The room and pictures are nothing like what is shown - there was blood on the walls, desk and sheets. Other people’s hair were on the bedsheets. The desk chair has been ripped apart. The floors and walls were fully organic because they had never been cleaned or at least not in a long time. The shower floor was the same, incredibly organic as it too, had not been cleaned properly. You will be told when you call the elevator is being repaired but it hasn’t worked in minimum 4 months. I don’t care how much you’re “saving” stay here it is NOT worth it.
The location was in an unsafe area, our flight got in late. Once we located parking (which we got a $90 ticket for, our fault for not understanding the signage) we walked towards the front entrance, three individuals began to hustle towards us as we made our way to enter the key code into the front door. We rushed in and closed the door as they stood asking us to open it. I ordered Uber eats bc it seemed safer than going to drive but when the food arrived, those same 3 were waiting to run towards me as I grabbed the food. If it wasn’t for the scooter parked inappropriately, they would have 1) gained access to the building 2) potentially robbed me or whomever was in the building.
Once that food arrived 1 gnat quickly turned to 15 or more. They swarmed the food, drinks and us. We booked 3 nights and would have left the first one had it not already been 1:45am by the time we were into the hotel with our luggage. Plus, it didn’t feel safe to risk going outside until day light. The gnats continued into the next morning, swarming the bag that the food had been in. There was no hand soap provided but there was shampoo/conditioner/body wash - but we refused to use that shower. The toilet had a sign that stated all used tissue must go into the waste basket to conserve water. We ended up booking elsewhere for the next two nights. Please do not book at Calista Organic “hotel” or with us.訂房網站.com as their business practices and partners allow and support unsafe, unsanitary and fraudulent business transactions. I am disputing this charge with my bank as it’s been nearly 2 weeks without a hint of a refund for even just the two remaining nights.
I have emailed Trips.com and provided the same pictures below however they keep saying “we will have an update to this issue in 24 hours”, for the last 13 days as of 7/27/23.
Sara777
獨自出遊
豪華大床房
入住於2023年07月
1.0
評價於:2023年07月19日
Sono arrivata in struttura ma ho dovuto aspettare all’incirca 15 minuti prima che qualcuno venisse ad aprirmi , nella notte c’è stato un litigio tra due ragazzi nel corridoio della mia camera e tra urla e schiaffi non è stato piacevole , il ragazzo in questione oltretutto ha iniziato a bussare alle porte compreso la mia per almeno 30 minuti… non c’era nessuno a controllare.
112123
朋友出遊
豪華大床房
入住於2023年07月
1.0
評價於:2023年07月28日
진짜 최악이었어요 사진은 그냥 합성이고 절대 저렇게 안 생겼고 엘레베이터는 안 돼서 25키로짜리 짐을 계단으로 옮겨야 했습니다 고객 응대도 최악이고 바퀴벌레도 있었습니다
The room and pictures are nothing like what is shown - there was blood on the walls, desk and sheets. Other people’s hair were on the bedsheets. The desk chair has been ripped apart. The floors and walls were fully organic because they had never been cleaned or at least not in a long time. The shower floor was the same, incredibly organic as it too, had not been cleaned properly. You will be told when you call the elevator is being repaired but it hasn’t worked in minimum 4 months. I don’t care how much you’re “saving” stay here it is NOT worth it.
The location was in an unsafe area, our flight got in late. Once we located parking (which we got a $90 ticket for, our fault for not understanding the signage) we walked towards the front entrance, three individuals began to hustle towards us as we made our way to enter the key code into the front door. We rushed in and closed the door as they stood asking us to open it. I ordered Uber eats bc it seemed safer than going to drive but when the food arrived, those same 3 were waiting to run towards me as I grabbed the food. If it wasn’t for the scooter parked inappropriately, they would have 1) gained access to the building 2) potentially robbed me or whomever was in the building.
Once that food arrived 1 gnat quickly turned to 15 or more. They swarmed the food, drinks and us. We booked 3 nights and would have left the first one had it not already been 1:45am by the time we were into the hotel with our luggage. Plus, it didn’t feel safe to risk going outside until day light. The gnats continued into the next morning, swarming the bag that the food had been in. There was no hand soap provided but there was shampoo/conditioner/body wash - but we refused to use that shower. The toilet had a sign that stated all used tissue must go into the waste basket to conserve water. We ended up booking elsewhere for the next two nights. Please do not book at Calista Organic “hotel” or with us.訂房網站.com as their business practices and partners allow and support unsafe, unsanitary and fraudulent business transactions. I am disputing this charge with my bank as it’s been nearly 2 weeks without a hint of a refund for even just the two remaining nights.
I have emailed Trips.com and provided the same pictures below however they keep saying “we will have an update to this issue in 24 hours”, for the last 13 days as of 7/27/23.
Sara777
獨自出遊 豪華大床房
入住於2023年07月
1.0
評價於:2023年07月19日
Sono arrivata in struttura ma ho dovuto aspettare all’incirca 15 minuti prima che qualcuno venisse ad aprirmi , nella notte c’è stato un litigio tra due ragazzi nel corridoio della mia camera e tra urla e schiaffi non è stato piacevole , il ragazzo in questione oltretutto ha iniziato a bussare alle porte compreso la mia per almeno 30 minuti… non c’era nessuno a controllare.
112123
朋友出遊 豪華大床房
入住於2023年07月
1.0
評價於:2023年07月28日
진짜 최악이었어요 사진은 그냥 합성이고 절대 저렇게 안 생겼고 엘레베이터는 안 돼서 25키로짜리 짐을 계단으로 옮겨야 했습니다 고객 응대도 최악이고 바퀴벌레도 있었습니다
訪客用戶
夫妻/情侶出遊
標準大床房(帶小廚房)
入住於2023年09月
訪客用戶
其他
標準大床房(帶小廚房)
入住於2023年09月
訪客用戶
夫妻/情侶出遊
標準大床房(帶小廚房)
入住於2023年07月
Sara777
獨自出遊
豪華大床房
入住於2023年07月
112123
朋友出遊
豪華大床房
入住於2023年07月
jack
家庭出遊
標準大床房(帶小廚房)
入住於2023年08月
訪客用戶
夫妻/情侶出遊 標準大床房(帶小廚房)
入住於2023年09月
訪客用戶
其他 標準大床房(帶小廚房)
入住於2023年09月
訪客用戶
夫妻/情侶出遊 標準大床房(帶小廚房)
入住於2023年07月
Sara777
獨自出遊 豪華大床房
入住於2023年07月
112123
朋友出遊 豪華大床房
入住於2023年07月
jack
家庭出遊 標準大床房(帶小廚房)
入住於2023年08月