Not the best experience. The room reeked of stale cigarette smoke, and unfortunately I could not connect to the wifi. Worse still, when I called the front desk for help with connecting to the wifi (after having done all the troubleshooting recommended on the Holiday Inn Express website and via Reddit suggestions) I was given a number to call. When I called that number from my room it said the call could not be completed as dialed. So I called the front desk again, but each time I started to explain the situation I was hung up on. Finally, on the fourth try, I got through to one of the two people at the front desk and told them the number didn’t work. They said they would try the number and put me on hold, when they took me off hold they said the number worked fine. So I tried again, but this time I filmed dialing the number and the automated voice message for proof, then went down to the front desk. At the front desk they dialed the number for me and I spent an hour on the phone with IT trying to fix the issue. It finally was fixed, but I would not stay here again.
From what I have gone through I have to say it’s not a service-oriented hotel. Very unprofessional staffs, very intruding and rude. Very unpleasant stay here.
Not the best experience. The room reeked of stale cigarette smoke, and unfortunately I could not connect to the wifi. Worse still, when I called the front desk for help with connecting to the wifi (after having done all the troubleshooting recommended on the Holiday Inn Express website and via Reddit suggestions) I was given a number to call. When I called that number from my room it said the call could not be completed as dialed. So I called the front desk again, but each time I started to explain the situation I was hung up on. Finally, on the fourth try, I got through to one of the two people at the front desk and told them the number didn’t work. They said they would try the number and put me on hold, when they took me off hold they said the number worked fine. So I tried again, but this time I filmed dialing the number and the automated voice message for proof, then went down to the front desk. At the front desk they dialed the number for me and I spent an hour on the phone with IT trying to fix the issue. It finally was fixed, but I would not stay here again.
From what I have gone through I have to say it’s not a service-oriented hotel. Very unprofessional staffs, very intruding and rude. Very unpleasant stay here.
Mr. Paul Yang
商務出差
標準特大床房
入住於2025年09月
訪客用戶
獨自出遊
標準房
入住於2025年10月
匿名用戶
家庭出遊
標準兩張大床房
入住於2025年08月
M55161****
獨自出遊
標準兩張大床房
入住於2025年06月
M27959****
商務出差
標準房
入住於2024年08月
Chris313
獨自出遊
標準特大床房
入住於2024年10月
_vwpst007****
夫妻/情侶出遊
標準兩張大床房
入住於2024年05月
匿名用戶
商務出差
標準特大床房
入住於2025年05月
1516735****
家庭出遊
標準兩張大床房
入住於2024年07月
liulu66877
家庭出遊
行動無障礙標準特大床房帶無障礙淋浴
入住於2024年03月
Mr. Paul Yang
商務出差 標準特大床房
入住於2025年09月
訪客用戶
獨自出遊 標準房
入住於2025年10月
匿名用戶
家庭出遊 標準兩張大床房
入住於2025年08月
M55161****
獨自出遊 標準兩張大床房
入住於2025年06月
M27959****
商務出差 標準房
入住於2024年08月
Chris313
獨自出遊 標準特大床房
入住於2024年10月
_vwpst007****
夫妻/情侶出遊 標準兩張大床房
入住於2024年05月
匿名用戶
商務出差 標準特大床房
入住於2025年05月
1516735****
家庭出遊 標準兩張大床房
入住於2024年07月
liulu66877
家庭出遊 行動無障礙標準特大床房帶無障礙淋浴
入住於2024年03月