Oia — and on all three occasions the same driver came. Sadly, he was not friendly or welcoming and, in our experience, his behaviour came across as quite rude. This was particularly disappointing because the taxi service was arranged through a 5-star hotel, and the driver is therefore part of the overall guest experience and, in some ways, represents the hotel's reputation. A warm, polite and friendly taxi driver should be the continuation of the welcome guests receive from the hotel. Unfortunately, this driver's attitude really affected our mood on those occasions. I genuinely hope the hotel can look into this and provide appropriate customer-service training, because I would not want other guests to have the same experience. Apart from the taxi experience, everything about our stay was wonderful. The hotel itself, the staff, the food, the cleanliness, the atmosphere and the peaceful location were all excellent. A big thank you to the entire hotel team for making our stay so comfortable and memorable. We truly appreciate all the care and kindness we received, especially towards our baby. We would happily recommend this hotel and would love to return again in the future. ❤️

Good service, good breakfest,pool is good.best view

Super hotel